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Embracing Change with David Martin [RR 543]

Dave Martin is the Owner and President of Martin’s Auto Repair in Phoenix, AZ. His automotive career began pulling weeds on the shop property then as he got older Dave moved into a station helper and gas attendant. Dave then became the shop manager before taking over the family business from his father in 2006.…

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Adapt or Die – A Look Ahead [THA 174]

Carolyn Coquillette of Luscious Garage, San Francisco, CA chairs the ASCCA Connected Cars Committee, serves on the ASCCA Board of Directors and is active in her local San Francisco chapter. She’s also the Founder and CEO of Shop-Ware. Look for Carolyn’s other episodes HERE. Scott Brown is an ASE Master Certified Automobile Technician with over three and a half…

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Do You Understand Your Role? [RR 527]

Philip Christensen started his automotive career in 1997 with the world’s largest independently owned tire company. From there he worked his way through there apprenticeship, and management programs. In 2012 Phil joined BG Automotive which was a 4 person operation at the time. Today he has helped grow it to 3 dentations and 28 team…

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What Would I Tell My Younger Self [THA 166]

Ron Haugen, Retired, Sold Shop now a Coach Doug Grills, AutoStream Car Care Center, multi-shop owner, Baltimore, MD (Six Locations) Chris Monroe, Monroe Tire and Service, shop owner, Shelby, NC. Chris got on the track to becoming an industry superstar at the early age of 10, as his father started Monroe Tire in 1974. He took over…

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Are you a Shop Owner or a Business Owner [RR 525]

Guest Ron Tinner from Sparks Tire and Auto, St. Charles, MO a NAPA CarCare Center   Key Talking Points: Best advice you ever received- Get off the counterOnce you start delegating responsibilities you realize what you could’ve been doing better all along  Many struggles are self-inflicted Owner of business instead of the owner of the…

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Make your Competitor Your Friend [THA 163]

Brad  Pellman first started working in the automotive industry at the age of 15 and over his career has held a wide variety of jobs at both dealerships and independent repair shops. In 1995 this dream of owning his own shop became a reality when he opened up Pellman’s Automotive in Boulder, CO with his wife,…

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Shop Owner Open Forum [THA 158]

Panel: Rachael Wacha, City Auto Repair, Gainsville, FL Kate Jonasee, K-Tech, Sebastopol, CA  (MSO) Donnie Hudson, Troy Auto Care, Troy, MI  (MSO) Jeremy Winters, Service Manager at Weavers Auto Center, Shawnee, KS Talking Points:   Kate’s big thing was the improvement in her company culture and the psychology of herself as a leader was impactful.…

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Becoming the CEO – Bob Greenwood [RR 507]

Bob Greenwood, AMAM (Accredited Master Automotive Manager) is President and C.E.O. of Automotive Aftermarket E-Learning Centre Ltd. (AAEC). It is a company focused on providing Business Management Resources and Development for the Independent Sector of the aftermarket industry. It’s content and technology is recognized as part of the curriculum of the Fixed Operations Diploma and the…

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Partnerships [RR 503]

Mark Roberts is the owner of Roberts Properties, Inc, Managing Partner of Total True Automotive dba Schertz Auto Service, Craftsman Building and Renovation LLC. He is also partnered with a Local Custom Home builder. Mark is also the former owner of Auto Collision Works. He grew up in Schertz and has been a resident since…

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Impact Award Winners 2019 [RR 502]

Ashlee Arnold, Vice President, Arnold Oil Company of Austin, has quickly become an influential figure in the aftermarket industry at large and within her own company by persistently showing remarkable leadership and cementing its placement on the esteemed “Aftermarket Business Top 25 Auto Chain” listing several years in a row. Arnold serves on the Federated…

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Dynamic Leadership – Building Your Leadership Team [RR 498]

The Men behind Dynamic: Dwayne Myers, Partner Dynamic Automotive Mark Murphy, Lead Technician Todd Zimmerman, Location leader Bob Allen, VP of Operations, from wrenching to location leader Key Talking Points: Career-pathing. The leaders are there when you need them Shop owners can develop their team and really grow and make a difference in our industry…

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THA 149: Top Financial Challenges to Overcome – Shop Owner Perspective

THA 149Top Financial Challenges to Overcome- An Owners Perspective

We’re serving up a strong discussion on Financial Challenges with me are shop owners John Long, Schertz Automotive, Schertz, TX, Tom Ham, Auto Centric, Grand Rapids, MI and Andy Massoll, Detroit Garage, Farmington, MI

You may not be surprised as to the big take-a-way from this episode. It is only logical and will have a huge impact on your business immediately. The panel agrees that your family needs to be on board with any financial decision you make in the business. You’ll get advice on what to do if you get into financial trouble, also the power of sharing your financial status with your team and if you are in financial trouble, you are not alone.

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RR 486: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Companies – Part 3

RR 486: Dan Taylor – Emotional Intelligence (EQ) Leads to High Performing Companies – Part 3

There are 4 pillars that make our discussion stand today. These pillars are the ones that solidify the company’s cultural EQ. These are personal behavior, empathy, accountability, and training.

I’m once again with Dan Taylor on our 3rd episode on the power of emotional intelligence or most commonly called EQ. This is a big topic. Welcome to the third part of our emotional intelligence series.

So glad to bring you episodes that make you think and self evaluate. If you have any type of leadership role these EQ episodes are for you. Also, see Part 2 in Episode 474 and Part 1 in Episode 461.

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