Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

Thanks to our Partners, NAPA Auto Care and NAPA TRACS
This episode features Alex and Bob Saladna, father and son founders of WickedFile, as they share how their software helps auto repair shops boost profitability by tracking parts, returns, and credits. WickedFile uncovers hidden losses from uncredited returns, missing parts, and even employee theft. A standout feature, Navigator, is an AI assistant that answers questions about shop data, offering insights into declined jobs, inventory, and customer trends. The system also streamlines audits and generates custom reports, freeing up shop owners to focus on growth. Whether you’re looking to reduce losses or gain better control of your business, this episode offers practical, high-impact tools for shop success.
Alex and Bob Saladna, WickedFile
Show Notes
- Watch Full Video Episode
- Tracking Parts and Expenses with Data Mining: Discover Your Weaknesses: https://remarkableresults.biz/remarkable-results-radio-podcast/e970/
- Introduction (00:00:00)
- WickedFile’s Impact and Updates (00:02:25)
- Parts Management Challenges in Shops (00:03:40)
- Examples of Loss and Vendor Issues (00:04:46)
- Supplier Accountability and Credit Assurance (00:05:27)
- WickedFile’s Profitability Impact (00:06:13)
- Tracking Every Dollar and Credit Recovery (00:07:54)
- WickedFile’s Dashboard and Red Flags (00:09:45)
- Clarifying Profit Metrics (00:10:44)
- Catching Bad Actors and Expense Matching (00:11:02)
- Audit Readiness and Transaction Transparency (00:12:17)
- Introduction of Navigator AI Assistant (00:17:26)
- Navigator in Action: Declined Jobs Analysis (00:17:47)
- Using Navigator for Inventory Optimization (00:22:00)
- Deeper Business Insights and Marketing (00:25:27)
- Ease of Document Input and Adoption (00:26:01) A
- Origin Story of WickedFile (00:27:09)
- Custom Reports Feature (00:30:10) I
- High-Risk Repair Orders Example (00:32:16)
- Behavioral Impact and Operational Efficiency (00:33:58)
Thanks to our Partners, NAPA Auto Care and NAPA TRACS
Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care
NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/
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About the author, Carm Capriotto, AAP
Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.
Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.
As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.
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