Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996. Matt is also…Listen and view episode notes
Carm Capriotto, AAP, is a career automotive aftermarket professional. He hosts and produces the automotive aftermarket’s premier podcasts. They include Remarkable Results Radio, the Town Hall Academy and For The Record. Carm is an influencer and connector of people and speaks to the industry about what he learns each day from the essential voices of…Listen and view episode notes
FTR 073 Bob Heipp – Stop Enabling the 80% Who Are Not Committed to TrainingListen and view episode notes
RR 475: Dirk Fuchs and Jeff Will System Training Impact a Technicians Ability to Diagnose and Improve Shops Profits
Why do we shun training? It is a huge industry problem. Our trainers know that the same people show up time after time. Not many new faces. What does that say about the state of our industry? Why do we ignore the power of training? Do you know that it supports your efficiency?
In this episode, Dirk Fuchs Technical Training Manager at ZF Group and Jeff Bly NAPA Autotech Curriculum Developer say that many young industry techs want and need training. But why aren’t they getting it? Why do Canadians show up for training at greater numbers than in the US? What are regarded as preferred training methods in the US versus European; knowledge-based or solutions based training? All of these questions will be answered in this podcast.
This episode will open your eyes to possibilities for you and your future in the industry.Listen and view episode notes
FTR 067 Rick White – Change Your Life and Your Business – Get To TrainingListen and view episode notes
FTR 066 Carm Capriotto – Struggling Shops and The Rule of HolesListen and view episode notes
RR 470: Automotive Students Speak Out on Their Future
An interview with three automotive technology students who share their outlook on their schooling and so much more. I’m with Travis Mawhir, Ryan Kostek, and Jarrett Laska three automotive post-secondary students from the State University of NY at ERIE.
I enjoyed sitting with these three students at the college to hear them give their perspective on mentoring, starting wage college debt, tools, and independents vs dealership opportunities. I’m with Travis Mawhir,
Ryan Kostek, and Jarrett Laska. Listen to what these automotive students are thinking at this stage in their lives Join me for a refreshing and interesting view of our future talent
THA 138 The Business Side of ADAS – Advanced Driver Assistance Systems
If you’ve ever thought about getting into the ADAS calibration business, this episode will give you information to help in formulating your decision.
With me is David Friend owner of Mobile Tech and Wilmington Hybrids, from Wilmington, NC David has two Locations a ADAS Calibration shop and teaches ADAS calibration in his dedicated training center. Scott Brown, from Connie and Dicks Service, Claremont, CA and founder of diag.net and Mike Reynolds, owner of Mobile Automotive Service Solutions in Charleston, and an automotive instructor at Trident Technical College who has a big investment in the equipment, targets, OE scan tools and subscriptions to perform ADAS calibration.
This episode will help you determine if you and your market can support an ADAS calibration center, we talk about how long will we need ADAS calibration centers as the future will hold the smarts to do dynamic calibrations someday.
The panel will answer these questions: Should you consider putting up an ADAS calibration center? Do I need training, even if I will not do calibrations?
Does ADAS save lives? What about liability? Are there Standards? Is there any benefit if you get in early?
FTR 062 Rena Rennebohm -Stop Hiring Me To Fix Your Business From the Front CounterListen and view episode notes
THA 131 The Future – Preparing Your Shop For the Next Five to Ten Years
What is your future? Have you planned it? What are you doing to ensure your success in the next 5, 10 or 15 years? If you do nothing you get what you currently have and that may not sustain you to far into the future.
Your panel: Kelli Weatherby, co-owner, with husband Lee, in Accurate Automotive, Inc. in Mesa, AZ., Bill Nalu, owner of Interstate Auto Care, Madison Heights, MI and AJ Nealey, Nealey Auto Service, Edgewater MD. This diverse group has some similar yet some different strategies for their future. It is so refreshing to hear the dialogue and then compare their tactics to your current or long term plans.
We are in a dynamic industry that is in a heightened change curve. Keeping up at all levels will bring you spoils. And keeping your eye on your business with the future in sight is an important responsibility you have to your employees and your family.
We talk BHAG’s, Debt, Branches, Succession, Training, refinancing, and SWOT among others.Listen and view episode notes
THA 130 Service Advisor Role Play
My guests are role-playing these three situations: #1: Brakes- the client knows what is wrong and the car has been inspected somewhere else, $2: Oil change- just looking for a price and #3: The Check Engine Light is on – how much to replace the catalytic converter?
My panel includes Rena Rennebohm CEO of Empowered Advisor, Dave Nelson From Antero’s Automotive, Greenwood Village, Colorado and RJ Milnes from DK Automotive Repair, Antioch, CA
Let features and benefits be the service advisors strong tools and during a call, you are interviewing the customer and they are interviewing you, both looking for a good fit. If cheep is what they want and you can’t deliver you’ve learned.
Dutch Silverstein puts ADAS Scholarship worth $4,000 on the line!
Free Training! Unheard of. Dutch Silvestein of A&M Auto Service is putting up a $4,000 scholarship for a shop owner and technician for ADAS training. This means TWO guys from the same shop (an owner and his lead tech) can attend this hands-on seminar. ADAS technology is not going away and everyone needs to move on training. You may even decide to become an ADAS calibration center as a result of your training.
In this episode find out why Dutch is providing this free scholarship from his own pocket to the industry. He believes the industry must step up and get involved with scholarships of all kinds. He also challenges shop owners to determine if they are spending enough time learning how to put money in their pocket through training.Listen and view episode notes
Justin Barrett – Hard Talk on Areas of Improvement for Independents
Justin Barrett, owner and operator of Barrett Automotive, Cornelia, GA sees areas that need improvement for independent service operators.
Justin Barrett will hit a few nerves as he asks you to take a look at your facility through the lens of the customer. And if you are not requiring 80 hours of training for your people, according to Justin, you are not keeping pace. He’ll also tell you why and how he closes and takes his team to train at venues like Vision in Kansas City.Listen and view episode notes
Michael Eilbracht – Becoming a Trainer
Many in the industry have the yearning to give and teach. Think about how many professional teachers found their calling.
Michael knows he has found his calling to be an industry trainer. He has presented at Vision and will parlay his career as a Full-Time Transit Bus Technician, and owner of MJE Diagnostics into a professional Heavy Duty Electrical and Driveability Training Business.
This is a ‘real story’ on finding your groove and sticking to it. Listen to the depth of his experience and for his passion to help people.Listen and view episode notes
Shop Talk 11 – Important Partnership – Shop, Parts Supplier and Manufacturer
Welcome to Shop Talk 11. Our Shop Talk Panel guests are Monte Hamsher, a shop owner, technician and automotive teacher; Bob Pattengale- National Training Manager at Bosch; and John Marcum- Director of Marketing for Federated Auto Parts.
We discuss the challenges involved in running a shop and the shop’s relationship to its part supplier & Manufacturer. Learn about the importance of a well-trained service professional and the need for competent technicians as a whole. Also, we talked about the need for a stronger commitment to training from the industries technicians.Listen and view episode notes