An Opinion Based Podcast Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113] 11/23/2024 Transforming Phone Calls into Profits: The Five C’s Every service Advisor Should Know [FTR 111] 11/09/2024 Automotive Einsteins: Thinking Under the Hood [FTR 110] 11/02/2024 Are You Embracing Vehicle Complexity? [FTR 107] 10/12/2024 Profit is not a Dirty Word [FTR 106] 10/05/2024 The Impact of DVI’s On Sales and Shop Efficiency [FTR 104] 09/21/2024 Strategies for Addressing the Technician Shortage [FTR 103] 09/14/2024 “Start Thinking About The Industry First, and You Second.” [FTR 102] 09/07/2024 Are You the Biggest Constraint to Your Business Growth? [FTR 101] 08/31/2024 “I Don’t Need to Read That” Said No One Ever [FTR 100] 08/24/2024 ‘Crystal Clear’ Communication [FTR 099] 08/17/2024 Top 3 Ownership Principles [FTR 098] 08/09/2024 “You Cannot Run a Business From the Underhood of a Car.” [FTR 097] 08/03/2024 Are We Unintentionally Devaluing Ourselves [FTR 096] 07/26/2024 Are You Setting Your Employees Up To Fail? [FTR 095] 07/19/2024 How Can Technicians Make a Personal Commitment to Training and Improvement? [FTR 094] 07/12/2024 The Tomorrow You’re Dreaming Of Is Created Today [FTR093] 07/05/2024 Here Is What I’m Doing For In House Training [FTR 092] 06/28/2024 FTR 031: Brett Bohlmann – Fixing Our Leadership Deficit 02/04/2019 Listen and view episode notes FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians 01/28/2019 Listen and view episode notes FTR 029: Tom Ham Part 1: What Techs want from Shop Owners 01/21/2019 Listen and view episode notes FTR 028: Ryan Clo – Taking Care of the Customer is More Than Taking Care of the Car 01/14/2019 Listen and view episode notes FTR 027: Andy Bizub – Be The Dealer Alternative 01/07/2019 Listen and view episode notes FTR 026: Derek Kaufman on Start-Stop Technology 12/31/2018 Listen and view episode notes FTR 025: Bill Nalu on Abundance 12/24/2018 Listen and view episode notes FTR 024: Rick White – Overcoming the Blame Game 12/17/2018 Listen and view episode notes FTR 023: Greg Buckley – Are We Pigeonholing Ourselves Into Just One Area Of Repair? 12/10/2018 Listen and view episode notes FTR 022: Scott Brown – Don’t Ignore ADAS. Know it. Learn it. 12/03/2018 Listen and view episode notes FTR 021: Do You Need a Mentor? Who In Your Life Can You Mentor? 11/26/2018 Listen and view episode notes FTR 020: The Automotive Aftermarket Must Decide To Charge for a Comprehensive Vehicle Inspection 11/19/2018 Listen and view episode notes FTR 019: Kevin McClain Wants to Know Where Are You? 11/12/2018 Listen and view episode notes FTR 018: Kyle Holt – Will We Let Other Industries Poach our Technicians? 11/05/2018 Listen and view episode notes FTR 017: Bob Pulverenti – Unite Our Associations To Create Strength In Numbers 10/29/2018 Listen and view episode notes FTR 016: Craig Van Batenburg offers Eight Critical Changes We Must Consider to Improve the Aftermarket 10/22/2018 Listen and view episode notes FTR 015: Barry Barrett – Do You Have The Right Customer? 10/15/2018 Listen and view episode notes FTR 014: Bill Nalu wonders – Are You Willing To Be A Messenger For Our Industry? 10/08/2018 Listen and view episode notes FTR 013: Jeremy O’Neal on How to Train a Service Adviser 10/01/2018 Listen and view episode notes FTR 012: Cecil Bullard on Undervalued Labor Rates 09/24/2018 Listen and view episode notes « Previous 1 2 3 4 5 Next »
