Professional Careers In The Making

My friend Murray Voth from RPM Training said something to me last week that really stuck. His “preaching words,” as he calls them, are this: “If you have three bays or more, you must have one apprentice.” Honestly… that hit hard. This is the first time I’ve heard of a simple, measurable standard around apprenticeship…

Sloppy Success

When we look back on our success in the shop, we rarely see one big defining moment. There’s usually no day when everything suddenly clicks — no dramatic turning point that signals “we made it.” Instead, progress happens quietly. We start implementing better processes. Communication improves. The numbers are trending in the right direction. Before…

Be a Sponge!

Be a Sponge! A wild thought. You’re heading to AAPEX, VISION, or ASTA. You’ve got your schedule packed — breakout sessions, networking events, maybe even a few supplier dinners. You’re ready to soak up every idea, insight, and best practice you can. During the event, you’re engaged. You’re taking notes, highlighting ideas in your workbook,…

Fix the List That Never Ends

We love getting things done. There’s nothing better than checking off a task and feeling that little hit of accomplishment. But here’s a question worth asking: why is your to-do list always so long? In this business, there’s no shortage of things to do — cars to fix, customers to call, systems to improve. But…

Your Challenges Change You

If you let them, your challenges will change you. Stop and think about that. Actually, stop is the keyword. In this business, we’re always moving — cars to fix, customers to call, bays to fill, techs to support, invoices to close. But growth doesn’t happen in the rush. It happens when you take a moment…