Coaches Lab: Turn Around a Struggling Shop [THA 265]

Asking for help and admitting you need help is often the last thing struggling business owners want to do. They also might not know who or how to ask. My panel of coaches has experience in the shop business and has a huge tenure as successful aftermarket business coaches. They’ve seen a lot and have helped many find unrivaled business success and a path to financial freedom.

Watch Episode on YouTube

Chris Cotton, AutoFix Auto Shop Coaching and the Chris Cotton Weekly Blitz Podcast

Murray Voth, RPM Training

Brian Gillis, Chief You Net-Results Strategist

Key Talking Points

  • Ask for help. Surround yourself with like-minded shop owners who have similar goals and face similar struggles. You don’t have to be alone!
  • Stay focused by holding regular meetings. Cast your vision, get buy-in through allowing team input, motivating the crew, improving retention, delivering outstanding customer service, setting goals, celebrating achievements, showing you care, training on process and system, staff development, etc 
  • Who is your alter ego to get things done? The Rock is Chris Cotton’s
  • Learning styles are different for everyone (dyslexia, ADHD, autism)
  • Avoid the rumor mill in your community- gather your team, be transparent, and ask for their help and the help of others in a positive way. Delegate the work. Keep your ego, pride and self-defense in check
  • “I can’t raise my labor rate” isn’t an excuse
  • Get your financials and all reporting caught up, so you can see where you are at, and what you owe so you can make a plan. Especially your government remittances (taxes)
  • “The Gift of Dyslexia” by Ronald Davis on the books page on the website

Important Episodes

Ego Is The Enemy [RR 717]

Stop Being Afraid – Bryan Gossel [RR 517]

Are you a Shop Owner or a Business Owner [RR 525] with Ron Tinner

Taking Your Toolbox Home with Justin Barrett [RR 644]

The Courage to Make Tough Decisions [THA 243]

Hitting Rock Bottom and Climbing out [RR 650]

RR 386: Shop Talk 6 – Making it Work – Husband and Wife Partners

THA 088: Everything I Did Wrong and What I Learned

10 Things That Require Zero Talent [THA 222]

Connect with the Podcast

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Important Books

Check out today’s partners:

More Time. More Profit. Shop-Ware Shop Management

See how Broadly can help YOU grow your auto shop.


About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!