The Impact of ‘Why’ in Learning and Diagnostics [RR 960]

Thanks to our Partner, NAPA Auto Care

Tanner Brandt covers critical topics such as the importance of curiosity, the ‘what, why, and how’ of learning, and the necessity of continuous education in the automotive industry. Tanner offers insights into diagnosing vehicles, solving complex problems, and the value of understanding the reasons behind every step in the repair process. This engaging discussion serves as a vital resource for technicians, shop owners, and trainers committed to staying ahead in the industry.

Tanner Brandt, Autodiag Clinic. Tanner’s previous episodes HERE.

Show Notes

• Watch Full Video Episode
• Breaks for Breasts (00:01:10) Carm Capriotti talks about the initiative “Breaks for Breasts” and its fundraising for breast cancer vaccine research at the Cleveland Clinic. https://www.brakesforbreasts.com/
• The Methodology of Learning and Education (00:04:18) Tanner Brandt discusses the what, why, and how of learning and education, emphasizing the importance of making a plan and understanding the purpose of learning.
• The Importance of Understanding “Why” (00:06:20) Tanner Brandt emphasizes the importance of understanding the “why” in the learning process, using examples from diagnosing vehicles and performing tasks deliberately.
• Challenges in Encouraging Curiosity (00:11:48) Tanner Brandt discusses challenges in nurturing curiosity, sharing personal experiences from education and the automotive industry.
• Nurturing Curiosity (00:17:08) The benefits of curiosity in becoming a better technology specialist and diagnostician are highlighted, emphasizing the importance of nurturing curiosity from a young age.
• Curiosity and Learning (00:18:08) Discussion about the importance of curiosity in learning, and the need for mentors and teachers to foster curiosity in automotive repair.
• Surgeon and Diagnostic Skills (00:19:02) Comparison of diagnostic skills in automotive repair to a surgeon’s need for broad knowledge, curiosity, and preparation.
• NAPA Auto Care Apprentice Program (00:20:28) Details about the NAPA Auto Care apprentice program, its curriculum, and the benefits for shops and apprentices.
• Diagnostic Case Study (00:23:15) Discussion about the importance of preparation and research for diagnostic work, with examples from real-life scenarios.
• Understanding Vehicle Systems (00:24:21) Insight into the importance of understanding vehicle systems and the need to research and understand the logic behind their functions.
• Critical Thinking and Diagnostic Planning (00:27:05) Importance of critical thinking, systematic planning, and complete system scans for effective diagnostics.
• Learning and Expert Help (00:30:39) Encouragement to seek understanding of “why” in learning and to find expert help from experienced professionals.
• Accountability and Testing (00:35:21) Discussion on the importance of post-tests for knowledge retention, caution about tests being written before curriculum, and the need for effective testing methods.
• Certifying Trainers (00:37:48) Discussion on the need for certifying trainers and the challenges in ensuring their expertise.
• Continued Education (00:38:59) Exploration of the importance of continued education for trainers and the lack of oversight in the current system.
• Types of Classes (00:39:46) Exploring the different types of classes needed for effective training, including teaching and communication skills.
• Training Hours (00:42:05) Debate on the number of training hours required to stay updated with automotive technology and the significance of continuous learning.
• Confession and Expertise (00:45:37) Discussion on the misconception of expertise after attending short classes and the need for continuous learning.
• Curiosity of Young Technicians (00:49:02) Assessment of the curiosity and commitment of young technicians entering the automotive industry.
• Challenges in Training Turnout (00:53:11) Challenges in ensuring attendance and participation in training sessions, and the commitment required from shop owners.
• Responsibility in Training Commitment (00:54:07) Emphasis on the responsibility of shop owners to actively support and participate in the training commitment for the improvement of the entire shop.
• The importance of scheduling training (00:54:27) Discussion on the challenges of scheduling training in the automotive industry and the importance of prioritizing it.
• Closing the shop for training (00:54:52) Debate about the necessity of closing the shop for training and the analogy of scheduling around a doctor’s conference.
• Making time for training and life (00:55:29) The significance of scheduling time for training and personal life, and using calendar systems to block off training days.

Thanks to our Partner, NAPA Auto Care

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

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