An Opinion Based Podcast Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113] 11/23/2024 Transforming Phone Calls into Profits: The Five C’s Every service Advisor Should Know [FTR 111] 11/09/2024 Automotive Einsteins: Thinking Under the Hood [FTR 110] 11/02/2024 Are You Embracing Vehicle Complexity? [FTR 107] 10/12/2024 Profit is not a Dirty Word [FTR 106] 10/05/2024 The Impact of DVI’s On Sales and Shop Efficiency [FTR 104] 09/21/2024 Strategies for Addressing the Technician Shortage [FTR 103] 09/14/2024 “Start Thinking About The Industry First, and You Second.” [FTR 102] 09/07/2024 Are You the Biggest Constraint to Your Business Growth? [FTR 101] 08/31/2024 “I Don’t Need to Read That” Said No One Ever [FTR 100] 08/24/2024 ‘Crystal Clear’ Communication [FTR 099] 08/17/2024 Top 3 Ownership Principles [FTR 098] 08/09/2024 “You Cannot Run a Business From the Underhood of a Car.” [FTR 097] 08/03/2024 Are We Unintentionally Devaluing Ourselves [FTR 096] 07/26/2024 Are You Setting Your Employees Up To Fail? [FTR 095] 07/19/2024 How Can Technicians Make a Personal Commitment to Training and Improvement? [FTR 094] 07/12/2024 The Tomorrow You’re Dreaming Of Is Created Today [FTR093] 07/05/2024 Here Is What I’m Doing For In House Training [FTR 092] 06/28/2024 Stop Quoting Price Over the Phone – Maylan Newton [FTR 091] 03/30/2020 Listen and view episode notes Financial struggles. Gain Control of your Finances [FTR 090] 03/26/2020 Listen and view episode notes Cecil Bullard – Parts Pricing in the Age of Online Parts Sellers [FTR 089] 03/16/2020 Listen and view episode notes Shops Putting Others Down. WHY? – Tom Palermo [FTR 088] 03/09/2020 Listen and view episode notes Kevin Lekas – ASE Renewal APP – Certification Without Expiration [FTR 087] 03/02/2020 Listen and view episode notes Kim Aurenheimer – Fall In Love With Your Business, Again [FTR 086] 02/24/2020 Listen and view episode notes Bob Greenwood on Billed Hours Per RO [FTR 085] 02/17/2020 Listen and view episode notes Ben Johnson – The Power of WHY [FTR 084] 02/10/2020 Listen and view episode notes Jerry Holcom – Banking on Our Future – TTEF Scholarships [FTR 083] 02/03/2020 Listen and view episode notes Steve Finzel – Too Many Fluids [FTR 082] 01/27/2020 Listen and view episode notes Brian Sump – Never Let Your Foot Off The Pedal [FTR 081] 01/19/2020 Listen and view episode notes Matt Fanslow – Helping Local Shops [FTR 080] 01/13/2020 Listen and view episode notes Andy Bizub – Too Many Are Quick To Trash Each Other Based On Emotions And Not Facts [FTR 079] 01/06/2020 Listen and view episode notes Carm Capriotto – 2020 – The Year You DO! [FTR 078] 12/30/2019 Listen and view episode notes Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77] 12/23/2019 Listen and view episode notes FTR 076: Josh McFarlin – Dream Big – You’ll be surprised Where a Career in the Automotive Will Take You 12/16/2019 Listen and view episode notes FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training 12/09/2019 Listen and view episode notes FTR 074: Deb Van Batenburg – Fix The Things You Tolerate 12/02/2019 Listen and view episode notes FTR 073: Bob Heipp – Stop Enabling the 80% Who Are Not Committed to Training 11/25/2019 Listen and view episode notes FTR 072: Bill Haas – Are You Aware What the Dealerships are Doing to Compete with the Independent 11/18/2019 Listen and view episode notes 1 2 3 … 5 Next »