Courage and Professionalism Must RULE.

As 2025 dawns upon us, the quiet moments between the past holiday celebrations offer us a precious opportunity for introspection. As automotive repair industry professionals, we must confront an uncomfortable truth: our capacity for courage – that vital force that drives innovation and growth – has often been muted by the constant buzz of daily distractions. How do we forge through the buzz?
The Forgotten Flame
Think back to when you first stepped into leadership. Remember that fire in your belly, that willingness to take bold steps into the unknown? It could be the day you signed the papers for your first building or bank loan. That courage hasn't vanished; it's simply been buried under an avalanche of emails, meetings, and what we've convinced ourselves are "urgent" priorities.
In reality, courage, like any muscle, atrophies when left unused. We've become masters of busy work, experts at responding to the immediate while postponing the important. Our calendars are full, but our aspirations have grown hollow.
The Cost of Comfort
Whenever we choose the safe path, postpone that difficult conversation, or delay that ambitious project, like hiring a coach, business expert or accountability partner, we're not just maintaining the status quo – we're actively choosing regression. In today's rapidly evolving business landscape, standing still is moving backward.
What opportunities have slipped through our fingers because we were "too busy" to seize them? How many innovative ideas have we shelved because they seemed too risky or inconvenient to pursue?
Reclaiming Your Courage
The path to rediscovering your courage begins with honest self-assessment: Are you spending time on what truly matters or hiding behind busy work? That overflowing inbox isn't your real priority – it's often a shield protecting you from taking bolder action. (It’s tough to say ‘no, not me’ to this reality.)
True leadership courage manifests in various ways:
- Having the strength to say "no" to good opportunities so you can say "yes" to great ones
- Being willing to make decisions with incomplete information rather than waiting for perfect certainty
- Standing firm in your convictions when facing opposition
- Admitting mistakes and showing vulnerability when the situation demands it
The Path Forward
As we stand on the threshold of a new year, now is the time to recommit to courage. Start by identifying one significant change you've been postponing. Perhaps it's restructuring your team, pursuing a new service opportunity, getting your team into a continuing education program, attending a conference, listening to even just one of our inspiring podcasts each week, getting your culture right, tending to your profit or having that challenging conversation you've been avoiding.
Remember: courage isn't about the absence of fear – it's about acting despite it. Every great leader throughout history has faced moments of doubt and uncertainty. What set them apart was their willingness to push through those moments.
A Call to Action
As you reflect on the year past and look toward the future, ask yourself: What would I do if I were being just 10% more courageous? What changes would I make? What conversations would I have? What initiatives would I launch? Your business, team, and personal growth depend on your willingness to step out of your comfort zone.
The courage you seek hasn't left you – it's waiting to be rediscovered. The only question is: Are you ready to embrace it?
Remember, while others are making resolutions about metrics and goals, make one about courage. Because without it, all other resolutions are merely wishes waiting to be forgotten.
The time for hesitation has passed. Your moment of courage begins now.

About the author, Carm Capriotto, AAP
Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.
Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.
As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.
Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!