Are We Celebrating Enough

Shop owners who work hard to build and maintain a strong culture of behavior and values also know that career pathing, recognition, and celebrating go a long way in making your shop a great place to work. 

It goes without saying that you need a clean, organized, safe facility with good equipment and a commitment to training with a pointed focus on the customer experience.

One of the smartest tactics is celebration. In fact, a great way to video and bring the happenings inside your business is to be sure that these celebrations are chronicled on your social media accounts.

Here is a short list of the celebrations that can be highlighted.

Business anniversaries, new babies, birthdays, new equipment, ASE Certs, community awards, community fundraising, community support, new training for the team, new homes, wedding anniversaries, employment anniversaries (years at the shop), graduations, holiday parties, remodeling, paint on the building, new uniforms, BBQ Fridays, classic cars, safety concerns, latest coolest EV in the shop, and the list goes on.

Most of your important video content is there for the picking. If not you, someone in the shop should be in charge of getting your celebrations on video so your customers or potential customers see the excitement and energy in your shop.

About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!