Forensic DVI: Bringing Crime-Scene Discipline to Vehicle Care
After watching a few Forensic Files-style shows, I was struck by how investigators solve cases: strict protocols, detailed documentation, and a disciplined search for the truth. Nothing is assumed. Everything is examined.
That mindset translates perfectly to our work.
When we perform a Digital Vehicle Inspection—or what I prefer to call a Vehicle Performance and Safety Inspection—we have the same opportunity to uncover the facts that matter to a vehicle’s safety, reliability, and longevity.
Many customers tell us they want their car to “run forever” and avoid a new car payment. They’re willing to invest, but only when they see clear evidence.
That’s where the forensic approach shines.
Imagine saying:
“We’ve completed a forensic review of your vehicle, and here’s what we found.”
It reframes the inspection as a disciplined, methodical process—because it is. Customers instantly understand that “forensic” means thorough, documented, picturized, and objective.
Economics still plays a role, but when you present evidence clearly, customers can make informed decisions that protect their safety and extend the life of their vehicle.
A forensic DVI isn’t about drama.
It’s about discipline—and that discipline earns trust.

About the author, Carm Capriotto, AAP
Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.
Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.
As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.
Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!
