How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]
Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network
John Hanighen shares insights on Cloyes’ recent acquisitions and their strategy to diversify product offerings, particularly in the electric vehicle market. He highlights the need for continuous learning and better perception of service professionals. The episode underscores the significance of collaboration among industry stakeholders and the role of manufacturers in supporting ongoing education and training for service professionals.
John Hanighen, CEO at Cloyes Gear and Products. Listen to John’s other episodes HERE
Show Notes
- Cloyes Shop Masters: https://cloyes.com/shop-masters/
- John’s Role as CEO (00:01:53)
- Support for Service Professionals (00:02:46)
- Team Building and Leadership Insights (00:04:43)
- Diversifying Cloyes Product Offerings (00:06:05)
- Involvement in Education and Scholarships (00:07:25)
- Celebrating Mort Schwartz’s Legacy (00:08:02)
- Training Portal Launch (00:11:12)
- The Importance of Service Professionals (00:14:50)
- Future of Training and Education (00:19:11)
- The Importance of Pride in the Industry (00:20:02)
- Understanding EV Batteries (00:20:39)
- ADAS and Repair Challenges (00:20:45)
- The Knowledge Gap in Repairs (00:21:01)
- Continuing Education in the Industry (00:22:28)
- Statistics on Certification Benefits (00:22:59)
- Supply Chain Challenges (00:24:08)
- Automation in Ports (00:25:21)
- Labor Concerns with Automation (00:27:23)
- Manufacturers and Service Professionals (00:28:55)
- Shop Masters Program (00:30:00)
- Collaboration with Industry Leaders (00:30:32)
- New Partnerships in Education (00:31:27)
Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network
Set your sights on Las Vegas in 2025. Mark your calendar now … November 4th-6th, 2025. AAPEX – Now more than ever. https://www.aapexshow.com/
NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/
Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com
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About the author, Carm Capriotto, AAP
Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.
Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.
As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.
Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!