CarmCast Power Panel [CC 102]

CarmCast Power Panel [CC 102]

This CarmCast featured an anything goes format, a ‘Power Panel.’ No question Bryan Kelley and Greg Buckley would make for a great power panel. What better way to start off 2022 than some comprehensive discussions marking trends like Multi Shop Ownership. We hit some great wisdom on developing Trust, Delegation, EVs, Work-Life Balance, and more. No doubt you’ll pick up a gem or two to help make your 2022 a banner year for you. Let me ask you … how do you recharge? Well, I asked my panel. Compare your rechargeability to theirs. Thanks for listening to the podcast where ‘Your Learning Curve Never Sounded So good!’

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What Is Your Word Of The Year? [AW 087]

What Is Your Word Of The Year? [AW 087]

Guest host and shop tour with Travis Troy, Honest Wrenches, Des Moines, IA. Travis Troy’s word of the year is “execute.” Goals are just ideas if you don’t have an execution plan with deadlines.

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Creating Powerful Moments [AW 086]

Creating Powerful Moments [AW 086]

Guest hosts and shop tour with John Long and Edgar Reyes, Schertz Auto Service, Schertz TX. Are you creating powerful moments with your employees? How has it changed your culture?

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Recovering From a Wrong Service Advisor Hire [THA 256]

Recovering From a Wrong Service Advisor Hire [THA 256]

As an owner, it can be easy to want something to work out so much, you become blind to certain red flags. You also worry about the production of your business if you let someone go. What should you do? My panel shares their experience with a wrong service advisor hire and how they recovered.

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Training Workshops: Develop Your Culture and Leadership [RR 705]

Training Workshops: Develop Your Culture and Leadership [RR 705]

How do you elevate your business to the next level? It can seem like an uphill battle. Why does improving yourself and your business seem overwhelming to most people? Where do you even start? It all starts with one step at a time. Here is a great interview about UpShift Powered by Ask Patty and provides training on culture, leadership skills, and diversity inclusion (including women) among so much more. Consider it your own personal board of directors for your business. With Jody Devere and Donna Wagner.

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Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]

Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]

Culture is a common buzzword in our world. But did you know every organization has organic culture no matter what? If you’re not consistently developing and working on your culture, it will churn on its own and slip from your fingertips. What’s the cultural vibe in your business?

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Under 30: Our Future is Bright [THA 253]

Under 30: Our Future is Bright [THA 253]

Recently I’ve had the chance to meet some inspiring young people in our industry and I wanted to be sure you had a chance to experience what I did. I brought three of them together and I think you’ll agree, if we are grooming our young talent the proper way and they have the fortitude like these three do, then our future is in strong hands.

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“I Stopped Micromanaging” Becki McGinnis [AW 082]

“I Stopped Micromanaging” Becki McGinnis [AW 082]

Guest host and shop tour with Becki McGinnis as she discusses why “letting go” is essential if you want your business to grow. Your employees take care of your customers and as an owner, you take care of your employees. It’s time to allow your employees to do the job they were hired to do.

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Maybe You Need a Boss [THA 252]

Maybe You Need a Boss [THA 252]

As an owner of your business, who holds you accountable? Why is it that many, of us, need someone to hold us accountable? Do you ever feel like you’re stuck in your own day-to-day world and not moving forward? Is your business really growing or just trying to do better than last year’s numbers? My panel has a lot of answers, if you’re willing to listen and be open-minded, this episode can be a life-changer.

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AAPEX 2021 Service Award Winners [RR 697]

AAPEX 2021 Service Award Winners [RR 697]

I had the privilege to speak with the AAPEX 2021 service award winners while at AAPEX. Be a fly on the wall as they discuss what it was like to receive the call that they were award winners and what it means to them. They were selected based on the guidelines of the nomination process and the final voting and filtering from industry professionals. Congrats again to Matt Fanslow, Eric and Jaime Carlson and Brittany Schindler, your awards are well deserved.

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Are You Grateful 365 Days a Year? – If Not, Why? [RR 696]

Are You Grateful 365 Days a Year? – If Not, Why? [RR 696]

Every year the month of November sparks the feeling of gratitude. Some of you might even share what you’re grateful for at the dinner table on Thanksgiving. But are you truly grateful for the rest of the year? Or do you start to tune out and return to the white noise around you? In this episode Bill Nalu challenges the way you think about yourself and others. I guarantee you will feel differently when the audio ends and the work begins.

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Life Happens, How Do You Handle It? – Maryann Croce [AW 080]

Life Happens, How Do You Handle It? – Maryann Croce [AW 080]

Guest Host and Shop Tour with Maryann Croce from Croce Transmissions in Norwich, CN also coach and consultant at Small Biz Vantage.com Not only will we have a virtual tour of Croce Transmissions but speak to the challenges when ‘Life Happens’ and doesn’t go as planned. The question: ‘How Do You Handle it?”

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Do We Earn Enough Respect? Charlie Marcotte and Dustin Brown [THA 250]

Do We Earn Enough Respect? Charlie Marcotte and Dustin Brown [THA 250]

It’s easy to be involved in your community as a business owner. You can sign a check, donate to a raffle, or sponsor a local sporting league. While those are great gestures, are you truly connecting your brand and your heart to your community? In this episode, 2 shop owners explain their full commitment to their community and why it’s important to their brand and their longevity in their business. Be prepared to be inspired to start your own acts of service in your community.

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Short Term Goals WILL Change Your Behavior – Bob Cooper [RR 693]

Short Term Goals WILL Change Your Behavior – Bob Cooper [RR 693]

Don’t just write down a few goals for 2022. Allow them to change your behavior. As we near the end of 2021, we all start to think about New Years Resolutions. But did you know only 3% of people have clearly defined goals? The other 97% that don’t how to set clearly defined goals — face fears of failure and rejection. This is a one-of-a-kind episode with Bob Cooper CEO at Elite Worldwide, that will set you on a path to change yourself and your business. It’s not about the 97 yards you’ve traveled down the field but the three ahead of you that will score a touchdown.

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Coaching CEO’s to Their Next Level [THA 249]

Coaching CEO’s to Their Next Level [THA 249]

Have you ever considered yourself the CEO of your business? If you own it, you should. If your role is the CEO then you’ve taken the important step to remove yourself from the bays and lead your business.

You should have joined a networking group, hired a business coach, attend training and continue to oversee your business from a birdseye view while your people lead it. In this episode, my panel discusses their experience in a CEO-only leadership group. Find out how it’s different from other networking and coaching groups and the secrets to elevate the functionality of your business. It’s time to learn about yourself and your role on a deeper level.

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Rethink Your Compensation Plans – Darrin Barney [RR 691]

Rethink Your Compensation Plans [RR 691]

In this episode, Darrin Barney discusses an overview of a class he presented at ASTE 2021 titled “Pay Plans Used by the Top Shops in America.” Some excellent ideas and insights that every shop owner can use in their business. As your business and employees change, so should your compensation plan. Darrin also explains the importance of guiding principals, goals, and employee retention.

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Implementing EOS with Barry Barrett: Four Shop Owners Share Their Success [RR 686]

Implementing EOS with Barry Barrett: 4 Shop Owners Share Their Success [RR 686]

The Entrepreneurial Operating System has been highlighted on the podcast with a 7 part series featuring Barry Barrett, a certified EOS Implementor. The EOS system enables owners to get the most out of their business using six key components: Vision, People, Data, Issues, Process, and Traction. It’s easy to discuss and learn, but how does it work with real people in different levels of business? In this episode, you’ll hear from 4 shop owners that have implemented EOS in their business and their success stories from it.

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Growing Pains When Scaling Your Business [RR 683]

Growing Pains When Scaling Your Business [RR 683]

We all know growing pains happen when expanding your business to more locations. It’s tough, necessary, and normal. But wouldn’t it be nice to skip some of the known challenges? Consider this episode your “How to Scale” road map if you’ve been considering opening more locations. Listen and learn from a shop owner and one of his Directors, as they share some tactics to controlled chaos.

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Why Can’t Every Shop Owner Be Profitable? [RR 682]

Why Can’t Every Shop Owner Be Profitable? [RR 682]

Too many business owners are silently struggling and think they are the only ones. Or maybe they do want to elevate their business to the next level but have been stuck in the day to day…that leads to month to month and then year over year struggle. Before you know it, the only thing progressing forward is time. And the only constant is change. In this episode Scott Wheeler highlights the key foundations needed for a successful automotive business. He also references his book “How to Make Money (& Stay Sane) in the Automotive Service Industry” which reads like a blueprint for your business, full of charts, graphs and formulas.

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The Courage to Make Tough Decisions [THA 243]

The Courage to Make Tough Decisions [THA 243]

Making a difficult, tough decision can be one of the hardest things to face. Ever toil with, when is it the right time? Are you making the right choice? Can you push through it? Well in this episode my panel of courageous women shares their own examples of pulling the trigger on a tough decision. Their stories will inspire you and maybe even give you the push you were looking for.

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The Power of Transformational Coaching [THA 242]

The Power of Transformational Coaching [THA 242]

Employee reviews: We’ve all been there. You get called into your boss’s office and get graded on your performance over the past year. It can be easy to forget your review once you leave the office. Out of sight, out of mind. Isn’t it time to change that mundane process? In this episode my panel discusses a transformational approach for owners to deepen their relationship with their employees. Let them be a part of your business and see how it can flourish. We are talking Transformational Coaching.

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Job Expectations: Boomers vs Millennials [RR 676]

Job Expectations: Boomers vs Millennials [RR 676]

Boomers and millennials could not be more different if they tried. We’ve all heard the stereotype for both generations and miscommunication and frustration often bubble to the surface in any work environment. Instead of criticizing different generations than our own, isn’t it time we pause and start understanding each other? In this episode, Bill Haas is the boomer and Sara Fraser is the millennial. They are also a father-daughter team that works together. Listen to both perspectives and find out how both generations can actually work together harmoniously.

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