The 200th episode is a milestone. I had envisioned, it but it was so sweet when it got here. I’m humbled for the mounting support for the podcast and frankly could not have provided the aftermarket this huge resource without the guests that have come on the show and shared their story and their passion; from service professionals to industry leaders, trainers, coaches, industry execs, et al.
Keep in mind you can listen, audio only, right here on the website, on the FREE podcast APP, on iTunes, Google Play and iHeart Radio. The video is also available right here on the site or on my You Tube channel.
Joining me on the retrospective are 10 podcast alumni who discussed a plethora of subjects with a focus on what transpired with the podcast in the past last year. We also got into some top industry topics.
I know how much the podcast is valued in the industry, but to hear from these respected peers shows how it has impacted many lives.
You know I care about building a stronger aftermarket; to fundamentally transfer the way professionals think about their success by putting it out there in a most transparent way. So enjoy the behind the scenes moments, the nice accolades sent our way and to the camaraderie that transpired during this fun and inspiring episode.
Joining me on the show:
Bob Greenwood Automotive Aftermarket E-Learning Center, Episodes 40 and the Town Hall on Succession Planning Shari Pheasant Horsepower Strategies, Episode 68 Bill Nalu Interstate Auto Care, Madison Heights, MI, Episodes 39, 69, 100, 118 and Town Hall Resolutions 2017 Bill Haas NACAT and Haas Performance Consulting, Episide 106 Matt Fanslow Shop Manager and Diagnostician, Riverside Automotive, Red Wing, MN, Episode 122, 146 and Town Hall Best Conferences to Attend 2017 Barry Barrett Director of Training at RLO, Episode 130, Town Hall Resolutions 2017, Town Hall Great Traits of a Service Advisor John Eppstein John’s Automotive Care, San Diego, CA, Episode 119 and Town Hall Resolutions and Town Hall Qualities of a Service Advisor Joe Hanson Gordies Garage, Madison Heights, MI, Episide 177 Jeremy O’Neal President of Advisor Fix, Episode 124 and 178 on the Digital Sales Process Tristan Realubit Realhouse Automotive, Westmount, IL, Episode 179
Episode Topics that have Creamed to the Top
- Business Culture
- Customer Service
- Technician Shortage
- Technician Training
- Technology: Vehicles, Autonomous Cars
- Digital Vehicle Inspections
- Processes and Systems Win Wars
- Service Advisor Training
- Overcoming obstacles
Podcasts by category (multiples may be listed)
- Coaching – Advice – Leadership Series (18)
- Entrepreneur Series (99)
- Face To Face Series (10)
- Industry Thought Leaders Series (43)
- Industry Women Series (28)
- Married Partners: A Wife’s Perspective (2)
- MSO: Multi Shop Owner Series (13)
- ON-POINT Series (75)
- Support Services Series (9)
- Technician Talk (9)
- Technology Series (15)
- Training/Future Technicians Series (31)
New since the 100th episode is the Town Hall LIVE Forum. Broadcast live very Friday at 12 Noon Eastern on Facebook Live. A powerful weekly discussion on a single industry topic with a panel of experts.
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This episode is brought to you by Federal-Mogul Motorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust. For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com and fmgaragegurus.com