Fix the List That Never Ends

We love getting things done. There’s nothing better than checking off a task and feeling that little hit of accomplishment. But here’s a question worth asking: why is your to-do list always so long?

In this business, there’s no shortage of things to do — cars to fix, customers to call, systems to improve. But if your list never seems to shrink, it might be time to look deeper. Some of those “do it” tasks are really “fix it” problems in disguise.

Maybe communication between front and back of the shop keeps breaking down. Maybe your DVIs could be clearer so customers say “yes” more often. Or maybe you’ve got 65 other “must-do” items that seem to circle back again and again.

Here’s the truth: if everything feels critical, something upstream needs your attention. Delegate more. Tighten your processes. Solve the issues that keep showing up — so your list stops refilling itself.

A great leader doesn’t just check off tasks. They fix the why behind them. The shorter your list gets, the stronger you and your shop become.

About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!