Are You Setting Your Employees Up To Fail? [FTR 095]
Thanks to our Partners, Shop Boss, and 360 Payments
By setting realistic expectations, providing necessary support and training, fostering a positive work environment, and maintaining transparency and honesty, business owners can create a more productive and harmonious workplace. Implementing these actionable tips from Kevin Eckler can help reduce turnover, improve employee satisfaction, and ultimately lead to a more successful business.
Kevin Eckler, Foreign Car Specialists, Poughkeepsie, NY. Listen to Kevin’s previous episodes HERE.
Show Notes
- Watch Full Video Episode
- The challenges in the automotive industry (00:00:06) Discussion about the struggles and shortcomings in hiring and managing employees in the automotive industry.
- Setting up employees for failure (00:01:01) The tendency to bring in new employees without realistic expectations and necessary support, leading to repeated failures.
- Lack of support and training for new employees (00:02:43) Failure to equip new employees with the tools, support, and training needed for success in their positions.
- Creating a toxic work environment (00:03:40) The impact of avoiding confrontations and failing to address issues on creating a toxic work environment and setting employees up to fail.
- Self-awareness and accountability (00:06:34) The importance of self-awareness in how one’s actions and words influence the atmosphere and attitude in the workplace.
- Honesty about the challenges and vision of the business (00:08:08) The importance of being honest about the difficulties and vision of the business when bringing in new employees and setting realistic expectations.
Thanks to our Partners, Shop Boss, and 360 Payments
Shop Boss – Shop Management Software built by shop owners, for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net
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About the author, Carm Capriotto, AAP
Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.
Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.
As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.
Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!