CarmCast 015 Many states are changing their laws on being able to charge the customer for credit card surcharges. I’m against it because you’ve already set your selling prices based on your current cost of doing business. Don’t agrivate a customer with an additional charge. Steve Ciabatonni from 360payments.com shares some of the issues: Visa…

CarmCast 014 Implementation Ford C-V2x Women In Auto Care AMi  Elective Credits Credit Card Surcharges  

CarmCast – Important Aftermarket Scholarship Information The panel: Bobby Bassett, North America National Training Manager for Gates Jason Anderson, Automotive Instructor at Okeechobee High School, Okeechobee, F Amy Schroder, NC Department of Public Instruction / Education Consultant; Career Development Antoinette Jackson, scholarship winner: Women Board – Operations Manager, Service Writer, Diesel Tech, Problem Solver Note: Antoinette…

CarmCast 012 Just ask your peers or significant others how you can improve. Humility is born. Look for resources you can use to improve Get your own For The Record Podcast.

Your desires in 2019. Do you plan to be a top performer shop? Improve you first. Commit to personal learning. Learn something new each day. Look in the mirror. Find the better version of you. Learn to compete with you. Find people to emulate. Apply what you learn. Do. Focus. Find one thing each day. You have…

Carm Cast #10 Post Christmas Update

CarmCast: A Training Monologue New Model for Training -A fresh set of eyes is necessary. -Young techs looking for work/life balance, paid training time and daytime. -If shop owners commit to daytime training, the training vendors will be there for them. -Localized group/peer training. Hire the trainer you want and split the cost. -Training is…

CarmCast Live November 12, 2018 – Observations Update on November 2018 SWAG winners When you go to a fast food restaurant stop to understand your feelings as a customer Then eat your food while observing the processes, systems and procedures. What can you learn about your business?

CarmCast from Erie Community College Automotive Vehicle Training Center Talking education At student career fair event Interview with department chair Joe Uhrich Interview with student Travis Mawhir

A CarmCast from Remarkable Results Radio Philanthropy. What are you doing for the holiday? A Buffalo, NY born man wrote the music the cinema’s #1 song. Special Buffalo, NY ornaments for Xmas tree. You gotta see these! GM announcement of layoffs and plant closings GM announcement of extended warranties. What does this mean? Strategic planning. A four-step process.

#CarmCast Remarkable Radio Podcast Update Live at Scrugg’s Automotive in Elma, NY. Send in your For The Record. Record it on your smart device recording software. Send to carm@remarkableresults.biz Thanksgiving traditions for your customers and your people. Open or closed on Black Friday. Send a hat for Carm to wear on the show. Remarkable Results…

#CarmCast Remarkable Results Radio Update. Zimmerman’s Automotive Hat! Women In Auto Care. Earn SWAG. The Value of Performance Reviews. Stop Being a Micro Manager. Robo Calls. Secret Sause. Announcing a Road Trip next week.

Run down on AAPEX 2018, the THA 092 Shop Tours done LIVE at Frank’s European in Las Vegas, and upcoming shows.

CarmCast Live from AAPEX 2018. Podcast alumni visit AAPEX 2018 Studio. Fun time and great discussion. See who drops by.  

[ssp-video id=”309688209626597″] Carm didn’t win the mega millions worth more than a billion. He’s still working hard to bring you the best context available in the aftermarket.  Heading to AAPEX 2018 next week. Join in the AAPEX 2018 CarmCast.