“You Cannot Run a Business From the Underhood of a Car.” [FTR 097]
Thanks to our Partners, Shop Boss and 360 Payments
Discover the transformative power of clear, empowering leadership. Father and son team Jeff and Mike Davidson emphasize the importance of clarity in leadership roles and the value of delegation and employee empowerment. Through practical advice, they highlight how effective leadership practices can foster employee development, build strong relationships, and drive business growth.
Jeff and Mike Davidson, Leadershift, Email Mike: mike@leadershiplane.net, Mike’s previous episodes HERE.
Show Notes
- Importance of Clarity in Leadership (00:00:56) Mike emphasizes that clarity is the first job of a leader.
- The Entrepreneurial Journey (00:01:07) Discussion of entrepreneurs starting as technicians and the importance of transitioning roles.
- The EMT Concept (00:02:04) Introduction of the Entrepreneur, Manager, Technician framework in business.
- The Story of Sue and Sam (00:02:54) A comparison of two business owners, highlighting different paths and outcomes.
- Defining the Role of a CEO (00:04:08) Mike outlines the CEO’s responsibilities, focusing on innovation and growth.
- Transition from Technician to CEO (00:04:54) Mike shares his experience moving from a service advisor to a CEO role.
- Strategic vs. Tactical Responsibilities (00:05:21) Discussion on the difference between strategic and tactical responsibilities in leadership.
- The Importance of Delegation (00:06:21) Exploration of the challenges leaders face when delegating tasks to employees.
- Creating Margins for Leadership (00:10:11) Mike discusses the necessity of creating margins in life for effective leadership.
- Understanding Responsibilities as a CEO (00:11:01) The need for leaders to define their responsibilities and authority within the company.
- The Moment of Realization (00:13:14) Mike shares a personal story about recognizing the need to stop doing everything alone.
- The Value of Time Margins (00:15:40)
Mike reflects on the benefits of creating time margins to connect with employees. - Building Relationships (00:17:17) Discussion on how effective CEOs build relationships with employees, customers, and the community to enhance business success.
- Empowering Employees (00:18:07) Highlighting a CEO’s journey from technician to delegating responsibilities, allowing focus on networking and business growth.
- The Importance of Clarity (00:19:59) Discussion on how great leaders bring clarity to roles, responsibilities, authority, and accountability within their teams.
Thanks to our Partners, Shop Boss and 360 Payments
Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net
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About the author, Carm Capriotto, AAP
Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.
Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.
As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.
Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!