Global Perspective: Shop Owners Trip to China [RR 995]
Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network
Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Emily Chung shares her recent trip to China with her 2 sons and father, discussing cultural experiences, manufacturing insights, and consumer differences. Highlights include the impact of tariffs on the automotive aftermarket and the importance of global collaboration, particularly in the context of electric vehicles and semiconductor production. Emily emphasizes the need for understanding and adapting to global market dynamics.
Emily Chung, Autoniche, Markham, ON. Emily’s previous episodes HERE.
Show Notes
- Watch Full Video Episode
- Automotive Aftermarket Retailers of Ontario (AARO): https://www.aaro.ca/
- Trip to China (00:01:10) Emily shares insights about her recent trip to China with her sons and father.
- Visit to Rotor Plant (00:02:04) Emily talks about visiting her father’s rotor plant and the manufacturing process observed.
- OEM vs. Aftermarket (00:04:20) Emily explains the difference between original equipment manufacturers and aftermarket suppliers.
- Perceptions of China (00:05:34) Emily emphasizes the importance of experiencing China firsthand to understand its reality.
- China’s Retirement Population (00:06:28) Emily highlights the large retirement population in China, comparable to the entire U.S. population.
- Cultural Observations (00:09:05) Emily reflects on the historical context of China and its political landscape compared to North America.
- Quality of Products Made in China (00:10:00) Emily addresses misconceptions about the quality of products manufactured in China.
- Use of Robots in Hotels (00:10:38) Emily shares her observations of robots used for food delivery and cleaning in hotels.
- Fast Food in China (00:13:35) Emily describes the differences in fast food offerings, including Tim Hortons and Starbucks.
- Unique Starbucks Offerings (00:14:43) Emily talks about a unique Starbucks drink found in Beijing that is not available in North America.
- Five Guys Experience (00:15:57) Emily shares her surprising experience dining at Five Guys in Shanghai.
- Cultural Insights on Food Delivery (00:16:15) Emily shares her experience with unique food delivery practices in China, including ordering from different restaurants while dining out.
- Children’s Learning Experience (00:23:30) Emily reflects on the lessons her children learned about cultural differences and social norms during their trip.
- Wage Disparity Discussion (00:25:11) Emily explains the context of wage disparities in Chinese manufacturing, highlighting living conditions and compensation packages.
- Traffic and City Structure in Beijing (00:27:17) Emily describes the chaotic traffic and city layout in Beijing, emphasizing the scale of urbanization in China.
- Safety and Monitoring in China (00:29:14) Emily discusses the low crime rates in China and the impact of surveillance on public safety perceptions.
- Electric Vehicle Market Insights (00:30:17) Emily shares observations on the diverse electric vehicle market in China, including traditional and tech company manufacturers.
- Global Trade and Economic Perspectives (00:31:42) Emily emphasizes the importance of global trade and economic understanding, discussing recent trends and concerns in policy.
- Tariffs and Their Impact on Prices (00:32:37) Discussion on how tariffs have doubled the prices of automotive parts, affecting the aftermarket industry.
- Engaging with China for Better Products (00:34:23) Exploration of the need to collaborate with China for advanced automotive technology and products.
- Electrification and Economic Concerns (00:34:55) Discussion on how shutting out China could increase costs for consumers amid a push for electrification.
- Teaching the Next Generation (00:36:47) Emily shares her experience teaching students about the automotive aftermarket and its complexities.
- Understanding Aftermarket Parts (00:37:01) Explaining the difference between OEM parts and aftermarket parts to students in automotive business classes.
Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network
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NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/
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About the author, Carm Capriotto, AAP
Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.
Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.
As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.
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