Where the Voices, Ideas and Insights that are helping to Advance the Future of the Professional Automotive Repair Industry Reside. Search the Over 1,000 Episodes The Back Catalog - LISTED BY MOST RECENT From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507] Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113] The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506] AAPEX 2026: What to See, Learn, and Experience [RR 1112] How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505] Stop Losing Price Shoppers: Give Them a Price Range [RR 1111] Work Together, Thrive Together, Build a Business You Can Sell [THA 504] Inside the Role of a Performance and Accountability Team Leader [RR 1110] How to Develop a General Manager for Your Auto Repair Shop [THA 503] From Daily Profit to Long-Term Business Value [RR 1109] The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502] The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108] Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501] Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107] Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500] Top 5 Qualities of a Genuine Service Advisor [RR 1106] Your Shop’s Toughest Competitor Is in the Mirror [THA 499] Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105] Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498] Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104] Mastering Shop Flow with Online Scheduling and AI Communication [THA 497] Why Employees Disengage and How Leaders Reconnect Them [RR 1103] The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496] Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102] The “Kohl’s Cash” of Auto Repair: Turning Customer Rewards Into Repeat Business [THA 495] Deferred Work: The Most Overlooked Growth Opportunity in Auto Repair [RR 1101] The Truth About ADAS Calibrations Every Shop Needs to Hear [THA 494] Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100] Maximizing Profit Through Effective Labor Rate Strategy [THA 493] Selling to the Curb: How AI Turned More Calls into Customers [RR 1099] AI Search Visibility: How Customers Find Your Auto Repair Shop [THA 492] Building a Winning Scoreboard For Your Auto Repair Shop [RR 1098] How to Sell Your Auto Repair Shop for Maximum Value [THA 491] How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097] Why Auto Repair Specialists Leave Our Industry (And How Shop Owners Can Keep Them) [THA 490] 2026 Automotive Training Trends Every Professional Shop Owner Needs to Know [RR 1096] Motor Oil supply Crisis: Fact, Friction, and What Happens Next [THA 489] Anyone Can Teach, But Not Everyone Can Educate: Lessons from 30 Years in Automotive Training [RR 1095] From Data to Loyalty: How AI and Hospitality Are Redefining Shop Growth [THA 488] Stop Hiring in Panic Mode: Build a Recruiting Pipeline for Your Shop [RR 1094] When Personal Stress Walks Into the Shop: How Leaders Protect Performance [THA 487] From Guesswork to Process: Modern Diagnostic Strategies for Auto Repair Shops [RR 1093] Failing at Retirement: Building Eight Shops in Eight Years [THA 486] The AI-Driven Auto Repair Leader: Using Technology as Your Strategic Thought Partner [RR 1092] The Rise of the Specialist: Redefining Automotive Professionalism [THA 485] 15 Headlines in 30 Minutes: Rapid Fire Automotive News For Shop Owners [RR 1091] Why ADAS Calibrations Are Being Ignored in Auto Repair Shops [THA 484] Auto Repair Marketing Isn’t What You Think (AI Is Changing Everything) [RR 1090] Turn Your Parts Spend Into Team Rewards with the NAPA Team Tool Rebate [THA 483] Detective Mind Mapping: A Forensic Approach to Automotive Diagnostics [RR 1089] 1 2 3 … 40 Next »
