Archive for November 2015

RR 067: Joe Valind from Auto Safety Center

As a high school senior Joe got his first automotive mechanic job in September 1995 through his high school co-op program. As the Lord’s providence would have it, the placement was with Roger Berth at the Auto Safety Center. (The shop he owns today)  In January 1996 Joe graduated from West Bend East High School…

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RR 066: Tony Molla from the Automotive Service Association (ASA)

Industry veteran Tony Molla, Vice President of ASA (Automotive Service Association) brings an enlightening discussion to the Remarkable Results Podcast tribe. Tony has over 35 years’ experience in the automotive service industry and has held positions at all levels, including technician, service manager, parts store manager, new car sales and automotive technical editor writing service…

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RR 065: Darrell Marx from Darrell’s Firestone

Darrell Marx from Darrell’s Firestone from Farmington, MI joined the family business at 12 … not uncommon for most families to engage the children at an early age. At 16 he was certified in auto repair and began his career repairing cars. He bought his Firestone stores in 1999 and 2000 and his sister Pamela…

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RR 063: Value of a Business Coach

Business coaching is a hot subject and one that my guests know a lot about; they share their reasons for engaging a business coach and honestly and intimately tell how it has changed their lives and business. Two of my guests have done or are doing coaching for other shop owners.  An enormous amount of…

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RR 062: Tom Ham of Automotive Management Network

Tom Ham created, in 2003, Automotive Management Network.com which today has more than 10,000 members. Tom’s wife Deb is his partner in both endeavors.  Automotive Management Network is a free automotive aftermarket forum that is packed with management resources, articles and discussions on almost any subject you can think of. Tom has held a Michigan…

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RR 061: Keith Katz from Quality Service Center

Keith Katz is owner of Quality Service Center in York, PA for the last seventeen years and an industry veteran of thirty-four years. His 7 bay shop has 6 lifts and supports 3 technicians with one service advisor. He is involved with the NAPA Advisory Board and supports the Bridge of Hope organization that helps…

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RR 060: Greg Buckley from Buckley’s Car Care

Greg Buckley from Buckley Auto Care in Wilmington, DE has been a previous guest and did an entrepreneur interview back in episode 19. A classic … don’t miss it. After hooking up with Greg in Detroit in summer 2015 at NACE/CARS and attended two seminars he was teaching, I knew that we needed to have…

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RR 059: Technician Training Best Practices -Roundtable

Watch the replay or listen to the audio only podcast. Podcast is available on iTunes and Stitcher Radio and of course listen below. Welcome to Episode 60 a rebroadcast of a Face To Face Video Podcast using the BLAB platform for Live Video Conversations. We had a lively discussion on technician training best practices with…

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