Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004]
Part 2 of the “Unstoppable” series, the episode focuses on “Mastering Your Finances.” Maryann Croce emphasizes the importance of understanding financial statements, calculating profit margins, and managing cash flow. She shares practical advice on building financial reserves and separating personal and business finances. The conversation aims to empower shop owners with financial literacy, enabling them to make informed decisions and ensure business sustainability.
remarkableresults.biz/e1004
Automotive Einsteins: Thinking Under the Hood [FTR 110]
Recorded at the ASTA Expo, Gerard Tonno from NAPA Autotech discusses being an “automotive Einstein.” He emphasizes the importance of critical thinking, passion for auto repair, and effective use of resources and tools in diagnostics. He highlights the necessity of understanding basic electrical principles, conducting thorough visual inspections, and practicing with diagnostic tools.
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To Your Health [THA 405]
Dive deep into the importance of health and wellness in the automotive aftermarket industry. This episode features insights from panelists Andy Bizub, Brian Walker, and Jaron Kleber, who discuss maintaining health through diet and exercise, the role of coaching and accountability, and the benefits of personalized nutrition. The conversation covers practical tips for keeping fitness routines while traveling, the connection between discipline and success in life and business, and the transformative effects of mindful dietary choices. Together, they underscore the crucial role of health in achieving personal and professional success, encouraging listeners to prioritize wellness amidst the demands of the industry. Tune in to discover sustainable, healthy practices to enhance your quality of life.
remarkableresults.biz/a405
Rising Car Theft and Licensing Challenges [RR 1003]
Recorded at the 2024 ASTA Expo, Keith Perkins discusses critical issues in the automotive industry, including locksmith licensing, car theft, and the aftermarket scan tool validation program. Keith emphasizes the importance of continuous learning and the challenges of misinformation and fear of change within the industry. The conversation highlights the need for better communication between industry professionals and lawmakers, urging technicians to stay informed and proactive in adapting to evolving technologies and regulations.
remarkableresults.biz/e1003
Shift Happens: Pro Tips on CVT Maintenance and More! [RR 1002]
Join Tracy Capriotto as she takes her car to the expert hands of Bryan Pollock, known as the “Beast from the East.” In this episode, Tracy dives into the world of preventative maintenance, covering essential services like CVT and transmission fluid checks, pre-scans, and battery testing. Bryan brings his meticulous approach to vehicle care, emphasizing the importance of following manufacturer guidelines for everything from fluid changes to tire rotations. As Tracy learns about choosing the right transmission fluid and the precise steps for checking fluid levels and temperature, listeners gain valuable insights into the impact of regular maintenance on vehicle longevity and performance.
Using Your Transferable Skills to Become a Better CEO [FTR 109]
Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Murray Voth explores the idea of transferable skills for automotive shop owners making the shift from technician to business owner. He highlights how their technical knowledge can be applied to efficiently use shop management software and offers strategies to overcome any intimidation they may feel. By adopting a structured approach to learning key performance indicators (KPIs) and generating business reports, shop owners can gain the confidence needed to manage their businesses. Voth encourages them to use their diagnostic abilities to analyze business metrics, ultimately improving their effectiveness in running their shops.
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From Daily Training to Daily Wins: Motivating Your Team [THA 404]
Recorded at the 2024 ASTA Expo, Dewain DeGarmo from Black’s Tire & Auto Service and David Boyes from Today’s Class discuss the evolving landscape of training and education in the automotive repair industry. Dewain, overseeing training across 60 stores, shares the challenges of managing a large team while introducing innovative strategies to improve knowledge retention and performance. He also talks about his role as a “puzzle master,” tackling complex technical problems and spearheading training programs, including a creative prize system to motivate teams. The discussion highlights how technology is driving improvements in training within the industry.
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The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000]
Welcome to a special milestone episode of “Remarkable Results Radio,” hosted by Carm Capriotto. As we celebrate our 1000th episode, we’re not only reflecting on the incredible journey we’ve taken together, but also unveiling something special—12 Success Strategies From Professional Auto Service Ceo’s, distilled from over 2,000 podcast episodes that have shared invaluable insights from industry leaders, shop owners, and experts.
Over the past nine years, Carm has gathered a wealth of knowledge from the brightest minds in the automotive aftermarket. Each episode has contributed to a deeper understanding of what drives success in this ever-evolving industry. These 12 strategies are drawn from the real-world experiences and lessons shared by our remarkable guests.
This episode is more than just a celebration—it’s a resource for you. These strategies are designed to help you evaluate and strengthen your business, ensuring long-term success in the automotive aftermarket. Thank you to our loyal listeners for your continued support, engagement, and feedback. You’ve helped shape the conversations that have led to these key takeaways.
Download the full copy of ‘The Top 12 Success Strategies from Professional Auto Service Ceo’s’: remarkableresults.biz/ceo
remarkableresults.biz/e1000
“I’m Just One of the Guys!” Being Seen Beyond Gender and Ethnicity [FTR 108]
Emily Chung shares her experiences as a female minority shop owner in the automotive industry. She reflects on societal tendencies to highlight differences rather than commonalities. She encourages her peers to engage with her on business-related topics rather than focusing on her gender and ethnicity.
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The Invisible Paycheck: Retention Strategies Beyond Pay [THA 403]
Ego Death and Leadership: Redefining Success [RR 999]
Recorded at the ASTA Expo, discover strategies for scaling businesses, attracting top talent, and implementing efficient workflows. Tune in to gain valuable knowledge on leadership, accountability, and how continuous learning can drive transformative success in your automotive business.
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A Hands on Adventure: Uncovering An EV Battery! [RR 998]
Recorded at the NAPA Autotech Training Research Center in Canton, OH, Tracy Capriotto and Bill Weaver from NAPA Autotech Training take listeners through an in-depth, hands-on training session focusing on the safe handling and disassembly of high voltage battery pack, specifically from a Chevrolet Bolt. With the increasing prevalence of these vehicles, it is essential for automotive professionals to stay informed and equipped to handle the challenges that come with servicing them.
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Are You Embracing Vehicle Complexity? [FTR 107]
Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Donny Seyfer from NASTF highlights the increasing complexity of vehicle systems, security concerns like vehicle theft, and broader issues such as employment and the right to repair.
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Shop Owners to the Rescue: Friends First, Competitors Second [THA 402]
Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, join the discussion about the unparalleled camaraderie, local business support network, lifestyle changes, and management strategies shared among automotive business peers. These automotive industry leaders showcase the value of having a contingency plan and the impact of personal and professional transformations over the years.
remarkableresults.biz/a402
Transitioning A Family Business To A Third Generation Leader [RR 996]
Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, the discussion highlights the significance of leadership, innovation, and continuous learning. 26 year old Dilraj Sekhon shares his insights on transforming a family business through education, embracing technology, and revitalizing their business model. With guidance from coach Alan Beech, his journey highlights the importance of vision, perseverance, and adapting to industry changes.
remarkableresults.biz/e996
Mastering Gross Profit: Real World Stories from Shop Owners [THA 401]
Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, our panel discusses strategies for increasing gross profit, team harmony, and the significance of training the next generation of automotive professionals. By understanding and managing gross profit, embracing expert guidance, and fostering a culture of continuous improvement, shop owners can navigate the challenges of the industry and achieve long-term success.
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Securing the Future: Insights from NASTF [RR 994]
Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Carm sits down with Donny to explore his pivotal role at NASTF and his experiences working with automakers like Tesla. Donny shares behind-the-scenes insights on NASTF’s technician support initiatives, their impressive membership growth, and the innovative solutions they’re implementing to support automotive technicians.
We dive into Donny’s personal journey, his passion for the automotive industry, and the critical role of good business management in ensuring the success of repair shops.
“The National Automotive Service Task Force (NASTF) is a 501 C6 not-for-profit organization established in 2000 by Automakers and the independent aftermarket to identify and resolve gaps in Service information, Tool Information, and Training.”
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Flat Rate Pay: Controversies and Alternatives [FTR 105]
Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Carlo Sabucco discusses the challenges of flat rate pay systems in the automotive repair industry, particularly for new technicians. He highlights the steep learning curve and unrealistic expectations associated with this pay structure. Carlos advocates for alternative compensation models, such as salary plus performance incentives, to better support technicians’ growth and align with their personal and professional aspirations.
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All Shop Owners Know Something That Other Owners Don’t Know! [RR 993]
Leadership Deep Dive: Styles, Blind Spots, and Solutions [THA 400]
Explore key leadership archetypes like the Motivator, the Builder, and Servant Leadership. Our panel shares the must-know strategies for effective communication, team building, and personal growth. Plus, they highlight the power of peer groups, continuous learning, and adapting your leadership style to different situations. This episode is perfect for shop owners, managers, and anyone in the automotive repair industry who’s ready to improve their leadership skills.
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Bruised, But Battle Hardened Business [RR 992]
Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Armen Jacjakian, a shop owner who immigrated from Dubai to Canada, and Alan Beech, his business coach, share insights on overcoming initial business struggles, the importance of cash flow management, and the transformative impact of coaching. Listeners are left with valuable takeaways about the importance of mentorship, the need for flexibility in the workplace, and the critical role of customer service in building a thriving automotive business.
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The Impact of DVI’s On Sales and Shop Efficiency [FTR 104]
Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, Dilraj Sekhon discusses the transformative impact of digital vehicle inspections (DVI) in automotive repair shops. Dilraj addresses common hesitations from technicians and service advisors, emphasizing DVI’s benefits, such as enhanced customer communication through visual aids, improved inspection efficiency, and protection against disputes with photographic evidence. He also highlights the importance of team buy-in, consistency in inspections, and leveraging technology for ease of use.
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Do You Have A No Culture, Culture In Your Business? [THA 399]
Do you believe that every shop has a culture, whether intentional or not? Discover how to define your desired culture and lean into empowering leadership and personal development. This episode is packed with actionable insights and real-life stories to help you transform your shop’s culture from the ground up. Whether you’re struggling with high turnover or just want to create a more positive work environment, this discussion has something for everyone.
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The Greatest Shift in Automotive Careers: Embracing Education and Technology [RR 991]
Tony Molla shares the need for advanced technical skills in today’s automotive careers. The discussion underscores the importance of engaging parents and students, reshaping perceptions of automotive careers, and encouraging industry professionals to actively participate in local educational initiatives to inspire the next generation.
remarkableresults.biz/e992