FTR 017: Bob Pulverenti – Unite Our Associations To Create Strength In Numbers

Bob Pulverenti is the Executive Director of the Independent Garage Owners of North Carolina and show chairman of ASTE (Automotive Service & Technology Expo), prior to working for IGO Bob worked as the Executive Director of SSRSOUNY in Syracuse NY. He had also operated automotive shops in Central NY for 25 years, as a shop owner he was triple certified with ASE & a nine time NAPA/ASE Technician of the year award winner. He holds the AMI Accredited Automotive Manager certification. He sits on the AASP National Board of Directors and is a registered lobbyist.

Previous Episodes HERE.

Key Talking Points

  • If you are busy in your shop, why can’t you afford training? It is a poor excuse.
    • The fact is better management will help you discover that you can provide training.
  • Trade associations have progressed this industry.
    • They drove the boat for training.
    • Keep an eye on legislation.
    • We are fragmented because there are so many associations.
    • Someday we need a single collective voice that makes a difference with government and suppliers. When you have numbered you have clout.
    • How can laws be passed that affect our industry if you are not participating in the process?
  • Culture or IGONC
    • Technician and business management training to become smarter and more profitable.
    • The goal is to have fun when you attend meetings and events.
  • Never enough recognition is given inside the industry to the people that make training and education happen.

  • Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.
  • Email Carm HERE.
  • Books mentioned in the content library HERE
  • A special thanks to Bob Pulverenti for sharing his passion – For The Record.


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The views and opinions expressed are those of my guest and do not necessarily reflect the views and opinions of the author, sponsors, associates or affiliates of LSTN MEDIA LLC

About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!