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On-Demand Audio. Success stores form service professionals and aftermarket leaders.

Welcome to the Premier Automotive Aftermarket Podcast and Resource site.

Improve Your Career Path by Learning from Successful Trailblazers.

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Increase Your Climb To The Top: Latest Epioside

RR 155: Face-To-Face ~ Social Media Strategy

Sep 26, 2016

How strong is your social media strategy?

Many service professionals wonder how valuable and important a great social media presence is to connect with their customer’s digital DNA.

Learn from early adopters Frank Leutz from Desert Car Care and Greg Buckley from Buckley’s Auto Care. These two service professional entrepreneurs are sharing their strategies and how-to concepts for creating or improving your social media presence.

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RR 154: Ray Kunz from ACT

Sep 22, 2016

Understand the power and impact of training, exit interviews, employee safe-zones and knowing your numbers.

With more than 38 years of experience as a Technician, Service Advisor, Service Manager, General Manager, Automotive Business Owner and now as one of the Premier Automotive Business Coach & Training specialists, Ray brings a unique skill set to the table. Automotive Coaching and Training (ACT) Group is built around supporting automotive business owners facing struggles in today’s business climate.

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RR 153: Doug Callaghan from Vic’s Service Centre

Sep 19, 2016

Learn how a total shop transformation in eighteen months earned the 2016 Auto Care Association ACE award.

Doug Callaghan from Vic’s Service Centre in Wainwright, Alberta Canada is the winner of the 2016 Auto Care Association ACE (Automotive Career and Education) award for businesses with under 50 employees. Doug shares his story of transformation, recognized by Auto Care, that earned him this recognition.

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RR 152: ON-POINT with Scott Norman

Sep 15, 2016

Automotive Technology Bachelor’s Degree program producing our future technicians and entrepreneurs.

Scott Norman is an Associate Professor of Automotive Technology at Pittsburg State University in Pittsburg, KS and President of the National Association of Automotive Universities.

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RR 151: Gary Keyes from E & M Motors

Sep 12, 2016

Gary Keyes is the owner of E & M Motors Auto Service in Stuart, Florida.
Started at a service station. (remember them?)
Gary started as a tech, right out of high school back in the service station days in Miami. He also worked in a Toyota dealership for 10 years and decided he was smart enough to

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RR 150: ON-POINT with Murray Voth

Sep 8, 2016

During high school and college Murray Voth, owner of Freedom Consulting and Training, learned to service and repair both motorcycles and airplanes while he finished his commercial pilot’s license. After college, Murray’s research skills were honed while doing a community research project; as a result, he was hired by a firm doing research and development in

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RR 149: Carolyn Coquillette from Luscious Garage

Sep 5, 2016

Carolyn Coquillette discovered wrenching in 2000, shortly after graduating from college. A rare female mechanic, her nickname at the service station and in professional circles became “Luscious Garage.”
Carolyn owns Luscious Garage, a hybrid specialty shop in San Francisco and probably the best known hybrid shop in the country. She also owns Shop-Ware, a software company

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RR 148: ON-POINT with Bobby Bassett

Sep 1, 2016

Bobby Bassett, the Manager of Training North America for Gates Corporation, started with Gates in sales in 1999 and transitioned into training. There he found his calling.
Powerful Quote and Reason to Listen: “Bottom line for technician, service writer and shop owner are missing tremendous profits. They are not fixing their customers cars; the guy down

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RR 147: Jacquie Walter Hower from Zimmerman’s Automotive

Aug 29, 2016

Jacquie Walter Hower is the Director of Operations and 3rd generation at her family’s business, Zimmerman’s Automotive, in Mechanicsburg, PA.
Typical family indoctrination.
During high school and into college, Jacquie worked part time for the company working in the Quick Lube department as a technician changing oil and maintaining customer vehicles. After her sophomore year of college,

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RR 146: ON-POINT with Matt Fanslow

Aug 25, 2016

This is the inaugural episode dedicated to one technician’s perspectives on the industry and their role in it. The Remarkable Results Radio Podcast has geared up to include technicians into the interview mix.
Meet Matt Fanslow who works at Riverside Automotive in Red Wing, MN. Matt is the diagnostic tech/shop manager. His primary responsibilities are to diagnose

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The Answers Are Here

carm-fb-pic-1Hi, my name is Carm Capriotto, a thirty-five-year industry veteran. My purpose is to create real world knowledge transfer that embodies wisdom and expertise from successful service professionals and industry thought leaders. Understanding their achievements will help you grow your business.

I provide stories and trends, from your peers, in an personal interview. You will:

  • Solve problems through the insights and ideas that bubble to the surface.
  • Affirm your own business and life strategies from the raw, personal and honest stories that are shared for you.
  • Get just one spark of a creative idea per week and imagine how you can generate substantial change and grow your business.

Finally, the content is easily accessible and archived on the web, on smart phones and tablets so it fits within everyone's available time frames and lifestyles.  Is it worth your time? I know so, but you decide.

Profit from the wisdom you will discover inside.

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...and it may just change your life!

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Give us your listening style and suggestions. Anonymous and confidential. Help us understand our listener.

Listen to 24 second sound samples to appreciate the value found in each episode.

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Recommend a guest or submit your name to share your success story.

Research

Find important links from aftermarket organizations and sites to support your business.

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The Foundation

The short five minute narrative from Carm on the purpose and how the podcast got life.

Get a Resource

A few downloads or documents you can use and books to consider.

Here is why I created Remarkable Results Radio: I shudder when a service professional is struggling and blaming the outside world for his/her problems. I love it when I see successful entrepreneurs and hear about their great ideas and how they overcame their obstacles. So I created a radio show that showcases aftermarket success stories from service professionals and thought leaders that will help all listeners grasp an idea, affirm their strategies or make important changes to improve their business.