Here are the two most recent episodes

And all the rest:

Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

The Art of Client Appreciation [RR 915]

Jan 2, 2024

Back to the Basics: Gear Doesn’t Buy Skill [AW 190]

Dec 30, 2023

Labor Rate Tracker Update: A Valuable Tool [RR 914]

Dec 29, 2023

AAPEX’S Commitment to Student Mentorship [THA 360]

Dec 28, 2023

The New Frontier of Measuring Service Advisor Effort and Output [RR 913]

Dec 26, 2023

Technician Productivity Redefined [AW 189]

Dec 23, 2023

Remarkable Customer Service Stories from Red Rock Repair [RR 912]

Dec 22, 2023

Why CRM is Vital to Automotive Shop Success [THA 359]

Dec 21, 2023

Teaching Seniors How to Drive Safe, Smart and Healthy – Greg Buckley [RR 911]

Dec 19, 2023

From Zero to Hero: How did Bret Turn His Struggling Family Business Around? [AW 188]

Dec 16, 2023

Stop Thinking of the Business as You: Think of it as a Separate Entity [RR 910]

Dec 15, 2023

Ways to Unify Your Team [THA 358]

Dec 14, 2023

Revolutionizing the Automotive Industry: The Rise of Technology Specialists [RR 909]

Dec 12, 2023

From the Classroom to the Shop – The Future of Automotive Education [AW 187]

Dec 9, 2023

Navigating the Tesla Terrain: Insights from Seth Thorson [RR 908]

Dec 8, 2023

Thriving Through Our Economic Challenges [THA 357]

Dec 7, 2023

Exploring the Depths of Self-Reflection: The Power of Personal SWOT Anaylsis [RR 907]

Dec 5, 2023

Give Me 10 Update: Collaboration with Education [AW 186]

Dec 2, 2023

Technician’s Three-Year Succession Plan [RR 906]

Dec 1, 2023

Keeping an Eye on Bay Productivity [THA 356]

Nov 30, 2023

2023 AAPEX Service Award Winners [RR 905]

Nov 28, 2023

Becoming a Shop Owner with Meg Richards [AW 185]

Nov 25, 2023

CASE: Controller, Analyzer, Socializer, Entrepreneur- Which Personality Type Are You? [RR 904]

Nov 24, 2023

OK, I Raised My Labor Rate: Now What?! [THA 355]

Nov 23, 2023

Transparency is the New Trust: Bridging the Gap Between Technology and Client [RR 903]

Nov 21, 2023

Up Close and Personal with Brett Beachler [AW 184]

Nov 18, 2023

Congressional Testimony: Right to Repair Update [RR 902]

Nov 17, 2023

Deferred Work: A Sales Growth Tactic [THA 354]

Nov 16, 2023

Creating Psychological Safety For Your Employees [RR 901]

Nov 14, 2023

Personal Development in Sales Training: Pushing Boundaries for Growth [AW 183]

Nov 11, 2023

The Aftermarket Radio Network Podcasts

Buy me a coffeeBuy me a coffee

Our Partners

The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession.

The BACK CATALOG - Listed By Most Recent

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

11/04/2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

10/31/2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

10/28/2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

10/24/2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

10/21/2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

10/17/2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

10/14/2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

10/10/2025

Building an Essential Skilled Automotive Career [RR 1060]

10/07/2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

10/03/2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

09/30/2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

09/26/2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

09/23/2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

09/19/2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

09/16/2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

09/12/2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

09/09/2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

09/05/2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

09/02/2025

Ring to Revenue: The Power of the First Hello [THA 448]

08/29/2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

08/26/2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

08/22/2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

08/19/2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

08/15/2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

08/12/2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

08/08/2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

08/05/2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

08/01/2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

07/29/2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

07/25/2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

07/22/2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

07/18/2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

07/15/2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07/11/2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07/08/2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

07/04/2025

How to Grow Your Shop Without Losing Control [RR 1046]

07/01/2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

06/27/2025

Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

06/24/2025

Check the Part: Warranty Fraud and Returns [THA 438]

06/20/2025

It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

06/17/2025

The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]

06/13/2025

Building Businesses and Believing in Better Days [RR 1043]

06/10/2025

Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436]

06/06/2025

Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042]

06/03/2025

How One Toolbox Can Change Everything [THA 435]

05/30/2025

Your Business Playbook: Strategy, Data, and Accountability [RR 1041]

05/27/2025

Friends Tribute to Maylan Newton [CC115]

05/25/2025

Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434]

05/23/2025

A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040]

05/20/2025