RR 131: Don Smith from Elite Electronics

Mobile Diagnostics
Don Smith started installing stereo’s and alarms and had to learn how to fix the cars he was working on. He now owns Elite Electronics, for the last 10 years, a mobile Automotive Electronics and Mechanical Solutions company.

Multiple Cities
With locations in six US cities the majority of his business is derived from collision shops. Elite Electronics will get called in for lack of manpower, lack of knowledge or not having the correct equipment to complete a job.

Company Culture Rules
Listen as Don shares how he came to purchase the business, his biggest challenges that are very different from a stationary concern. What each technicians most important tool is and the best advice he has every gotten. Don also drives home an important point on company culture, we’ve heard this many times in the past. He’ll tell you what qualities he looks for in hiring a new tech. And he shares the best advice he ever got regarding hiring and firing.

Expansion Plans
Don Smith also talks about the surprising work, that you would not expect, a mobile diagnostician to do, for collision shops. He also has expansion plans for this year and early 2017.

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