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Series - Thought Leaders

Industry Thought Leaders

Assessments: Hire Engaged, and Productive Employees Who Find a Home [RR 572]

09-18-2020

Delayed Maintenance: The Power of Appointments [THA 189]

09-17-2020

Industry Terminology: It’s Time to Change it. Can You Get Behind This? [RR 571]

09-15-2020

Margaret Palango – 20 Questions in 30 Minutes [RR 570]

09-11-2020

Live at the Grill with Chris Della Bella [THA 186]

08-27-2020

The Moment of Impact – Validate Your Leadership – Paul McCarthy and John Passante [RR 564]

08-21-2020

Decade the Seventies – Talking Auto Repair [THA 184]

08-13-2020

Improve Your Leadership Influence: Join Toastmasters [RR 560]

08-07-2020

Make Customer Service your Single Biggest Competitive Advantage [RR 559]

08-04-2020

Unscripted – Mitch Schneider – The Broken Arm Episode [RR 558]

07-31-2020

Theft of Catalytic Converters with Peter Neilson [RR 545]

06-16-2020

Adapt or Die – A Look Ahead [THA 174]

06-04-2020

Everything you do Reflects your Brand with Jennifer Filzen and Rene Arreola [RR 541]

06-02-2020

Status of the Aftermarket – Journalist Mark Phillips [RR 538]

05-22-2020

Insurance Reviews – What if Scenarios [THA 172]

05-21-2020

A Supplier’s Strategy Amid Pandemic – Helping the Service Professional with Lee Walker [RR 537]

05-19-2020

Dealing With the Loss of a Job or a Business – With Dolah Saleh [RR 535]

05-12-2020

Gamification – Changing Behavior with Kent Bullard [RR 534]

05-08-2020

Bright Light Shines from this Business Coaches Round-Table [RR 531]

04-28-2020

Tech Update: AI and The Autonomous Vehicle [RR 526]

04-09-2020

Knowing All About ADAS Will Make You a Smarter Technician [RR 519]

03-17-2020

Kelly Moore – Enticing our Youth to have a Career in the Aftermarket [RR 518]

03-13-2020

Shops Putting Others Down. WHY? – Tom Palermo [FTR 088]

03-09-2020

Our Customers Don’t Know How We Make Our Sausage and it is Time They Learned [RR 516]

03-06-2020

Aftermarket 2030 Consolidation – Opportunities – Challenges – Succession Planning [RR 514]

02-28-2020

Aftermarket Acumen Part 5 – Succession [RR 512]

02-21-2020

Becoming the CEO – Bob Greenwood [RR 507]

02-04-2020

Aftermarket Acumen Part 1 [RR 504]

01-24-2020

Brian Sump – Never Let Your Foot Off The Pedal [FTR 081]

01-19-2020

Impact Award Winners 2019 [RR 502]

01-17-2020

Matt Fanslow – Helping Local Shops [FTR 080]

01-13-2020

What Worked – What Didn’t – Success Has Its Ups and Downs [RR 500]

01-10-2020

Bill Long MEMA CEO – Advancing The Business Interest of Our Industry [RR 499]

01-07-2020

Carm Capriotto – 2020 – The Year You DO! [FTR 078]

12-30-2019

Anthony Williams – Update on the Automotive Institute for Science and Technology (AIST) [RR 496]

12-27-2019

Accepting Text Message Payments Will Transform Your Shop – Steve Ciabattoni [RR 495]

12-24-2019

RR 494: Women In Auto Care 2019 Honorees

12-20-2019

FTR 075: Bill Hill – Yearly Bonus is All About a Commitment to Training

12-09-2019

FTR 074: Deb Van Batenburg – Fix The Things You Tolerate

12-02-2019

RR 488: Bill Hanvey and Paul McCarthy AAPEX 2019

11-29-2019
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