3 Shops In 1 – Travis Comfort [AW 125]

Guest Host and Shop Tour with Travis Comfort, Rick’s Automotive, Springfield, MO. Take a tour of this 28,000-square-foot campus.

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Travis Comfort, Vice President, Rick’s Automotive, Springfield, MO.

Key Talking Points 

  • 28,000 square feet: 40 employees, 7 service advisors and service director, parts person, 22 technicians, 28 bays. Average 1400 vehicles a month.  
  • First building 1988, fleet 2000, quick service 2012
  • The second generation- Travis has B.A. in business, and married Rick’s youngest daughter. Worked his way up from cleaning the bays to now Vice President. 
  • Local technical college- works directly with the automotive department
  • Has a dedicated lube bay- has two techs from high school
  • A building- diagnostics, B building- fleet, C building- quick service 
  • Gives the parts suppliers a map of the building 
  • “Known to eat off the shop floor”

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Check out today’s partner:

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour


About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!