The Driving Force: Extraordinary Results with Ordinary People [RR 948]

Thanks to our Partner, NAPA Auto Care

Andy Bizub explores the influential book “Driving Force: Extraordinary Results with Ordinary People” by Peter Schutz. Dive into the pivotal role of culture in business success with personal insights on maintaining a positive work environment. This episode is packed with wisdom for business owners and leaders seeking to improve their operations and team dynamics.

Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL.  Andy’s previous episodes HERE.

Show Notes

  • Watch Full Video
  • Email Lori Schutz for your copy of “The Driving Force: Extraordinary Results with Ordinary People”:
  • Leadership Book Insights (00:02:07 ) Exploring ‘The Driving Force by Peter Schutz’s’ perspectives on leadership and empowerment.
  • Book’s Business Influence (00:03:04) The book’s influence on leadership strategies and business operations.
  • Book Discussion (00:05:35) Diving into the book’s content and its effects on businesses.
  • Cultural Preservation (00:06:34) The role of culture in maintaining successful business practices.
  • Toxic Employees (00:10:41) Addressing the challenges of toxic employees in the workplace.
  • Empowering Leadership (00:12:14) How leaders can empower their employees to achieve excellence.
  • Employee Growth (00:13:27) Encouraging employees to grow and potentially outperform their leaders.
  • Team Diversity (00:15:27) The benefits of having a diverse and skilled team.
  • Overcoming Barriers (00:18:39) Sharing a story about overcoming barriers at Cummins Engine and its relevance to shop communication.
  • Communication Barriers (00:20:04) The effects of cultural and physical barriers on shop communication.
  • Slack for Shop Communication (00:22:31) Using Slack to improve communication and reduce barriers in the shop.
  • Customer Quality (00:23:42) The impact of customer quality on business success.
  • Customer Vetting (00:29:58) Identifying red flags and conveying service value to potential customers.

Thanks to our Partner, NAPA Auto Care

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!