Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

Thanks to our Partners, NAPA TRACS, Today’s Class, KUKUI, and Pit Crew Loyalty

Watch Full Video EpisodeThe conversation draws on insights from the 2025 Paar Melis Benchmark Report, built from verified financials and survey data from hundreds of shops. The report reveals what top performing shops are doing differently and where common challenges remain.

Key Takeaways:

  • Paar Melis Report Insights: Get a real world look at what drives profitability, efficiency, and growth across the industry.
  • Track the Right Metrics: Focus on gross profit, productivity, and expense management.
  • Use Benchmark Reports: Compare your numbers to industry averages to spot strengths and weaknesses.
  • Seek Expert Guidance: Professional input helps shop owners interpret data and optimize results.
  • Adapt to Grow: Success comes from knowing your numbers and being willing to adjust processes.

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/Thanks to our Partner, Today’s Class

About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!