Shop Owners to the Rescue: Friends First, Competitors Second [THA 402]

Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, join the discussion about the unparalleled camaraderie, local business support network, lifestyle changes, and management strategies shared among automotive business peers. These automotive industry leaders showcase the value of having a contingency plan and the impact of personal and professional transformations over the years.

Mark Bergasse, Mark’s Auto Service, Ontario

Glen Colling, Eastside Auto Service, Ontario

Carlo Sabucco, Sil’s Complete Auto Care Centre, Ontario, Carlo’s previous episodes HERE.

Show Notes

• Watch Full Video Episode
• Automotive Aftermarket Retailers of Ontario (AARO): https://www.aaro.ca/
• RR 341: Friends First-Competitors Second: https://remarkableresults.biz/remarkable-results-radio-podcast/e341/
• Mark’s Heart Attack Incident (00:02:29)
• The Impact of Local Networks (00:05:38)
• Competitive Yet Collaborative (00:06:49)
• Shared Customers and Support (00:09:10)
• Leadership and Team Dynamics (00:10:00)
• Changes After the Heart Attack (00:11:30)
• Mark’s Recovery and Moving (00:16:49)
• Implementing Systems (00:19:07)
• Continuity Planning (00:20:10)
• Personal and Corporate Wills (00:21:02)
• Importance of Coaching (00:21:47)
• Marketing Passion (00:24:41)
• Team Acknowledgment Practices (00:26:11)
• Balancing Strengths and Weaknesses (00:29:59)
• Long-term Business Goals (00:30:50)
• The Family Business Legacy (00:31:53)
• Future Ownership Plans (00:32:19)
• Unique Relationships Among Shop Owners (00:32:43)
• Depth of Trust in Business (00:33:13)
• Importance of Personal Connections (00:34:41)
• Trust as a Foundation (00:35:54)
• Lifestyle Changes After Health Scare (00:36:59)
• Navigating Dietary Restrictions (00:37:38)
• Cooking Tips and Culinary Adventures (00:39:06)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Auto-Fix Auto Shop Coaching

Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at https://autoshopcoaching.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/Connect with the Podcast:

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