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	<title>You searched for &quot;Pete Rudloff&quot; - Remarkable Results Radio</title>
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	<description>Auto Repair Business Success Stories</description>
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	<title>You searched for &quot;Pete Rudloff&quot; - Remarkable Results Radio</title>
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		<title>RR 400: 400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.”</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e400/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 25 Jan 2019 10:10:44 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?p=24646</guid>

					<description><![CDATA[400th Episode Milestone. What does it mean to “Listen To Learn Just One Thing.

Welcome to the 400th episode. I started back in March 2015 with the seed of an idea to help all ships rise in the industry. Hats off to those first 20 guests who help get this juggernaut started.

Here is the panel,  Kevin Eckler, Foreign Car Specialists, Poughkeepsie, NY  Pete Rudloff from Pete’s Garage in Newark, DE, Ryan Clo from Dubwerx in Cincinnati, OH, Rich Falco Instructor for CTI, Tom Lambert from Shadetree Automotive in Layton, UT, Maryann Croce, Croce’s Transmission in Norwalk, CT and from Small Biz Vantage.com,  Dwayne Myers, Dynamic Automotive in Frederick, Md and Christopher Petersen from Northwest Automotive in Kalispell, MT.

Stories from all segments of the industry with discussions that will help invigorate, enliven and inspire you to take action or affirm your path and strategy. Podcasts are a viable resource for your continual learning game plan. 

]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/f039cb26-0bc1-4e3e-95e9-c298fe585317"></iframe></div><p><img fetchpriority="high" decoding="async" class="size-full wp-image-23629 aligncenter" src="https://remarkableresults.biz/wp-content/uploads/2018/10/Listen-To-Learn-TRANS.png" alt="" width="1000" height="105" srcset="https://remarkableresults.biz/wp-content/uploads/2018/10/Listen-To-Learn-TRANS.png 1000w, https://remarkableresults.biz/wp-content/uploads/2018/10/Listen-To-Learn-TRANS-300x32.png 300w, https://remarkableresults.biz/wp-content/uploads/2018/10/Listen-To-Learn-TRANS-768x81.png 768w, https://remarkableresults.biz/wp-content/uploads/2018/10/Listen-To-Learn-TRANS-610x64.png 610w" sizes="(max-width: 1000px) 100vw, 1000px" /></p>
<p><strong><em>The 400th episode milestone for the Remarkable Results Radio Podcast would <img decoding="async" class="alignright wp-image-23952" src="https://remarkableresults.biz/wp-content/uploads/2018/11/Carm-Brand-1-Black.png" alt="" width="259" height="153" srcset="https://remarkableresults.biz/wp-content/uploads/2018/11/Carm-Brand-1-Black.png 1018w, https://remarkableresults.biz/wp-content/uploads/2018/11/Carm-Brand-1-Black-300x177.png 300w, https://remarkableresults.biz/wp-content/uploads/2018/11/Carm-Brand-1-Black-768x454.png 768w, https://remarkableresults.biz/wp-content/uploads/2018/11/Carm-Brand-1-Black-610x361.png 610w" sizes="(max-width: 259px) 100vw, 259px" />not have been possible without the support of aftermarket professionals who have embraced the podcast as an important educational and networking tool to not only grow themselves but their businesses.</em></strong></p>
<p><strong><em>The ability to listen to concepts, insights, trends and differing views stretches our &#8216;think&#8217; and serves the reality that there are many ways to grow and prosper. Thanks for continuing to listen to the stories; the context of the aftermarket.  Carm</em></strong></p>
<p><strong>PS: Thanks to the sponsors of the podcast that also helped make this an enduring and significant educational tool.</strong></p>
<p><strong>The milestone panel:</strong></p>
<p><strong>Dwayne Myers </strong>is a partner in Dynamic Automotive in the greater Maryland area. Dwayne invests time in the industry with the Auto Care Association and serves on the education committee with CCPN (Car Care Professional Network). Dwayne was recently honored as one of only 17 outstanding individuals that qualified for the prestigious 2017 World Class Technician Award presented by The Auto Care Association and ASE. He is very passionate about hiring and sustaining a strong and engaged team. Listen to Dwayne’s previous episodes <a href="https://remarkableresults.biz/?s=%22Dwayne%20Myers%22" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</p>
<p><b>Pete Rudloff</b> is a national automotive instructor/advisor, ASA volunteer leader, <img decoding="async" class="alignright wp-image-24666" src="https://remarkableresults.biz/wp-content/uploads/2019/01/400-th-Episode-Screen-Shot.png" alt="" width="478" height="273" srcset="https://remarkableresults.biz/wp-content/uploads/2019/01/400-th-Episode-Screen-Shot.png 1258w, https://remarkableresults.biz/wp-content/uploads/2019/01/400-th-Episode-Screen-Shot-300x171.png 300w, https://remarkableresults.biz/wp-content/uploads/2019/01/400-th-Episode-Screen-Shot-768x439.png 768w, https://remarkableresults.biz/wp-content/uploads/2019/01/400-th-Episode-Screen-Shot-610x349.png 610w" sizes="(max-width: 478px) 100vw, 478px" />nationally published technical writer and owner of both Pete’s Garage, Inc. and Blue Collar Technologies, Inc. in Newark, DE. Pete has a passion for raising the bar for the auto trade and a reputation as a friend to the general auto repair shop with many calling themselves Pete’s customer. More than just a guy who fixes cars, Pete is out to change the auto trade and how vehicle owners view auto shops with his new FlexCheck Auto Digital Vehicle Inspection Software. Listen to Pete’s previous episodes <strong><a href="https://remarkableresults.biz/?s=%22Pete+Rudloff%22" target="_blank" rel="noopener noreferrer">HERE</a>.</strong></p>
<p><strong>Maryann Croce</strong> of Croce Transmissions in Norwalk, CT and business adviser at smallbizvantage.com. Maryann and her husband Tony combined her banking career and his automotive technical skills and bought a transmission business 15 years ago. They have 4 bays, 4 techs and one service adviser</p>
<p>As so many in the aftermarket know when husband and wife’s and families, for that matter, run a great business there are a few secrets that make it all work. Maryann talks about two of the secrets to working together; knowing your role and trust. Link to Maryann&#8217;s Previous Episodes <a href="https://remarkableresults.biz/?s=%22maryann+croce%22" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</p>
<p><strong>Kevin Eckler</strong> is a native New Englander who moved to New York State’s Hudson Valley with his parents back in the mid-1980s.  Kevin began his automotive career at the age of 14, pushing a broom in a mom and pop shop in Rhode Island, he attended a trade school, graduating at the top of his class and went right to work as a tech in a prestigious Porsche/Audi dealership in Cape Cod.  Kevin continued his dealership work when he moved to NY and eventually came to work for two brothers who owned Foreign Car Specialists.  When the</p>
<p>owners retired in 1995, Kevin bought the business and the rest is history. Kevin’s previous episodes <a href="https://remarkableresults.biz/?s=%22Kevin+Eckler%22" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</p>
<p><strong>Ryan Clo </strong>is a twenty-year veteran of the Automotive Service industry. He currently owns two specialized Automotive Service businesses located in Cincinnati, OH. Both businesses have systems and processes in place so that his presence is not required on a daily basis. Ryan’s first business, Dubwerx, has a 99% customer satisfaction rate while maintaining profitability and growth.</p>
<p>Ryan currently consults for the Institute of Automotive Business Excellence providing guidance to automotive businesses including on-site evaluations, off-site coaching, business plan development, and one-on-one coaching with owners and staff. He is known as the “Systems and Processes guy.” Ryan teaches several business management classes for the Automotive industry.</p>
<p>Ryan has also involved in the growing startup community in Cincinnati, OH meeting with other entrepreneurs regularly to discuss best practices and the future of business. Ryan volunteers his time serving on the editorial board for an industry magazine and two community non-profits in Cincinnati, OH. Listen to Ryan’s previous episodes <a href="https://remarkableresults.biz/?s=%22Ryan+Clo%22" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</p>
<p><strong>Richard Falco Jr.</strong> is an instructor for Carquest Technical Institute (CTI). <img loading="lazy" decoding="async" class="alignright wp-image-24667" src="https://remarkableresults.biz/wp-content/uploads/2019/01/400th-Milestone-Logo.png" alt="" width="410" height="257" srcset="https://remarkableresults.biz/wp-content/uploads/2019/01/400th-Milestone-Logo.png 611w, https://remarkableresults.biz/wp-content/uploads/2019/01/400th-Milestone-Logo-300x188.png 300w, https://remarkableresults.biz/wp-content/uploads/2019/01/400th-Milestone-Logo-610x382.png 610w" sizes="(max-width: 410px) 100vw, 410px" />He is an ASE Master Technician L1 with over 25 years in the auto repair industry. His technical experience includes Domestic, Asian, and European vehicles both at the dealership level and as a successful shop owner. He has instructed technicians and college students in all aspects of automotive repair and currently takes care of our customers, for CTI, throughout the southeastern U.S. Listen to Rich’s previous episodes <a href="https://remarkableresults.biz/?s=%22Richard+Falco%22" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</p>
<p><b>Tom Lambert</b>, Automotive Manager at Shadetree Automotive. Tom Lambert got his start right at home.  His dad and uncles always had projects going on in the home garage.  During the summer vacation, his dad would have Tom remove engines from the vehicles that were being sent to the local machine shop for rebuilding.</p>
<p>In the past three and a half years, Tom and his dad have made strategic adjustments in the business.  They are now a $2.5 million dollar a year shop with 10% annual growth and profitability. They continue to improve every day.  Tom says he has the best team and a strong culture. In January 2017 Tom bought his dad completely out of the business.</p>
<p>Tom struggled for many years because he had lost his passion for the auto industry.  After receiving all the guidance and coaching over the past few years, he is rejuvenated and has more passion than ever and is currently doing everything he can to pay it forward to other local shop owners. Tom’s previous episodes <a href="https://remarkableresults.biz/?s=%22Tom+Lambert%22" target="_blank" rel="noopener noreferrer"><b>HERE</b></a>.</p>
<p><span style="color: #000000;"><strong>Christopher Peterson</strong></span> owns Northwest Automotive in Kalispell, MT. Here is his story. None of Christopher Petersen’s family members have been (to his knowledge) in the auto industry. His dad was an electrician that specialized in security systems.  Christopher remembers elementary school when the other kids on the block were playing football or basketball, right in front of his house. But not him. He was in the garage, reading his father’s college AC/DC theory book, and doing the tests at the end of each chapter.  He always thought that he would go into design because he loved building things. He even took 4 years of computer-aided drafting in high school.</p>
<p>From there, Christopher bounced around a few types of shops. He wanted to experience many different brands.  He worked in a euro shop for a while and then each of the domestic brands.  Christopher was Master Honda certified (as well as ASE Master, and L1). Honda was the first real home he felt.</p>
<p>A back injury put a serious hamper on being a line tech and he went back to the service advisor world.  But this time he was an SA at a dealer. He hated it. Not only did the bean counters in the corporate structure only see employees as percentages and production numbers, they saw customers the same way. Christopher didn’t feel he could really help people the way he thought they should be helped.</p>
<p>So it was time to find his own way….after 20 years doing it for other companies, Christopher started to do it his way. Link to Christopher&#8217;s Previous Episodes <a href="https://remarkableresults.biz/?s=christopher+petersen" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</p>
<blockquote>
<p><strong>Key Talking Points:</strong></p>
<p><strong>Kevin Eckler</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">He was moved by so many ideas and concepts shared that he was motivated to joining a local high school advisory board, he hired a business coach is redoing his lobby</span></li>
</ul>
<p><strong>Ryan Clo</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">The information age gives us a lot of power. However, if you don’t implement it is just information.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Take the steps necessary, but don’t re-invent the wheel ask for help. Don’t let your ego get in the way.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Find the seminar, the coach the peer to help you. So many willing to help you up your game.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Once you get there you’ll be asked for your help.</span></li>
</ul>
<p><strong>Maryann Croce</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">So many players of the aftermarket are represented in the podcast makes for many different ‘One Things’ to take away.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">It breaks down the silos in our industry by uniting the words into one whole industry perspective.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Being an example of professionalism in the industry is your role.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">It is easy to get stuck and feel overwhelmed. Stop and listen to the stories told and get your self unstuck.</span></li>
</ul>
<p><strong>Dwayne Myers</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Dwayne had a great take-a-way in an episode that changed him when he realized he was a developer of people.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">The network of listeners shares the podcasts and stories as the concepts and strategies are discussed.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Bringing the ideas to your team and get their buying and possibly implementation.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Big take-a-ways from Academy comments from your listener is just as powerful.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Measure yourself against yourself and not other peoples.</span></li>
</ul>
<p><strong>Peter Rudloff</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">If you’ve only learned one thing you are doing it wrong.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Pete learned that his way is OK. He is unconventional and yet is very successful.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">He also knows that his way isn’t the only way. He learned about how many other people do it.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">The podcast has shown Peter that the industry is OK. We are a good and honorable trade. He is proud that he is an auto mechanic.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Our trade is valuable to the country.</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Listeners can see alternative futures by listening to others and their glimpse of their visions.</span></li>
</ul>
<p><strong>Richard Falco</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">You can see career pathways through the different interviews.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Jorge Menchu’s episode 241 was a huge ‘thing’ for him on the concept of how to learn and fill in the blanks.   Listen to Jorge’s episode <a href="https://remarkableresults.biz/e241/" target="_blank" rel="noopener noreferrer"><strong><span style="color: #3366ff;">HERE</span></strong></a>.</span></li>
</ul>
<p><strong>Christopher Peterson</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">See’s the podcast as facilitating different methods of learning.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">He shifted his view in not seeing other shops as competition.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">An episode with Steve Miller and his book ‘Uncopyable’.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">What separates your shop from others.</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Learn to ask questions. </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Keep the list in the whiteboard and stick them up.</span></li>
</ul>
<p><strong>Tom Lambert</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">We don’t have a shortage of hard-working people in our industry.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">We are so busy working hard that they do not have time to stop and try something new.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You don’t know what you don’t know.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Invest in learning via, the RRR podcast, classes, which business coach, etc.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Tom found it cathartic to be on the show.</span></li>
</ul>
<p><strong>Overall</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Many in the industry are willing to help.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Everyone&#8217;s goal is to help all ships rise. Pay it forward.</span></li>
</ul>
</blockquote>
<p><strong>Resources:</strong></p>
<ul>
<li>Thanks to <span style="color: #000000;"><strong>Kevin Eckler, Pete Rudloff, Ryan Clo, Rich Falco, Tom Lambert, Maryann Croce, Dwayne Myers, </strong>and<strong> Christopher Peterson</strong></span> for their contribution to the aftermarket&#8217;s premier podcast.</li>
<li><span style="color: #000000;">Link to the &#8216;<strong>BOOKS</strong>&#8216; page highlighting all books discussed in the podcast library <span style="color: #0000ff;"><a style="color: #0000ff;" href="https://remarkableresults.biz/books/" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</span> Leaders are readers.</span></li>
<li>Leave me an honest review on <strong><a href="https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4" target="_blank" rel="noopener noreferrer">iTunes</a></strong>. Your ratings and reviews really help and I read each one of them.</li>
</ul>
<p>&nbsp;</p>
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<p>&nbsp;</p>
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<p>&nbsp;</p>
<p>This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion <img loading="lazy" decoding="async" class="alignright wp-image-24475" src="https://remarkableresults.biz/wp-content/uploads/2019/01/AAPEX_logo_CMYK_with_tagline-1440x621.jpg" alt="" width="227" height="98" srcset="https://remarkableresults.biz/wp-content/uploads/2019/01/AAPEX_logo_CMYK_with_tagline-1440x621.jpg 1440w, https://remarkableresults.biz/wp-content/uploads/2019/01/AAPEX_logo_CMYK_with_tagline-300x129.jpg 300w, https://remarkableresults.biz/wp-content/uploads/2019/01/AAPEX_logo_CMYK_with_tagline-768x331.jpg 768w, https://remarkableresults.biz/wp-content/uploads/2019/01/AAPEX_logo_CMYK_with_tagline-610x263.jpg 610w" sizes="(max-width: 227px) 100vw, 227px" />global automotive aftermarket industry and has everything you need to stay ahead of the curve. With 2,500 exhibiting companies, you&#8217;ll see the latest products, parts and technologies for your business. The event also offers advanced training for shop owners, technicians, warehouse distributors (WDs) and auto parts retailers, as well as networking opportunities to grow your business. AAPEX 2019 will take place Tuesday, Nov. 5 through Thursday, Nov. 7, at the Sands Expo in Las Vegas. More than 48,000 targeted buyers are expected to attend, and approximately 162,000 automotive aftermarket professionals from 135 countries are projected to be in Las Vegas during AAPEX 2019. For information, visit <span style="color: #3366ff;"><a style="color: #3366ff;" href="http://aapexshow.com."><strong>aapexshow.com</strong></a></span></p>
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			</item>
		<item>
		<title>RR 376: The Undeniable Rise of Digital Vehicle Inspection (DVI)</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e376/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 02 Nov 2018 09:14:54 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?p=23835</guid>

					<description><![CDATA[The Indisputable Rise of Digital Vehicle Inspections (DVI)

The members of this roundtable are Chris Cloutier of Golden Rule Auto Care and Autotext.me,  John Burkhauser of Bolt On Technology, and Pete Rudloff of Pete’s Garage and Flex Check Auto 

The episode talks about the rise of Digital Vehicle Inspection and its importance like a smartphone to everyone. DVI is not yet the norm today but the future will require the service professional to have this tool. Since more customers want to be in control, DVI will increase the transparency with what is going on with their vehicle.  DVI brings the vehicle in the bay to their home or office.

Learn how DVI will shape how business gets done. 
]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/2d2e1b14-da2a-482c-83c0-8bc9d986e3a2"></iframe></div><p><b>Chris Cloutier</b><span style="font-weight: 400;"> is co-owner of Golden Rule Auto Care in Dallas, Texas for the last 5 years and is an expert at software development who understands what customers want in a digital sales process. He came from the software industry developing solutions for companies like Southwest Airlines, and Wyndham Intl. Chris worked for companies that understand the marriage of service and software and have applied it in an effective way.</span></p>
<p><span style="font-weight: 400;">After opening his shop, he founded autoflow.me, a workflow and communication solution, specifically to give his shop a competitive advantage. As he talked to more shop owners he realized there was a need for better technology and has since worked toward helping the industry embrace and move forward with it. Listen to Chris&#8217; previous episodes <strong><a href="https://remarkableresults.biz/?s=%22Chris+Cloutier%22" target="_blank" rel="noopener noreferrer"><span style="color: #000080;">HERE</span></a>.</strong></span></p>
<p><span style="font-weight: 400;"><strong>John Burkhauser</strong> is currently employed at BOLT ON TECHNOLOGY as the Director of Education, a job that allows him to use a lifetime of learning experience day in and day out.  John dreamed of being a meteorologist but found out college wasn’t for him.</span></p>
<p><span style="font-weight: 400;">When his car failed the state inspection, that was the day his career was decided on. John went to Pennco Tech to attend the Auto Gas and Diesel program.  After graduation, John started work in a dealership where he went from a “D” technician to an “A” technician in a few short years. He also added shop foreman to his resume.  During this time, John became certified as an ASE Master Technician and Advanced Level Technician which he still maintains.</span></p>
<p><span style="font-weight: 400;">Crossing to the other side of service, he became a service adviser winning the Ford Silver Medallion award. He then became a Service Manager for a large dealership.</span></p>
<p><span style="font-weight: 400;">John also worked in the independent aftermarket. He then applied to be an instructor at a post-secondary automotive training school where he taught basic electrical and HVAC courses for the better part of ten years.</span></p>
<p><span style="font-weight: 400;">Fortune would change his career path again when John learned about BOLT ON TECHNOLOGY and became part of the team. Listen to John&#8217;s previous episodes <strong><a href="https://remarkableresults.biz/?s=%22John+Burkhauser%22" target="_blank" rel="noopener noreferrer"><span style="color: #000080;">HERE</span></a>.</strong></span></p>
<p><span style="font-weight: 400;"><b>Pete Rudloff</b> is a national automotive instructor/advisor, ASA volunteer leader, nationally published technical writer and owner of both Pete’s Garage, Inc. and Blue Collar Technologies, Inc. in Newark, DE. Pete has a passion for raising the bar for the auto trade and a reputation as a friend to the general auto repair shop with many calling themselves Pete’s customer. More than just a guy who fixes cars, Pete is out to change the auto trade and how vehicle owners view auto shops with his new FlexCheck Auto Digital Vehicle Inspection Software. Listen to Pete&#8217;s previous episodes <strong><a href="https://remarkableresults.biz/?s=%22Pete+Rudloff%22" target="_blank" rel="noopener noreferrer"><span style="color: #000080;">HERE</span></a>.</strong></span></p>
<blockquote>
<p><strong>Key Talking Points:</strong></p>
</blockquote>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">DVI is so important because it will increase the transparency with what is going on with their vehicle.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">More and more people want to be in control.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">DVI allows you to maximize opportunity with each vehicle that comes into the shop.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">DVI is not going away. It is like a smartphone. ‘Everyone has one’</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">DVI penetration is only about 10%, however, it is the norm today.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">There is no excuse not to DVI. It is not going away. Sop ignoring that this is a fad.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">DVI bring the vehicle in the bay to their home or office.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Adoption rate issues:</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Change</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Fear</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Battling priorities (fire drills)</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">DVI is a major change. It has a major impact on the business. You need to be prepared.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Lay your plans and vision to adapt DVI over the next few years. Let your people know.</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Involve your team to improve your engagement. Get your teams feedback and buy-in.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Get them to kick the tires with you.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Time is necessary to get full adoption.</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Leadership/Management must take a strong lead in the implementation of DVI and stay engaged with the team not only during integration but into full adoption and as a system.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">DVI’s are comprehensive and have so many features. You must be a perpetual student to be sure your DVI systems features are being considered for your company.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Look for a DVI company where you find a fit for your culture.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You need a lot of force and momentum to get through implementing DVI</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">If you adopt early you gain a competitive advantage.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Consumers will demand this in the future and force you to have DVI. Become the leader in your market.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You will have pain in the implementation but fight through it.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">DVI is the single biggest thing you can do for your bottom line.    </span></li>
</ul>
<p><strong>Resources Mentioned:</strong></p>
<ul>
<li>Thanks to<strong> <span style="font-weight: 400;">Chris Cloutier, John Burkhauser, and Pete Rudloff</span></strong> for their contribution to the aftermarket&#8217;s premier podcast.</li>
<li><span style="color: #000000;">Link to the &#8216;BOOKS&#8217; page highlighting all books discussed in the podcast library <span style="color: #0000ff;"><a style="color: #0000ff;" href="https://remarkableresults.biz/books/" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</span> Leaders are readers.</span></li>
<li>Leave me an honest review on <a href="https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4" target="_blank" rel="noopener noreferrer">iTunes</a>. Your ratings and reviews really help and I read each one of them.</li>
</ul>
<p><img loading="lazy" decoding="async" class="wp-image-23629 aligncenter" src="https://remarkableresults.biz/wp-content/uploads/2018/10/Listen-To-Learn-TRANS.png" alt="" width="857" height="90" srcset="https://remarkableresults.biz/wp-content/uploads/2018/10/Listen-To-Learn-TRANS.png 1000w, https://remarkableresults.biz/wp-content/uploads/2018/10/Listen-To-Learn-TRANS-300x32.png 300w, https://remarkableresults.biz/wp-content/uploads/2018/10/Listen-To-Learn-TRANS-768x81.png 768w, https://remarkableresults.biz/wp-content/uploads/2018/10/Listen-To-Learn-TRANS-610x64.png 610w" sizes="(max-width: 857px) 100vw, 857px" /></p>
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<p><strong>Be socially involved and in touch with the show:<br />
</strong><a href="http://on.fb.me/1OKap9H" target="_blank" rel="nofollow noopener noreferrer">Facebook</a>   <a href="http://bit.ly/1Qn68fO" target="_blank" rel="nofollow noopener noreferrer">Twitter</a>   <a href="http://bit.ly/1SVqRvh" target="_blank" rel="nofollow noopener noreferrer">Linked In</a>   <a href="mailto:carm@remarkableresults.biz" target="_blank" rel="nofollow noopener noreferrer">Email</a>    <a href="https://remarkableresults.biz/events" target="_blank" rel="noopener noreferrer">Events</a>    <a href="https://remarkableresults.biz/speaking" target="_blank" rel="noopener noreferrer">Speaking</a></p>
<p>&nbsp;</p>
<p>This episode is brought to you by Federal-Mogul<img loading="lazy" decoding="async" class="alignright" src="https://remarkableresults.biz/wp-content/uploads/2016/06/Episode-Logo-Sponsored-By-v1-300x93.png" width="300" height="93" />Motorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at <a href="http://fmmotorparts.com/" target="_blank" rel="nofollow noopener noreferrer">fmmotorparts.com</a>  and <a href="http://fmgaragegurus.com/" target="_blank" rel="nofollow noopener noreferrer">fmgaragegurus.com</a></p>
<p>&nbsp;</p>
]]></content:encoded>
					
		
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		<title>RR 300: 300th Retrospective: Interview with Host Carm Capriotto</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e300/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 09 Feb 2018 09:30:47 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?p=12727</guid>

					<description><![CDATA[The 300th Episode Retrospective

For the first-time podcast host, Carm Capriotto is in the interviewee seat. Seven aftermarket professionals ask Carm questions that discover the attributes and purpose of the aftermarket’s premier podcast. He shares some very personal stories and chronicles some behind the scene moments. 

You’ll learn about what makes Carm tick, how it all started and what his thoughts are for the future. He is so proud of the audio library made up of the voices of the aftermarket. The guests who trusted Carm to get their story told so that all ships rise, is the pure foundation of the value of the podcast to the industry.]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/960790b4-5dd6-44a5-a3b2-9e6ecaad92ff"></iframe></div><p><strong>The 300<sup>th</sup> Episode Retrospective. For the first-time, podcast host Carm Capriotto is in the interviewee seat.</strong></p>
<p>Friend,</p>
<p>I&#8217;m so proud of the 300th episode milestone. So I was looking to do something different regarding a retrospective. I did it for the 100th and 200th, so the 300th was going to be the same. Not so according to some of the podcast alumni. (I call all the guests who have paid it forward with their story, alumni.)</p>
<p>So when I assembled seven &#8216;alumni&#8217; to share their memory, they ganged up and strongly suggested (a nice way to say it) that they interview me.</p>
<p>I&#8217;m in a role reversal. Never been interviewed, at length, before.</p>
<p>Here you have it, the longest episode I ever produced with <img loading="lazy" decoding="async" class="alignright wp-image-12729" src="https://remarkableresults.biz/wp-content/uploads/2018/02/300th-v1.jpg" alt="" width="343" height="194" srcset="https://remarkableresults.biz/wp-content/uploads/2018/02/300th-v1.jpg 1261w, https://remarkableresults.biz/wp-content/uploads/2018/02/300th-v1-300x170.jpg 300w, https://remarkableresults.biz/wp-content/uploads/2018/02/300th-v1-768x435.jpg 768w, https://remarkableresults.biz/wp-content/uploads/2018/02/300th-v1-610x346.jpg 610w" sizes="(max-width: 343px) 100vw, 343px" />questions that uncover the attributes and purpose of the aftermarket’s premier podcast. I share some very personal stories and chronicle some behind the scene moments.</p>
<p>You’ll learn how it all started and my thoughts for the future. I also explain where I get my energy, the fuel, for the engine that creates such powerful content for all automotive aftermarketers.</p>
<p>I&#8217;m is so proud of the audio library made up of the voices of the aftermarket. The guests who trusted me to get their story told so that all ships rise; which is the pure value of the podcast to the industry.</p>
<p><img loading="lazy" decoding="async" class="alignright wp-image-12734" src="https://remarkableresults.biz/wp-content/uploads/2018/02/300th-v2.jpg" alt="" width="345" height="193" srcset="https://remarkableresults.biz/wp-content/uploads/2018/02/300th-v2.jpg 1268w, https://remarkableresults.biz/wp-content/uploads/2018/02/300th-v2-300x168.jpg 300w, https://remarkableresults.biz/wp-content/uploads/2018/02/300th-v2-768x430.jpg 768w, https://remarkableresults.biz/wp-content/uploads/2018/02/300th-v2-610x342.jpg 610w" sizes="(max-width: 345px) 100vw, 345px" /></p>
<p>If you are a fan, a listener of the Remarkable Results Radio Podcast, the best anniversary gift would be to share the podcast with a fellow aftermarket professional and let it work its magic on them.</p>
<p><img loading="lazy" decoding="async" class=" wp-image-3271 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2015/06/Carm-Signature-3-TRANSP.png" alt="" width="222" height="108" srcset="https://remarkableresults.biz/wp-content/uploads/2015/06/Carm-Signature-3-TRANSP.png 625w, https://remarkableresults.biz/wp-content/uploads/2015/06/Carm-Signature-3-TRANSP-300x145.png 300w, https://remarkableresults.biz/wp-content/uploads/2015/06/Carm-Signature-3-TRANSP-610x296.png 610w" sizes="(max-width: 222px) 100vw, 222px" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<hr />
<p><strong>My sincere thanks go out to these seven podcast alumni that brought their original questions to the interview.  I hope I did my part and gave great answers. Please let me know what you think. CC</strong></p>
<p>&nbsp;</p>
<p><strong>Kim Auernheimer</strong> from CS Aut0motive in Brentwood, TN. Kim&#8217;s previous episodes <a href="https://remarkableresults.biz/?s=auernheimer" target="_blank" rel="noopener noreferrer"><span style="color: #3366ff;">HERE</span></a>.</p>
<p><strong>Judy Zimmerman</strong> Walter from Zimmerman&#8217;s Automotive from Mechanicsburg, Pa.  Judy&#8217;s previous episodes <a href="https://remarkableresults.biz/?s=%22judy+walter%22" target="_blank" rel="noopener noreferrer"><span style="color: #3366ff;">HERE</span></a>.</p>
<p><strong>Greg Buckley</strong> from Buckley&#8217;s Personalized Driver Care, Wilmington, DE. Greg&#8217;s previous episodes <a href="https://remarkableresults.biz/?s=%22Greg+Buckley%22" target="_blank" rel="noopener noreferrer"><span style="color: #3366ff;">HERE</span></a>.</p>
<p><strong>Bill Nalu</strong> from Interstate Auto Care, Madison Heights, MI. Bill&#8217;s previous episodes <a href="https://remarkableresults.biz/?s=%22Bill+Nalu%22" target="_blank" rel="noopener noreferrer"><span style="color: #3366ff;">HERE</span></a>.</p>
<p><strong>Dwayne Myers</strong> from Dynamic Automotive, Frederick, MD. Dwayne&#8217;s previous episodes <a href="https://remarkableresults.biz/?s=%22Dwayne+Myers%22" target="_blank" rel="noopener noreferrer"><span style="color: #3366ff;">HERE</span></a>.</p>
<p><strong>Pete Rudloff</strong> from Pete&#8217;s Garage in Newark, DE. Pete&#8217;s previous episodes <a href="https://remarkableresults.biz/?s=%22Rudloff%22" target="_blank" rel="noopener noreferrer"><span style="color: #3366ff;">HERE</span></a>.</p>
<p><strong>Matt Fanslow</strong> from Riverside Automotive, Red Wing, MN. Matt&#8217;s previous episodes <a href="https://remarkableresults.biz/?s=%22matt+fanslow%22" target="_blank" rel="noopener noreferrer"><span style="color: #3366ff;">HERE</span></a>.</p>
<hr />
<blockquote>
<p>I want to thank you for giving this episode your attention. You’ve made it to the end of a long listen. Was it entertaining? Did you learn something you didn’t know before? Do you feel a stronger kinship to our cause and purpose? Don’t hesitate to reach out and let me know your feelings on the 300<sup>th</sup> and for that matter any and all episodes we produce for you. Email me at <a href="mailto:carm@remarkableresults.biz">carm@remarkableresults.biz</a> and also share the love on social media.</p>
</blockquote>
<p><strong>Episodes mentioned in the interview:</strong></p>
<p><a href="https://remarkableresults.biz/e172/" target="_blank" rel="noopener noreferrer"><span style="color: #3366ff;">Link</span> </a>to Giuliano  Zuccato Mustang Man Episode (172)  [This episode was a finalist in Motor Press Guild Podcast of the Year]</p>
<p><a href="https://remarkableresults.biz/e243/" target="_blank" rel="noopener noreferrer"><span style="color: #3366ff;">Link</span> </a>To Giuliano Zuccatto CrossFire Episode (243)</p>
<p><a href="https://remarkableresults.biz/e270/" target="_blank" rel="noopener noreferrer"><span style="color: #3366ff;">Link</span> </a>to Leon Anderson Episode (270)</p>
<p><a href="https://remarkableresults.biz/e192/" target="_blank" rel="noopener noreferrer"><span style="color: #3366ff;">Link</span> </a>to Eric Ziegler Episode (192)</p>
<p><a href="https://remarkableresults.biz/e100/" target="_blank" rel="noopener noreferrer"><span style="color: #3366ff;">Link to the 100th</span></a></p>
<p><a href="https://remarkableresults.biz/e200/" target="_blank" rel="noopener noreferrer"><span style="color: #3366ff;">Link to the 200th</span></a></p>
<p><strong>Be socially involved and in touch with the show:<br />
</strong><span style="color: #0000ff;"><a style="color: #0000ff;" href="http://on.fb.me/1OKap9H" target="_blank" rel="nofollow noopener noreferrer">Facebook</a>   <a style="color: #0000ff;" href="http://bit.ly/1Qn68fO" target="_blank" rel="nofollow noopener noreferrer">Twitter</a>   <a style="color: #0000ff;" href="http://bit.ly/1SVqRvh" target="_blank" rel="nofollow noopener noreferrer">Linked In</a>   <a style="color: #0000ff;" href="mailto:carm@remarkableresults.biz" target="_blank" rel="nofollow noopener noreferrer">Email</a>    <a style="color: #0000ff;" href="https://remarkableresults.biz/events" target="_blank" rel="noopener noreferrer">Events</a>    <a style="color: #0000ff;" href="https://remarkableresults.biz/speaking" target="_blank" rel="noopener noreferrer">Speaking</a></span></p>
<p><a href="http://http://eepurl.com/bhqME9" target="_blank" rel="noopener noreferrer"><img loading="lazy" decoding="async" class="alignright wp-image-7345 size-full" src="https://remarkableresults.biz/wp-content/uploads/2017/06/Subscribe-to-the-INSIDER-Newsletter-5.png" alt="" width="900" height="75" /></a></p>
<p>&nbsp;</p>
<p>This episode is brought to you by Federal-Mogul<img loading="lazy" decoding="async" class="alignright" src="https://remarkableresults.biz/wp-content/uploads/2016/06/Episode-Logo-Sponsored-By-v1-300x93.png" width="300" height="93" />Motorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at <a href="http://fmmotorparts.com/" target="_blank" rel="nofollow noopener noreferrer">fmmotorparts.com</a>  and <a href="http://fmgaragegurus.com/" target="_blank" rel="nofollow noopener noreferrer">fmgaragegurus.com</a></p>
<hr />
<p>Download the Remarkable Results Radio listening APP for your smart device:</p>
<p><a href="http://bit.ly/2vm0Te7" target="_blank" rel="noopener noreferrer"><img loading="lazy" decoding="async" class="alignleft wp-image-6818 size-full" src="https://remarkableresults.biz/wp-content/uploads/2017/03/Free-APP-for-Android.png" alt="" width="200" height="95" /></a><a href="https://itunes.apple.com/app/id1188757689" target="_blank" rel="noopener noreferrer"><img loading="lazy" decoding="async" class="alignleft wp-image-6819 size-full" src="https://remarkableresults.biz/wp-content/uploads/2017/03/Free-APP-for-Apple.png" alt="" width="200" height="95" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
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		<title>THA 051: First Moves When Opening a New Shop</title>
		<link>https://remarkableresults.biz/town-hall-academy/a051/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Wed, 24 Jan 2018 09:13:53 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?p=12604</guid>

					<description><![CDATA[Find A Blue Print Outlined For Finding Success If You Are Going To Open An Automotive Aftermarket Service Repair Shop.

There is some secret Sause shared here including a few preferred methods on how to start, setting up your spending plan, how important location is and the need to know the demographics of that local community. Is the income level such that money can be spent on vehicle service and maintenance?

We talk financial, (knowing your numbers) debt, cash flow. All very important parts of a CEO’s responsibility. May great technicians, who are unemployable, strive to start their own business because they want to do things their way. Most find out it is not an easy task. There are responsibilities beyond financial and cash flow like, marketing, the tax man, HR laws and that is just the tip of the iceberg.

This panel does a great job of explaining the challenges you’ll need to deal with, so you can find your successes sooner rather than later. It is a slow process, but success shouldn’t take years to achieve.
]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/6877a014-0b75-477b-8b56-ba747d90da33"></iframe></div><p><img loading="lazy" decoding="async" class="size-full wp-image-5377 aligncenter" src="https://remarkableresults.biz/wp-content/uploads/2016/06/Watch-Video-Listen-Audio-Graphic-2.png" alt="" width="595" height="90" srcset="https://remarkableresults.biz/wp-content/uploads/2016/06/Watch-Video-Listen-Audio-Graphic-2.png 595w, https://remarkableresults.biz/wp-content/uploads/2016/06/Watch-Video-Listen-Audio-Graphic-2-300x45.png 300w" sizes="(max-width: 595px) 100vw, 595px" /></p>
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<h4> <span data-mce-type="bookmark" style="width: 0px;overflow: hidden;line-height: 0" class="mce_SELRES_start">﻿</span></h4>
<p><span style="font-family: 'Days One';font-size: 18px;color: #993300">Your Learning Curve Never Sounded So Good!</span></p>
<h4 class="fl-heading"><span class="fl-heading-text">Helping automotive aftermarket professionals improve; one lesson at a time.</span></h4>
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<h4 class="fl-heading"><span class="fl-heading-text">Learn from your industry peers in a round-t<img loading="lazy" decoding="async" class="alignright wp-image-7272" src="https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2.png" alt="" width="189" height="189" srcset="https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2.png 1400w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-150x150.png 150w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-300x300.png 300w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-768x768.png 768w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-610x610.png 610w" sizes="(max-width: 189px) 100vw, 189px" />able forum. Get new ideas, perspectives, trends, insights, best practices and expertise from aftermarket professionals.</span></h4>
</div>
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<h3 class="fl-heading"><span class="fl-heading-text">Watch like a DOCUMENTARY &#8230; Learn like a SEMINAR.</span></h3>
<p><strong>The Academy Panel:</strong></p>
<ul>
<li><strong>Pete Rudloff</strong> is a national automotive instructor/advisor, nationally published technical writer and owner of Pete’s Garage Inc. in Newark, DE. Pete has a passion for training and created the Delaware training Group to bring technicians together in an environment that fosters learning. Pete’s Garage has a reputation as a friend to the general auto repair shops with local shops calling themselves customers. Pete’s Garage is known for fixing difficult to fix cars and has grown more into a diagnostic destination than a maintenance shop.  Pete&#8217;s previous episodes <a href="https://remarkableresults.biz/?s=%22pete+rudloff%22" target="_blank" rel="noopener"><strong><span style="color: #0000ff">HERE</span></strong></a>.</li>
<li><strong>Bambi Crozier</strong>, wife and co-owner with Neil Crozier, of Car Clinic in Lowell, AR (Northwest Arkansas), has a passion for the hardworking shop owner. Her vision to Change the Face of Automotive Care motivates and inspires every aspect of her daily operation. She entered the industry in 2012 as an entrepreneur shortly after moving back to Arkansas. She spent more than 11 years at AT&amp;T in client relation roles and has a talent for looking at her business and the auto industry through the lens of a client. She moderates an online Facebook group called “Auto Shop Owners Group&#8221;. Bambi&#8217;s previous episodes <a href="https://remarkableresults.biz/?s=%22bambi+crozier%22" target="_blank" rel="noopener"><strong><span style="color: #0000ff">HERE</span></strong></a>.</li>
<li><strong>Tom Ham</strong>, with the help of his wife Deb, is the creator and owner of <a href="http://www.automotivemanagementnetwork.com/">Automotive Management Network </a>an 12,000 plus member website dedicated to the exchange of vehicle service management information. Tom got his start in the auto service industry pumping gas in the late 60’s. Tom and his wife operate Auto Centric, an import specialty shop in Grand Rapids. Tom and Deb have five children including two sons and a daughter who served in the Iraq War as U.S. Marines.  He writes extensively on industry topics.  Tom’s previous episodes <span style="color: #0000ff"><strong><a style="color: #0000ff" href="https://remarkableresults.biz/?s=%27tom+ham%27" target="_blank" rel="noopener">HERE</a>.</strong></span></li>
<li><strong>Rick White</strong> has been working in the automotive, software &amp; coaching industries for greater than thirty years and is currently an AMI-approved training instructor.  He owned and managed several successful automotive repair shops.  Currently, Rick is President and Lead Coach for 180BIZ, an auto repair shop training and business coaching company proudly serving the independent auto and truck repair owner since 2006.Rick has been acknowledged as an industry expert and has been featured in many automotive trade publications. Rick has been training and speaking at industry events across the country including AAPEX, Vision and for AASP PA just to name a few. Find all of Ricks contributions to the podcast <span style="color: #0000ff"><strong><a style="color: #0000ff" href="https://remarkableresults.biz/?s=%27rick+white%27" target="_blank" rel="noopener">HERE</a>.</strong></span></li>
</ul>
</div>
<p><strong>Talking Points:</strong></p>
<ul>
<li>You need to know your why. (Must read. Start with Why. Simon Sinek)  (SP)
<ul>
<li>Are you unemployable?</li>
<li>Do you have a written plan, written goals, and a vision that explains why you are doing this?</li>
<li>The best mechanic in town does not necessarily make a great business owner.</li>
</ul>
</li>
<li>A great way to start is to buy an existing shop.</li>
<li>To run a successful business, it is like having a second family. (Rick White)</li>
<li>Rick White: To be successful you need to be hungry, have the energy and be resourceful.</li>
<li>What does success look like to you? It is individual. Many do not know what success means to them. Which is why defining what success looks like to you is important.</li>
<li>Location, Location, Location is important. Very important.</li>
<li>Tom Ham: You are better off on in a two-bay location in the center of town than a five-bay location at the outskirts of the town.
<ul>
<li>Demographics are also very important. What is the income of your marketplace?</li>
<li>Find a document on the AMN to help you score a location. <a href="https://remarkableresults.biz/download/12614/" target="_blank" rel="noopener"><strong><span style="color: #3366ff">Download it here.</span></strong></a></li>
</ul>
</li>
<li>Financial: (much of this is tough for new business people to know and understand)
<ul>
<li>Rule #1. You never have enough money. Invest carefully where there is always an ROI (Return On Investment)</li>
<li>Make money. Need to make money to sustain.</li>
<li>If you wait for marketing and work to come in you&#8217;ll need money in the bank to sustain startup months of zero or negative profits.</li>
<li>You need a spending plan. (Just like a budget)
<ul>
<li>You can adjust but need to have a plan and your odds of being successful go way up.</li>
<li>List your intake, list your outflow. Subtract them. There is your profit.</li>
</ul>
</li>
<li>You need a debt retirement plan to be sure you have a plan to pay off the money you owe. Debt kills.</li>
<li>Profit and Loss statement. (P &amp; L)
<ul>
<li>You need to know what is coming in and what is gowning out.</li>
</ul>
</li>
<li>Cash Flow is as important as a P &amp; L.
<ul>
<li>This shows where your money is tied up and how it flows into and out of the busienss.</li>
</ul>
</li>
</ul>
</li>
<li>Mentor(s)
<ul>
<li>You need a mentor. You may need even two.</li>
<li>Many in the industry are willing to help.</li>
<li>Understand what a mentor does.</li>
<li>It will help you see what is around the next corner.</li>
<li>You need to take their experiences and blend them into your vision and talents.</li>
<li>Be careful on your choice.
<ul>
<li>No everyone who wants to help will bring you what you want.</li>
<li>They must have the right mindset, positive thinking and they have what you need so you can model what they are doing so you can get there quickly.</li>
<li>If your Why’s align that is a good sign you may have found the right mentor.</li>
</ul>
</li>
<li>A good mentor shares their experience and helps you relate to your relationship and you decide.</li>
</ul>
<ul>
<li>You’ve got to be able to have fun at work.
<ul>
<li>You must create the right attitude and business culture to sustain a great place to work. Be excited.</li>
</ul>
</li>
</ul>
</li>
<li>Business coaches and consultants can help in a very big way.</li>
<li>A peer group, in person, and on social media can help.
<ul>
<li>The in-person peer group brings eye-to-eye value.</li>
</ul>
</li>
<li>Don’t be afraid to ask for help or say you don’t know something.</li>
<li>Independent shop owners are not each other’s competition. It is out there but not independents.
<ul>
<li>The competition is the customer.</li>
<li>How good we depend on how we hold a relationship and can solve their problems.</li>
</ul>
</li>
<li>Finding customers is not a shotgun approach. Spraying for customers will not help you focus.</li>
<li>You’ll need to have a marketing budget. You could spend 3 – 5 % of sales but not immediately. But retaining and growing customers is a hard cost.
<ul>
<li>Rick White takes 8 -10% of sales and subtracts rent as a shops advertising budget.</li>
</ul>
</li>
</ul>
<ul>
<li>Join community groups. Get involved in your community as the expert is vehicle safety. You are in the transportation business.
<ul>
<li>Car groups.</li>
<li>Rotary type groups.</li>
<li>People need to get to know you.</li>
<li>Speak about car care at schools or the chamber.</li>
</ul>
</li>
<li>If you bought an existing shop you’ll need to promote to the existing customers.  Be prepared that you may lose some based on the change of ownership but some may be the wrong type of client.</li>
<li>Work hard on getting referrals from your customers.</li>
</ul>
<ul>
<li>Rich White: The business owner has four primary responsibilities to his business
<ul>
<li>Create and protect your brand. How does it feel to do business with you? Consistent.</li>
<li>Generate awareness of your business. People need to know about you.</li>
<li>Grow your staff. It is core to your success.</li>
<li>Set the pace of the business. The CEO responsibilities.</li>
</ul>
</li>
<li>Continuing education is an important discipline to running your business
<ul>
<li>Technical training.</li>
<li>Service training.</li>
<li>CEO training.</li>
<li>Know your key numbers. Stay in the range of industry averages.</li>
<li>You cannot rely on your current education level or training level. You must be a perpetual student.</li>
<li>Learn from your mistakes. Try not to repeat them.</li>
</ul>
</li>
</ul>
<ul>
<li>Never model your business after the boss you previously had unless they are a superstar operator and leader.</li>
<li>You can never undercut the competition as a strategy to start or grow your business.</li>
<li>Know your daily breakeven number. Break even is where profits are equal to cost.
<ul>
<li>Take all your monthly expenses plus a cushion and divide by your gross profit. That number is your break even for the month. Take that number and divide it by the number of days you are open. You can even divide it by the hours you are open to realize the sales you need to do, just to break even.</li>
</ul>
</li>
<li>You will hit the wall.
<ul>
<li>It happens to everyone.</li>
<li>Expect it. It will happen. You must be prepared for the wall so it doesn’t break you.</li>
<li>The Last Lecture: Randy Pausch 18,905,787 views.<span style="color: #3366ff"> <a style="color: #3366ff" href="https://youtu.be/ji5_MqicxSo">https://youtu.be/ji5_MqicxSo</a></span></li>
</ul>
</li>
<li>You must network. It is not about the meeting but the people you meet during the breaks.</li>
<li>The management software is the hub of your business where all other spokes are connected to.
<ul>
<li><a href="https://www.automotivemanagementnetwork.com/" target="_blank" rel="noopener"><strong><span style="color: #3366ff">AMN</span> </strong></a>is in the middle of an SMS (Shop Management System)</li>
</ul>
</li>
<li>Rick White: 3 D Planning:
<ul>
<li>Plan for the dest.ination.</li>
<li>Plan for detours</li>
<li>Plan for disasters.</li>
</ul>
</li>
</ul>
<div>
<p><a href="http://eepurl.com/bhqME9" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-7345 aligncenter" src="https://remarkableresults.biz/wp-content/uploads/2017/06/Subscribe-to-the-INSIDER-Newsletter-5.png" alt="" width="900" height="75" /></a></p>
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<p><strong>Be socially involved and in touch with the show:<br />
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<p>This episode is brought to you by Jasper Engines &amp; Transmissions. When a car’s engine or transmission fails, it’s<img loading="lazy" decoding="async" class="alignright wp-image-8962 size-medium" src="https://remarkableresults.biz/wp-content/uploads/2017/07/Jasper-Logo-Transparent-300x104.png" alt="" width="300" height="104" srcset="https://remarkableresults.biz/wp-content/uploads/2017/07/Jasper-Logo-Transparent-300x104.png 300w, https://remarkableresults.biz/wp-content/uploads/2017/07/Jasper-Logo-Transparent-768x267.png 768w, https://remarkableresults.biz/wp-content/uploads/2017/07/Jasper-Logo-Transparent-610x212.png 610w, https://remarkableresults.biz/wp-content/uploads/2017/07/Jasper-Logo-Transparent.png 910w" sizes="(max-width: 300px) 100vw, 300px" /> not the end of the road. A remanufactured drivetrain product from Jasper Engines &amp; Transmissions will give your car a new lease on life. JASPER has over 2000 Associates, three manufacturing facilities, two distribution centers and 45 branch offices across the country. They’re all working to produce, transport and deliver the perfect product. That’s what they do best&#8230; keep customers happy. Visit <a href="http://jasperengines.com" target="_blank" rel="noopener">jasperengines.com</a></p>
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		<title>THA 036: Ten Reasons For Buying Technician Tools</title>
		<link>https://remarkableresults.biz/town-hall-academy/a036/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Mon, 09 Oct 2017 23:24:31 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?p=9661</guid>

					<description><![CDATA[Is Tradition Preventing Shop Owners From Buying Technician Tools? FACT: Shop Owners Are Already Paying For Their Employee Tools, And At A Super Inflated Premium With A Ton Of Interest To Boot.

This Academy panel feels that making employees supply tools is an outdated tradition, based on poor understanding of economics and is commonplace for all the wrong reasons.

We cover a lot of ground including the debt load carried by technicians, tool truck time, improved retention and loyalty. We talk side work, and how to approach starting this new strategy. The panel agrees it takes more than just money to retain top talent.

When the shop provides all the specialty tools you need to have them cataloged so everyone knows where they are located to prevent wasted time finding them. In the end, what is in the best interest for your shop will guide how you tackle this.


]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/10ed5e1b-959a-4531-9427-738cbe2ec26e"></iframe></div><p><img loading="lazy" decoding="async" class="size-full wp-image-5377 aligncenter" src="https://remarkableresults.biz/wp-content/uploads/2016/06/Watch-Video-Listen-Audio-Graphic-2.png" alt="" width="595" height="90" srcset="https://remarkableresults.biz/wp-content/uploads/2016/06/Watch-Video-Listen-Audio-Graphic-2.png 595w, https://remarkableresults.biz/wp-content/uploads/2016/06/Watch-Video-Listen-Audio-Graphic-2-300x45.png 300w" sizes="(max-width: 595px) 100vw, 595px" /></p>
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<h4 class="fl-heading"><span class="fl-heading-text">Learn from your industry peers in a round-t<img loading="lazy" decoding="async" class="alignright wp-image-7272" src="https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2.png" alt="" width="189" height="189" srcset="https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2.png 1400w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-150x150.png 150w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-300x300.png 300w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-768x768.png 768w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-610x610.png 610w" sizes="(max-width: 189px) 100vw, 189px" />able forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals.</span></h4>
</div>
</div>
<div class="fl-module-content fl-node-content">
<h3 class="fl-heading"><span class="fl-heading-text">Watch like a DOCUMENTARY &#8230; Learn like a SEMINAR.</span></h3>
<ul>
<li><strong>Pete Rudloff</strong> is a national automotive instructor/advisor, nationally published technical writer and owner of Pete’s Garage Inc. in Newark, DE. Pete has a passion for training and created the Delaware training Group to bring technicians together in an environment that fosters learning. Pete’s Garage has a reputation as friend to the general auto repair shops with local shops calling themselves customers. Pete’s Garage is known for fixing difficult to fix cars and has grown more into a diagnostic destination than a maintenance shop.  Pete had been featured in episode <a href="https://remarkableresults.biz/e123/">123</a>, <a href="https://remarkableresults.biz/e226/">226</a> and Academy <a href="https://remarkableresults.biz/a018/">018.</a></li>
</ul>
<ul>
<li><strong>John Bridgwater </strong>and his wife own Wright’s Automotive Service in San Leandro, CA. John started to earn his ASE certifications early on and began networking with other technicians and shop owners. John was honored among eleven others as an Auto Care/ASE World Technician in 2015. In order to be considered for this award, you must hold at least 22 ASE certifications. John currently has 49 certifications and he is working on the 50th.John Bridgwater has a very interesting story on his rise to shop ownership. He started in 1987 and became a shop owner in January 2015. John actually was recruited by a shop in the bay area that he and his wife eventually purchased. He waited a long time for the right opportunity. Listen to John’s episode <a href="https://remarkableresults.biz/e117/" target="_blank" rel="noopener">117</a> and the <a href="https://remarkableresults.biz/a035/" target="_blank" rel="noopener">Academy #35</a> on Supplier Loyalty- The Service Professional Perspective.</li>
</ul>
<ul>
<li><strong>Matthew Skundrich</strong> Started working at a shop 11 years ago to help pay his way thru college. After finishing his degree in Biblical Studies, he never left the automotive world. Matthew started Mobile Advanced Diagnostics &amp; Programming 2.5 years ago. As a diagnostician, he often tells people that he is a professional button pusher.</li>
</ul>
</div>
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<h4 class="fl-heading"><span class="fl-heading-text">Helping automotive aftermarket professionals improve; one lesson at a time.</span></h4>
<p><strong>Talking Points:</strong></p>
<ul>
<li>Making employees supply tools is an outdated tradition, based on poor understanding of economics and is commonplace for all the wrong reasons.</li>
<li>FACT: Shop owners are already paying for their employee tools, and at a super inflated premium with a ton of interest to boot.</li>
<li>Pete does buy his technicians tools.</li>
<li>In California, you are required to pay double the minimum wage if the tech provides his own tools. For John Bridgwater when the minimum goes to $15/hour, $30/hour will be a challenge for a start-up tech.</li>
<li>There is a lot of ideas on how to approach this. A few hybrid ideas discussed.</li>
<li>In Pete’s shop, not everyone has a GM water pump socket or a Honda balancer pulley holder. These are tools that are not needed every day.
<ul>
<li>They have extra sets</li>
<li>For the right tech, he would make an exception. If the fit was right.</li>
</ul>
</li>
<li>John Bridgwater would not have a problem dropping $10,000 in a small box for a tech.</li>
<li>Widens the pool of available candidates; including allowing auto shops to pull talent from other trades as well as drawing young sharp greenhorns into the trade. There are some very intelligent folks in other trades that could be repurposed as auto technicians with very little training. A major factor blocking this talent from flowing into our trade is the investment of tooling to get started.
<ul>
<li>If you work on aircraft, forklifts, big generators you can fix cars.
<ul>
<li>Having tools for your tech expands the overall search spectrum to find special talent.</li>
</ul>
</li>
<li>Other trades are shopping our trade.</li>
<li>The knowledge base for our trade is electronics, fluid dynamics, and engineering.</li>
</ul>
</li>
<li>Tools can lock a tech in until this concept catches on.</li>
<li>When the debt of the tool truck is lifted you get a better team member.</li>
<li>When the shop provides all the specialty tools you need to have them cataloged so everyone knows where they are located to not waste time finding the special tools.
<ul>
<li>Number drawers and shelves and reference a list</li>
</ul>
</li>
<li>Specialty tools is a good way to Segway into providing all tools.
<ul>
<li>Multiple scan tools, a scope, multi-meters are a good start.</li>
</ul>
</li>
<li>Improving shop efficacy, assign each tech a rolling cart with all the basics and then all special tools reside in a master cabinet. Every tech is similarly equipped and no more time wasted on the tool truck</li>
<li>A side-work discussion
<ul>
<li>Can and will devalue the market.</li>
<li>You are devaluing your knowledge or skill to the market.</li>
<li>We may need the money to pay the tool bill and to have cash.</li>
<li>You need to budget and live within your means.</li>
<li>A lot of side work is to help people who cannot afford. Matt Skundrich like to help single moms with their transportation but disagrees with doing side work every moment a tech is at home.</li>
<li>75% of techs in the industry are doing side work.
<ul>
<li>They have the skill and the time to do it.</li>
<li>The buddy network is alive and well to help friends.</li>
<li>Work-life balance is important to families today.</li>
<li>Pete used side work to help create his business. It is tough not to.
<ul>
<li>Being a dad and a husband is now important to him.</li>
<li>As long as your work does not affect my shop.</li>
</ul>
</li>
</ul>
</li>
</ul>
</li>
<li>It takes more than money to retain your team.
<ul>
<li>Tools and equipment.
<ul>
<li>Once the rest of the industry catches up this will not be that big of an attraction.</li>
</ul>
</li>
<li>401K, Health Benefits.</li>
<li>Holidays, Lunches.</li>
</ul>
</li>
<li>Tools must be on a personal budget.
<ul>
<li>The wife needs to be your partner.</li>
<li>Start learning how to pay cash for your tools</li>
</ul>
</li>
<li>What is in the best interest for your shop will guide how you tackle this tactic.</li>
</ul>
</div>
</div>
<p><span style="color: #0000ff"><a href="http://www.autoinc.org/tools-of-tradition/" target="_blank" rel="noopener">Link to Pete Rudloff’s Article in AutoInc Magazine</a></span></p>
<p><a href="http://eepurl.com/bhqME9" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignright size-full wp-image-7345" src="https://remarkableresults.biz/wp-content/uploads/2017/06/Subscribe-to-the-INSIDER-Newsletter-5.png" alt="" width="900" height="75" /></a></p>
</div>
<p><strong>Be socially involved and in touch with the show:<br />
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<hr />
<p>This episode is brought to you by Jasper Engines &amp; Transmissions. When a car’s engine or transmission fails, it’s<img loading="lazy" decoding="async" class="alignright wp-image-8962 size-medium" src="https://remarkableresults.biz/wp-content/uploads/2017/07/Jasper-Logo-Transparent-300x104.png" alt="" width="300" height="104" srcset="https://remarkableresults.biz/wp-content/uploads/2017/07/Jasper-Logo-Transparent-300x104.png 300w, https://remarkableresults.biz/wp-content/uploads/2017/07/Jasper-Logo-Transparent-768x267.png 768w, https://remarkableresults.biz/wp-content/uploads/2017/07/Jasper-Logo-Transparent-610x212.png 610w, https://remarkableresults.biz/wp-content/uploads/2017/07/Jasper-Logo-Transparent.png 910w" sizes="(max-width: 300px) 100vw, 300px" /> not the end of the road. A remanufactured drivetrain product from Jasper Engines &amp; Transmissions will give your car a new lease on life. JASPER has over 2000 Associates, three manufacturing facilities, two distribution centers and 45 branch offices across the country. They’re all working to produce, transport and deliver the perfect product. That’s what they do best&#8230; keep customers happy. Visit <a href="http://jasperengines.com" target="_blank" rel="noopener">jasperengines.com</a></p>
]]></content:encoded>
					
		
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		<title>THA 020: How To Sell 250K Mile Maintenance &#038; Save Your Customers Thousands</title>
		<link>https://remarkableresults.biz/town-hall-academy/a020/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sun, 30 Jul 2017 18:40:40 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?p=9046</guid>

					<description><![CDATA[Customers need to see and understand the data on how they can save enormous money if they kept their car for 12 years.

We keep our largest investment for many years so why not our cars. This panel had a great discussion on the pros of helping your customer extend the life of their vehicles. The numbers are key and when you can show the ROI or savings to your customer they start to understand.

We know the benefits so it is your job to engage and show the customer how you can help extend the life of their vehicle and engage them in a disciplined maintenance program at your shop.]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/24c605b3-4d87-4a69-9a9f-1349490c05d2"></iframe></div><div class="fl-module fl-module-heading fl-node-58d91cabaa695" data-node="58d91cabaa695" data-animation-delay="0.0"><img loading="lazy" decoding="async" class="size-full wp-image-5377 aligncenter" src="https://remarkableresults.biz/wp-content/uploads/2016/06/Watch-Video-Listen-Audio-Graphic-2.png" alt="" width="595" height="90" srcset="https://remarkableresults.biz/wp-content/uploads/2016/06/Watch-Video-Listen-Audio-Graphic-2.png 595w, https://remarkableresults.biz/wp-content/uploads/2016/06/Watch-Video-Listen-Audio-Graphic-2-300x45.png 300w" sizes="(max-width: 595px) 100vw, 595px" /></div>
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<div class="fl-module fl-module-heading fl-node-58d91cabaa695" data-node="58d91cabaa695" data-animation-delay="0.0">
<div class="fl-module-content fl-node-content">
<h4 class="fl-heading"><span class="fl-heading-text">Learn from your industry peers in a round-t<img loading="lazy" decoding="async" class="alignright wp-image-7272" src="https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2.png" alt="" width="189" height="189" srcset="https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2.png 1400w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-150x150.png 150w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-300x300.png 300w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-768x768.png 768w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-610x610.png 610w" sizes="(max-width: 189px) 100vw, 189px" />able forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals.</span></h4>
</div>
</div>
<div class="fl-module-content fl-node-content">
<h3 class="fl-heading"><span class="fl-heading-text">Watch like a DOCUMENTARY &#8230; Learn like a SEMINAR.</span></h3>
</div>
<div class="fl-module fl-module-heading fl-node-58d91ef8df005" data-node="58d91ef8df005" data-animation-delay="0.0">
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<h4 class="fl-heading"><span class="fl-heading-text">Helping automotive aftermarket professionals improve; one lesson at a time.</span></h4>
</div>
</div>
<p><strong>Academy Panel:</strong></p>
<ul>
<li><strong>Pete Rudloff</strong> is a national automotive instructor/advisor, nationally published technical writer and owner of Pete’s Garage Inc. in Newark, DE. Pete has a passion for training and created the Delaware training Group to bring technicians together in an environment that fosters learning. Pete’s Garage has a reputation as friend to the general auto repair shops with local shops calling themselves customers. Pete’s Garage is known for fixing difficult to fix cars and has grown more into a diagnostic destination than a maintenance shop.  Pete had been featured in episode <a href="https://remarkableresults.biz/e123/" target="_blank" rel="noopener">123</a>, <a href="https://remarkableresults.biz/e226/" target="_blank" rel="noopener">226</a> and Academy <a href="https://remarkableresults.biz/a018/" target="_blank" rel="noopener">018.
<p></a></li>
<li><strong>Brett Beachler</strong> has been in the automotive industry for 30+ years and is the third generation at Beachlers Vehicle Care &amp; Repair in Peoria, IL. At age 16, he officially joined the family business pumping gas at their Amoco gas station portion of the business.  Brett is passionate on this subject. He understands the value of maintenance form cost per mile. He has created a spreadsheet that shows his customer the difference between buying every four years to driving for 12.5 years.Brett Beachler recently published a book on vehicle care &amp; repair.  Listen to Brett&#8217; episodes <a href="https://remarkableresults.biz/?s=beachler" target="_blank" rel="noopener">here</a>.</li>
<li><strong>Craig Noel,</strong> Owner of 3 location Sun Automotive Springfield, OR.  Craig graduated from Lane Community College in 1987 with a Bachelor of Science in Automotive Repair and quickly went to work.  He worked for Ford as a Senior Master Technician and then working my way up through the ranks as Team Lead, Service Advisor, Assistant Service Manager.He has also built ground up Street Rods/Show Cars for over 30 years as a hobby.  He was “head hunted” by the original owner of Sun Automotive in 2011 and became GM at that time. As of January 1st 2017, he is the proud owner of Sun Automotive. This is Craig Noel&#8217;s first appearance on Remarkable Results Radio.</li>
</ul>
<p><strong>Talking Points:</strong></p>
<ul>
<li>You can get to 100,00 easily today with minimal maintenance.</li>
<li>People will buy a new car. We need used cars in the marketplace and in 5 years that new car will be in our bays.</li>
<li>Spread sheet to show the amount of saving to keep a vehicle for 250K. It is a cost per mile savings model.</li>
<li>There is an “Emotional” aspect of the situation and how each person decides based emotion first (86% of the time) vs. facts.
<ul>
<li>What is interesting is making the disconnect from the emotion and reconnecting with the financial facts.</li>
</ul>
</li>
<li>We must become educators of our children as to how to appreciate and take care of a vehicle today.</li>
<li>There is no love of the automobile today. The love of a vehicle is diapering. It is transportation.</li>
<li>Car enthusiasts don’t care about cost per mile.</li>
<li>The person who values the vehicle as transportation cares about cost per mile.</li>
<li>Leasing is as bad as ownership. It all comes down to cost per mile. The car dealer has it figured out. If you can afford it then do it.</li>
<li>Except that most people will think they will have a car payment for the rest of their life. Financially it will kick your butt and you need to look at the numbers.</li>
<li>It becomes more about engaging with your customer and getting their buy in on the savings so they become a partner in their vehicle repair. It becomes easy to write the check for maintenance service as the vehicle mileage grows.</li>
</ul>
</div>
<p><a href="http://eepurl.com/bhqME9" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="aligncenter wp-image-7345 size-full" src="https://remarkableresults.biz/wp-content/uploads/2017/06/Subscribe-to-the-INSIDER-Newsletter-5.png" alt="" width="900" height="75" /></a></p>
<p><strong>Be socially involved and in touch with the show:<br />
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]]></content:encoded>
					
		
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		<title>THA 018: ASA Connected CARS Detroit May 2017</title>
		<link>https://remarkableresults.biz/town-hall-academy/a018/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Wed, 19 Jul 2017 15:21:32 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?p=9001</guid>

					<description><![CDATA[What is Your Knowledge Quotient on the Connected Car?

ASA held an important industry event in May 2017 in Detroit, Michigan. Is was the ASA Connected CARS program.  Presentations from Delphi, ETI, GM, Mahle, and Bosch highlighted the event as the future of ADAS and Autonomous Vehicles (AV) was discussed.

The Academy panel includes event organizer Donny Seyfer, shop owners Peter Rudloff, Craig O’Neill and technician Dave Wagner. Listen to your colleagues perspective on their take-a-ways from Connected CARS Detroit and how they see the opportunities shaping up the future of the aftermarket.
]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/1cf89840-db19-4c6e-974a-e12fbbaa404c"></iframe></div><div class="fl-module fl-module-heading fl-node-58d91cabaa695" data-node="58d91cabaa695" data-animation-delay="0.0"><img loading="lazy" decoding="async" class="size-full wp-image-5377 aligncenter" src="https://remarkableresults.biz/wp-content/uploads/2016/06/Watch-Video-Listen-Audio-Graphic-2.png" alt="" width="595" height="90" srcset="https://remarkableresults.biz/wp-content/uploads/2016/06/Watch-Video-Listen-Audio-Graphic-2.png 595w, https://remarkableresults.biz/wp-content/uploads/2016/06/Watch-Video-Listen-Audio-Graphic-2-300x45.png 300w" sizes="(max-width: 595px) 100vw, 595px" /></div>
<div class="fl-module fl-module-heading fl-node-58d91cabaa695" data-node="58d91cabaa695" data-animation-delay="0.0">
<div class="fl-module fl-module-heading fl-node-58d91cabaa695" data-node="58d91cabaa695" data-animation-delay="0.0">
<div class="fl-module-content fl-node-content">
<h4 class="fl-heading"><span class="fl-heading-text">Learn from your industry peers in a round-t<img loading="lazy" decoding="async" class="alignright wp-image-7272" src="https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2.png" alt="" width="189" height="189" srcset="https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2.png 1400w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-150x150.png 150w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-300x300.png 300w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-768x768.png 768w, https://remarkableresults.biz/wp-content/uploads/2017/05/Town-Hall-ACADEMY-1400x1400-v2-610x610.png 610w" sizes="(max-width: 189px) 100vw, 189px" />able forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals.</span></h4>
</div>
</div>
<div class="fl-module-content fl-node-content">
<h3 class="fl-heading"><span class="fl-heading-text">Watch like a DOCUMENTARY &#8230; Learn like a SEMINAR.</span></h3>
</div>
<div class="fl-module fl-module-heading fl-node-58d91ef8df005" data-node="58d91ef8df005" data-animation-delay="0.0">
<div class="fl-module-content fl-node-content">
<h4 class="fl-heading"><span class="fl-heading-text">Helping automotive aftermarket professionals improve; one lesson at a time.</span></h4>
</div>
</div>
<p><strong>Academy Panel:</strong></p>
<p><strong>Donny Seyfer</strong> is a second-generation repair shop owner and ASE Master Technician. An active industry educator Donny is past chairman of the Automotive Service Association and works nationally to help repair shops with IT and service information utilization.  Donny also was the ASA event organizer. Donny is also a member of the board of trustees of NATEF and a trustee of AMi. Hear Donny Seyfer in episode <a href="https://remarkableresults.biz/e030/" target="_blank" rel="noopener">30 </a>(ASA) and <a href="https://remarkableresults.biz/e033/" target="_blank" rel="noopener">33  </a>and recently on a Town Hall Academy on <a href="https://remarkableresults.biz/a016-2/" target="_blank" rel="noopener">Lean Processes.</a></p>
<p><strong>Pete Rudloff</strong> is a technician, national automotive instructor/advisor, a nationally published technical writer and owner of Pete’s Garage Inc. in Newark, DE. Pete has a passion for training and created the Delaware training Group to bring technicians together in an environment that fosters learning. Pete’s Garage has a reputation as friend to the general auto repair shops with more than 40 local shops calling themselves customers. Pete’s Garage is known for fixing difficult to fix cars and has grown more into a diagnostic destination than a maintenance shop.  Hear Pete in episodes <a href="https://remarkableresults.biz/e123/" target="_blank" rel="noopener">123</a>.</p>
<p><strong>Craig O’Neill</strong> initially began college seeking a degree in history however set aside his full-time education, to join the family business. Craig committed himself to scaling the 3rd generation business, O’Neill’s Transmission &amp; Service. An ASE certified technician and service consultant, he is excited about the technological advances the industry is seeing. Craig is committed to elevating the professional image of the automotive service community, and consistently looking for ways communicate with bright young people regarding the opportunities that exist in our automotive service profession. This is Craigs first appearance on the Remarkable Results Radio Podcast.</p>
<p><strong>Dave Wagner</strong> is a technician working at Savage Automotive Technologies in Northeast Philadelphia. There he has continued his education in our great industry. Dave is an ASE CMAT, L1, L2, L3, the Assistant Coordinator Delaware Training Group and an EV/Hybrid tech. Dave started as so many techs did changing oil at his uncle&#8217;s shop on weekends when he was 12 years old. He started the professional side of his career as a tech in dealerships in 1996. Dave is currently working with a mentor to become an instructor to help teach and motivate others to want to learn what this industry has to offer.</p>
<p><strong>Talking Points:</strong></p>
<ul>
<li>Consumer education must go hand in hand with technician education</li>
<li>These systems are very robust with lots of engineering behind them. The systems will generally alert you when something is not working right.</li>
<li>The real challenges lay in the hands of shop owners and managers to provide the tools and equipment&#8230; also the business model.. to thrive during these changes.</li>
<li>The single biggest take-a-way is that this technology will not doom the auto repair trade, there is no timer counting down our demise.</li>
<li>There is a finite time that we will be doing calibrations that require fixtures and a smaller window where this will be a bonafide profit center.</li>
<li>Most ADAS systems are very robust. This really is proven less by the CARS conference and more by the fact that many shops are not seeing major ADAS related systems with organic problems.</li>
<li>ADAS systems are easy to diagnose, they are as close to self-diagnosing modules as we have ever seen. With only a small bit of training and a good understanding of electricity, shops will find these systems are easy to diagnose and profitable.</li>
</ul>
<p>&nbsp;</p>
</div>
<p><a href="http://eepurl.com/bhqME9" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="aligncenter wp-image-7345 size-full" src="https://remarkableresults.biz/wp-content/uploads/2017/06/Subscribe-to-the-INSIDER-Newsletter-5.png" alt="" width="900" height="75" /></a></p>
<p><strong>Be socially involved and in touch with the show:<br />
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]]></content:encoded>
					
		
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		<item>
		<title>RR 226: Connected CARS Detroit May 2017 – An Overview</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e226/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 02 Jun 2017 08:00:24 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?p=7286</guid>

					<description><![CDATA[The Future is Now. Are You Preparing for the Future of Automotive Repair?

Held in Detroit on May 18th &#38; 19th, 2017 and presented by ASA, Automotive Service Association, Connected CARS (Congress of Automotive Repair &#38; Service) and organized by Donny Seyfer. This training conference brought industry trainers, automotive engineers and service professionals from all parts of North America to learn about rapidly advancing vehicle technology. Participants got an important glimpse into the world of the connected car with in-depth and detailed looks at ADAS, Next Gen Vehicle Networks and the future of diagnostics.

Listen to a compilation of seventeen of your industry peers as they discuss their reaction to this top industry event. There is no time like now to best understand the speed and gravity of technology. This conference helped serve up the enormous opportunities that lie ahead for the ‘connected’ service professional.
]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/b3d76557-04bd-4f3b-80d9-bb2ae8a9e561"></iframe></div><p>I attended the ASA Automotive Service Association, Connected CARS  (Congress of Automotive Repair &amp; Service) event in Detroit on May 18th &amp; 19th, 2017.  It was a very informative event organized by former ASA Chairman and shop owner Donny Seyfer, who brought industry trainers, automotive engineers and service professionals from all parts of North-America to learn about rapidly advancing vehicle technology.</p>
<p>All attendees got an important glimpse into the world of the connected car with in-depth and detailed looks at ADAS, Next Gen Vehicle Networks, V2V and the future of diagnostics.</p>
<p>Safety is one of the driving forces behind ADAS (Advanced Driver Assistance Systems). The two-day seminar brought some of the top tech trainers to bring a deeper understanding of how these systems function and what it takes to diagnose, repair and calibrate them today and in the not too distant future.</p>
<p>Listen to an in-studio round table debate along with a ‘man in the street’ interview segment that was recorded at the first night reception. In all, you’ll hear contributions from seventeen of your industry peers in this episode.</p>
<p>You will hear discussions on the course content, personal thoughts on this new technology, new business models and the opportunities that modern technology creates for progressive operators among many more hot and trending talking points.</p>
<p>I’m happy to bring you the pulse of this event. Training events like this must be part of your future. Keep an eye out for the exciting ASA programs being presented for you at AAPEX 2017. <span style="color: #0000ff;"><a style="color: #0000ff;" href="http://ASA-CARS.com" target="_blank" rel="noopener noreferrer">ASA-CARS.com</a></span></p>
<p>Presentations from:</p>
<ul>
<li>Dave Hobbs, Delphi, Radar, Lidar, Sonar and camera-based sensors</li>
<li>Greg Potter, ETI, and Bob Gruszczynski, VW, scan-tool protocols</li>
<li>Debra Bezinna, Ann Arbor Connected Vehicle Test Environment, University of Michigan . Debra was interviewed by ASA&#8217;s Washingon, DC rep Robert L. Redding Jr. She spoke on V2V Communication</li>
<li>Jason Ross, Volkswagen, driver-assist systems</li>
<li>Scott Bolt, Mahle, new vehicle network architecture</li>
<li>Tarek Taleb, GM, CAN network diagnosis software</li>
<li>Mohan Sethi, Mahle Aftermarket, secure diagnostics</li>
<li>Jim Luyckx from Snap-on presented diagnostics by thermal imaging</li>
<li>Steve Zach, Bosch, ADAS calibration and alignment</li>
</ul>
<blockquote>
<p>Dan Risley, ASA president and executive director, said about the inaugural event, “ASA is committed to providing industry-leading technology and telematics programs to our members and the industry. This program is a first of its kind. Attendees left armed with more knowledge and information on the most current and future ADAS technology than the 90 percent of those repairing vehicles in automotive industry today!”</p>
<p>“Comments and enthusiasm from Connected CARS attendees and presenters exceeded my expectations,” said event organizer Donny Seyfer. “The presentations were spot-on. I’m not sure who was more impressive – our presenters or their audience. But I do know this was an amazing technical networking opportunity.”</p>
</blockquote>
<p><strong>List of who was in this episode:<br />
</strong></p>
<p><strong>Round Table Studio Interview:<br />
</strong>Dan Risley<br />
Frank Leutz<br />
Greg Buckley<br />
Bill Nalu<br />
Joe Hanson<br />
Jeff Buckley<br />
Joe Register<br />
Ray Fisher</p>
<p><strong>Reception ‘Man In Street Interviews’<br />
</strong>Donny Seyfer<br />
Pete Rudloff<br />
Dave Kusa<br />
Greg Potter<br />
Tom Piippo<br />
Bob Wills<br />
Greg Buckley<br />
Carolyn Coquillette<br />
Eric Carlson<br />
Frank Leutz<br />
Ray Fisher<br />
Bill Nalu<br />
Craig O’Neill</p>
<hr />
<p><strong>Be socially involved and in touch with the show:</strong><a href="http://eepurl.com/bhqME9" target="_blank" rel="noopener noreferrer"><img loading="lazy" decoding="async" class="aligncenter wp-image-7121 size-full" src="https://remarkableresults.biz/wp-content/uploads/2017/05/Subscribe-to-the-INSIDER-Newsletter-3.png" alt="" width="900" height="50" srcset="https://remarkableresults.biz/wp-content/uploads/2017/05/Subscribe-to-the-INSIDER-Newsletter-3.png 900w, https://remarkableresults.biz/wp-content/uploads/2017/05/Subscribe-to-the-INSIDER-Newsletter-3-300x17.png 300w, https://remarkableresults.biz/wp-content/uploads/2017/05/Subscribe-to-the-INSIDER-Newsletter-3-768x43.png 768w, https://remarkableresults.biz/wp-content/uploads/2017/05/Subscribe-to-the-INSIDER-Newsletter-3-610x34.png 610w" sizes="(max-width: 900px) 100vw, 900px" /></a></p>
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<p>This episode is brought to you by <img loading="lazy" decoding="async" class="alignright wp-image-4883 size-medium" src="https://remarkableresults.biz/wp-content/uploads/2016/06/Episode-Logo-Sponsored-By-v1-300x93.png" alt="" width="300" height="93" srcset="https://remarkableresults.biz/wp-content/uploads/2016/06/Episode-Logo-Sponsored-By-v1-300x93.png 300w, https://remarkableresults.biz/wp-content/uploads/2016/06/Episode-Logo-Sponsored-By-v1-610x189.png 610w, https://remarkableresults.biz/wp-content/uploads/2016/06/Episode-Logo-Sponsored-By-v1.png 725w" sizes="(max-width: 300px) 100vw, 300px" />Federal-Mogul Motorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at <a href="http://fmmotorparts.com/" target="_blank" rel="nofollow noopener noreferrer">fmmotorparts.com</a>  and <a href="http://fmgaragegurus.com/" target="_blank" rel="nofollow noopener noreferrer">fmgaragegurus.com</a></p>
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		<title>RR 123: Pete Rudloff from Pete’s Garage</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e123/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 07 Jun 2016 08:00:41 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?p=4512</guid>

					<description><![CDATA[Pete Rudloff owner of Pete’s Garage in Newark, DE. Pete started out in the automotive trade as a machine shop apprentice and after a year became dealer tech and grew into a Mopar Gold  CMAT, L1, DEEP certified tech of which have been both the assistant shop foreman and foreman of a few local dealerships&#8230;]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/5e52763d-73a9-441a-8b6c-042bd6098bf6"></iframe></div><p>Pete Rudloff owner of Pete’s Garage in Newark, DE. Pete started out in the automotive trade as a machine shop apprentice and after a year became dealer tech and grew into a Mopar Gold  CMAT, L1, DEEP certified tech of which have been both the assistant shop foreman and foreman of a few local dealerships and was the lead tech<img loading="lazy" decoding="async" class="alignright size-full wp-image-4518" src="https://remarkableresults.biz/wp-content/uploads/2016/06/Petes-Garage-1.jpg" alt="Petes Garage 1" width="300" height="125" /> at all but one of the dealerships ever employed at.</p>
<p><strong>The Beginning</strong><br />
In 1999 with a business partner opened a performance/custom shop called R&amp;S Kustumz in Wilmington, DE as a side business to his tech job. In 2001 R&amp;S Kustumz was dissolved in favor of Pete’s Garage Inc. and a changed focus towards repair instead of custom work.</p>
<p><strong>Focus On Training</strong><br />
In 2006 Pete started focusing on training to make himself a better technician; ultimately this resulted in the creation of a loose knit group called <strong>Delaware Training Group</strong> which is a group of technicians who desire to make themselves the best technician they can be. Rudloff is a strong advocate of proper tooling, proper training and will always push to raise the bar in the automotive trade as a whole. He is best described as a problem solver who fits well<img loading="lazy" decoding="async" class="alignright size-full wp-image-4519" src="https://remarkableresults.biz/wp-content/uploads/2016/06/Pete-Garage-2.jpg" alt="Pete Garage 2" width="300" height="200" /> with difficult outside the box issues.</p>
<p><strong>Working for Other Shop Owners</strong><br />
Pete prefers his shop to have a reputation as a ‘fix it shop’ and shy away from maintenance type work although he still does his share. He prefers dealing with problems of an electrical nature, and gets bored with general service work; in a perfect world, Pete would never do an oil change or transmission service again. Over 40 local shops take their diagnostic troubles to Pete to solve.</p>
<blockquote>
<p><strong>This episode is jammed with Pete&#8217;s brand of wisdom that you will find valuable.  Among others:</strong></p>
<p>How he started Delaware Training Group. <span>[10:50]</span></p>
<p>Writing articles for AutoInc Magazine called ‘Show Me The Fix’. <span>[15:34]</span></p>
<p>How his OE Scan Tool Project grew into a very important industry tool. <span>[10:04]</span></p>
<p>His work on creating mandatory minimum standards to create technician licensing in the state of Delaware and the reasons the aftermarket needs to be proactive with this inevitable regulation vs bureaucratic intervention. <span>[18:59]</span></p>
<p>A very exciting technician apprentice program for any shop to implement.<span>[29:42]</span></p>
</blockquote>
<div class="table-responsive">
<table  style="width:100%; "  class="easy-table easy-table-default " >
<tbody>
<tr>
<td  style="width:275px" >Years in industry:</td>
<td  style="width:325px" >22</td>
</tr>
<tr>
<td >Years in business ownership:</td>
<td >17</td>
</tr>
<tr>
<td >Number of technicians:</td>
<td >2</td>
</tr>
<tr>
<td >Number of lifts:</td>
<td >6</td>
</tr>
<tr>
<td >Number of Bays:</td>
<td >8</td>
</tr>
<tr>
<td >Days Open:</td>
<td > Mon &#8211; Thur</td>
</tr>
<tr>
<td >A specialty:</td>
<td > We fix stuff that other shops cannot and we do it profitably</td>
</tr>
<tr>
<td >Industry involvement:</td>
<td > ASA &#8211; iATN</td>
</tr>
<tr>
<td >Special Accreditation&#8217;s:</td>
<td > Master L1 ASE &#8211; also see below</td>
</tr>
<tr>
<td >Trainer/Coach:</td>
<td >Management Success! and Bill Haas</td>
</tr>
<tr>
<td >Manufacturer Advisory Council;</td>
<td >Cardone Industries Think Tank</td>
</tr>
<tr>
<td >Philanthropy:</td>
<td >March Of Dimes</td>
</tr>
<tr>
<td >Supplier:</td>
<td >Federated</td>
</tr>
</tbody>
</table>
</div>
<p><strong>Specific Trade Accomplishments:</strong></p>
<ul>
<li>Training Coordinator for Delaware Training Group 2009-present</li>
<li>ASA National: Mechanical Operations Committee member 2011-present (one of 8 members nationally.)</li>
<li>ASA National Tool and Equipment Committee member 2011 &#8211; present</li>
<li>ASA Education National Committee member 2011 &#8211; present</li>
<li>Writer for Auto Inc. magazine; “Show Me The Fix” series of AutoInc magazine through 2015/2016</li>
<li>NASTF Scan tool subcommittee co-chair 2011-2014</li>
<li>Chrysler Master Gold Certified Technician 1997</li>
<li>Delaware Certified Emissions Repair Technician 2004</li>
<li>Training Coordinator for Delaware Automotive Service Providers (DASP) 2009-2012 (Board of Director position)</li>
<li>Co-Chair for ASA’s <a href="http://www.oerepairinfo.com">oerepairinfo.com</a>  committee</li>
<li>DNREC CERT State Level Task Force Emissions Program advisor 2011(one of 3 state wide advisors)</li>
<li>Red Clay School auto shop program advisory panel member 2010-2011</li>
<li>National Task Force Advisor in 2012 for Massachusetts R2R government inquiry (one of 4 national advisers)</li>
<li>ASA ASRW advisor for ASRW 2012 (one of roughly 12 advisors)</li>
<li>One of 8 shop owners nationally to spend day in Washington DC successfully lobbying for NHSTA motor vehicle safety study 2014</li>
<li>Taught
<ul>
<li>“Scan tools For Body Shops” class at CARS trade show in Detroit Michigan 2014</li>
<li>“Mastering the DVOM” class at CARS trade show in Detroit Michigan 2014</li>
<li>“Unraveling the Mysteries of Chrysler Diagnostics” at CARS trade show in Detroit Michigan, 2014. Class was sponsored by Chrysler Company</li>
<li>“Unraveling the Mysteries of Chrysler Diagnostics” at ASA-PA Super Saturday trade show 2014</li>
<li>“Unraveling the Mysteries of Chrysler Diagnostics” at Lindertech training conference Toronto, Canada in May 2015</li>
</ul>
</li>
<li>ABRN Magazine: wrote many articles</li>
<li>Hodgson Votech School auto program advisory panel member. 2015-present</li>
<li>Scan tool BETA tester for Mahle Corporation 2016</li>
<li>Delaware Department of Corrections auto shop advisory group chairman 2016-present</li>
</ul>
<p><strong>Philanthropy</strong></p>
<ul>
<li>Founding Member of the nationally awarded “Dad’s and Diapers” program with March of Dimes 2008-present.</li>
<li>Go to the bottom of the page for a narrative in Pete&#8217;s own words on a project he funded for his daughters 3rd grade class.</li>
</ul>
<p>Pete&#8217;s Garage web site <span style="color: #0000ff;"><a style="color: #0000ff;" href="http://fixyourcarnow.com" target="_blank" rel="noopener noreferrer">here</a></span>.</p>
<p>One of Pete&#8217;s articles mentioned by other podcast guests on &#8216;Cost Of Vehicle Ownership&#8217; <span style="color: #0000ff;"><a style="color: #0000ff;" href="http://www.autoinc.org/value-judgment/" target="_blank" rel="noopener noreferrer">here</a></span>.</p>
<hr />
<p>This episode is brought to you by Federal-Mogul Motorparts and<img loading="lazy" decoding="async" class="alignright size-medium wp-image-3124" src="https://remarkableresults.biz/wp-content/uploads/2016/01/Episode-Logo-Sponsored-By-v1-300x93.png" alt="Episode Logo Sponsored By v1" width="300" height="93" srcset="https://remarkableresults.biz/wp-content/uploads/2016/01/Episode-Logo-Sponsored-By-v1-300x93.png 300w, https://remarkableresults.biz/wp-content/uploads/2016/01/Episode-Logo-Sponsored-By-v1-610x189.png 610w, https://remarkableresults.biz/wp-content/uploads/2016/01/Episode-Logo-Sponsored-By-v1.png 725w" sizes="(max-width: 300px) 100vw, 300px" /> Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at <a href="http://fmmotorparts.com/" target="_blank" rel="nofollow noopener noreferrer">fmmotorparts.com</a>  and <a href="http://fmgaragegurus.com/" target="_blank" rel="nofollow noopener noreferrer">fmgaragegurus.com</a></p>
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