An Opinion Based Podcast Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113] 11/23/2024 Transforming Phone Calls into Profits: The Five C’s Every service Advisor Should Know [FTR 111] 11/09/2024 Automotive Einsteins: Thinking Under the Hood [FTR 110] 11/02/2024 Are You Embracing Vehicle Complexity? [FTR 107] 10/12/2024 Profit is not a Dirty Word [FTR 106] 10/05/2024 The Impact of DVI’s On Sales and Shop Efficiency [FTR 104] 09/21/2024 Strategies for Addressing the Technician Shortage [FTR 103] 09/14/2024 “Start Thinking About The Industry First, and You Second.” [FTR 102] 09/07/2024 Are You the Biggest Constraint to Your Business Growth? [FTR 101] 08/31/2024 “I Don’t Need to Read That” Said No One Ever [FTR 100] 08/24/2024 ‘Crystal Clear’ Communication [FTR 099] 08/17/2024 Top 3 Ownership Principles [FTR 098] 08/09/2024 “You Cannot Run a Business From the Underhood of a Car.” [FTR 097] 08/03/2024 Are We Unintentionally Devaluing Ourselves [FTR 096] 07/26/2024 Are You Setting Your Employees Up To Fail? [FTR 095] 07/19/2024 How Can Technicians Make a Personal Commitment to Training and Improvement? [FTR 094] 07/12/2024 The Tomorrow You’re Dreaming Of Is Created Today [FTR093] 07/05/2024 Here Is What I’m Doing For In House Training [FTR 092] 06/28/2024 FTR 051: Jerry Holcom – Where is Your Personal Commitment & Professionalism 06/24/2019 Listen and view episode notes FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow 06/17/2019 Listen and view episode notes FTR 049: Tom Lambert – Discount Model Marketing 06/10/2019 Listen and view episode notes FTR 048: Amy Mattinat – Our Technicians Are Car Doctors 06/03/2019 Listen and view episode notes FTR 047: Jim Silverman – Stop Being Ordinary – Here is What it Takes to Become Extraordinary 05/27/2019 Listen and view episode notes FTR 046: Alan Symmes: When Your Community Needs Help to Afford Safe and Reliable Transportation 05/20/2019 Listen and view episode notes FTR 045: Brian Walker – Foundational Marketing Techniques – There Are No Silver Bullets 05/13/2019 Listen and view episode notes FTR 044: Murray Voth – Your Opportunity is Huge; Find the River Where the Money Is 05/06/2019 Listen and view episode notes FTR 043: Dave Hobbs – Find The Time and Make the Sacrifice to Attend Training. Trainers Do! 04/29/2019 Listen and view episode notes FTR 042: Vinnie Lucido – Find a Balance to Your Ego 04/22/2019 Listen and view episode notes FTR 041: Keith Williamson – Change or Be Changed and Commit to be a Forever Student 04/15/2019 Listen and view episode notes FTR 040: Bob Greenwood – Our Suppliers Need to Better Understand the Service Professional 04/08/2019 Listen and view episode notes FTR 039: Grant Swaim – The Gear Head Days Are Gone 04/01/2019 Listen and view episode notes FTR 038: Jennifer Filzen – Create a Ripple Effect of Joy With and For Your Customers 03/25/2019 Listen and view episode notes FTR 037: Scott Wheeler – Are You Really Listening to Your Customer? 03/18/2019 Listen and view episode notes FTR 036: Dwayne Myers – Say NO to the Technician Shortage 03/11/2019 Listen and view episode notes FTR 035: Aaron Shaffer – Sell Premium Products For All the Right Reasons 03/04/2019 Listen and view episode notes FTR 034: Greg Bunch – Take Your Toolbox Home 02/25/2019 Listen and view episode notes FTR 033: Kirk Richardson On Technician Pay Plans 02/18/2019 Listen and view episode notes FTR 032: Pierre Respaut – Has Seen a Technical Revolution in His Lifetime 02/11/2019 Listen and view episode notes « Previous 1 2 3 4 5 Next »