Welcome to the Premier Automotive Aftermarket Podcast and Resource site.

Improve Your Career Path by Learning from Successful Trailblazers.

ZERO IN: Listen to Your Favorite Series Here:

Watch the 2016 Retrospecitve. The guests of the Remarkable Results Radio Podcast

Increase Your Climb To The Top: Latest Epiosides

RR 197: Gary Pontious, Jr. from Toledo Auto Care

Feb 21, 2017

A Big Emphasis on Culture has helped this Entrepreneur Create Duplicity to Scale his Business.

Gary Pontious Jr. is the Vice President and General Manager of Toledo Auto Care that is celebrating their 100th year in business in 2017.

Toledo Auto Care is the oldest independent auto repair shop in Toledo, OH and has been owned and operated by the Pontious family since 1985.

The family has just opened their second branch in December 2016 and the strength of their culture and fundamental business practices has allowed them to scale their business for growth.

Listen

RR 196: Gary Sharits – Repair Pal/ASE Master Automobile Technician of the Year 2016

Feb 16, 2017

Gary Sharits, Service Manager of Christian Brothers in Land O Lakes, FL is the winner of the 2016 Repair Pal / ASE Master Automobile Technician of the Year.

Gary has kept up his ASE credentials as Service Manager and credits his technician experience as a sound reason he can lead relationships with his technicians and customers. He shares his humble beginning from a mechanics helper at a Chevrolet dealer’s used car department, to where he is today as a service manager.

Sharits brings great insight to technicians and service managers and has a great message to youth wanting to join the industry.

Listen

RR 195: Tatsu Tsuchida from Tokyo Automotive

Feb 13, 2017

Second Generation Shop Owner Still Learning

As a kid growing Tatsu Tsuchida, VP of Operations, Tokyo Automotive, was a natural at pulling things apart and putting them back together.

His father, Akio Tsuchida, started Tokyo Automotive in 1978. For Tatsu it would take the better part of his twenties, from being a ski bum, to living in Japan as an English teacher for him to sow his wild oats, but always knowing that he’d return one day to work in the family shop.

Today Tatsu has learned there’s much more to running an automotive shop than loving cars. He learns through his mentor and coaches, that how the bathroom looks, the decor, and how one talks; matter more to the customer than you would ever think. Tatsu is more than honest about his challenges, and often shares with other friendly garages his mistakes (and his triumphs) so that others can benefit. Tatsu says, “Together we learn and earn more.”

Listen

RR 194: Bob Olson – Chrysler/ASE Technician of the Year 2016

Feb 9, 2017

ASE Chrysler/ASE Master Automobile Technician of the Year 2016

Thirty six year Chrysler technician, Bob Olson from Milbank, SD is honored with the ASE recognition. Bob tells the story when he started right up to how he sees technology at work in the industry.

Bob has been working at Chrysler Dealer, GESSWEIN MOTORS, for 36 years and is very committed to ASE. He’s been certified since 1980-33 years total. He has been a Jeep-Renault-Grand Master Technician -1984 to 1988 a GMC Master Technician-1988 to 2012 and a Chrysler Master Technician since 1989.

Listen

RR 193: Kirk Richardson from South Street Auto Care

Feb 6, 2017

Major Business Turn Around Set Up a Plan to Retire from one Business and Buy a New One.

Kirk Richardson from South Street Auto Care in Rochester, MI, prides himself on his ability to create a family culture within his businesses. The culture is a blend of hard work, accountability, fun, and hijinx, which combine to make loyal and dedicated coworkers.

Kirk shares his companies culture, pay plan and a few elements of his strategic plan. He has a work distribution system that gets the maximum value out of every technician. Kirk loves business and people in general and will talk for hours about business!

Listen

RR 192: Eric Ziegler – E-Z Diagnostic Solutions and Trainer

Feb 2, 2017

Mobile Diagnostic Entrepreneur and Industry Trainer Shares the Power of Networking.

Eric Ziegler owner of E-Z Diagnostic Solutions a Mobile Diagnostics and Programing company specializing in collision centers and auto repair facilities. Eric is also an instructor for Automotive Seminars and The Driveability Guys.

Eric shares sage advice on diagnostic challenges, training, networking, labor rates. He also imparts his passion on the need for bigger labor rates, specialization, silver bullets, and his role in the industry as a trainer.

Listen

RR 191: George Arrants – Career Educator, Trainer and Recruiter

Jan 30, 2017

Career educator, trainer and recruiter has a powerful message for the industry.

George Arrants currently the Director of Training & Recruitment for the Wheel Time Network brings his insight and wisdom to this interview. George talks the fundamental importance of secondary and post-secondary advisory boards. He says it is a national concern with a local solution. He shares how to recruit members for advisory boards and why they are so important for our industry’s future.

George Arrants shares his perspective on the tech shortage and asks the question is it a shortage of qualified applicants or the lack of applicants. He talks about the value of Super Tech for the heavy-duty industry and compares it to a Skills USA program for big kids.

Listen

RR 190: The Potential Of Potential – Leadership Round Table

Jan 26, 2017

Aftermarket Industry Panel shares their views on the Potential of Potential

Join John Passante, Donna Wagner and Larry Pavey as they bring their leadership experience to a lively discussion on the Potential of Potential.

There are dozen’s of powerful axioms presented in this leadership discussion with three of the industries legacy leaders who share their wisdom on listening, passion, and purpose. Discover your potential for potential here.

Listen

RR 189: Uwe Kleinschmidt from AutoVitals

Jan 23, 2017

Technology Entrepreneur shares his vision of success for the service professional..

Uwe Kleinschmidt founder and CEO of AutoVitals shares his insights on the continued integration of technology for every service professional. He says the internet is fundamentally changing the industry and how we serve the customer.

Uwe talks about the power of data, unbillable time wasted, why the service advisor is the most important part of the successful shop, that total shop measurements is the next frontier such as real time technician efficiency, and many more stimulating thoughts, ideas and insights.

Listen

RR 188: Marlo Miranda – 2016 ASE Instructor of the Year

Jan 19, 2017

2016 Byrl Shoemaker ASE Industry Education Alliance: Instructor of the Year, survived many challenges.

Marlo Miranda automotive technology teacher at Forsyth Central High School, Cumming, GA, was honored at the ASE Fall Board of Governors meeting in November 2016.

Marlo Miranda has a very formidable story. It wasn’t an easy go growing up in New York City. He shares his story of survivor-ship through the mentoring of his automotive technology shop teacher. This molded Marlo to this day as he brings to his students the value of having someone believe in you.

Listen

Answers Are Here

carm-fb-pic-1Hi, my name is Carm Capriotto, a thirty-five-year industry veteran. My purpose is to create real world knowledge transfer that embodies wisdom and expertise from successful service professionals and industry thought leaders. Understanding their achievements will help you grow your business.

I provide stories and trends, from your peers, in an personal interview. You will:

  • Solve problems through the insights and ideas that bubble to the surface.

  • Affirm your own business and life strategies from the raw, personal and honest stories that are shared for you.

  • Get just one spark of a creative idea per week and imagine how you can generate substantial change and grow your business.

Finally, the content is easily accessible and archived on the web, on smart phones and tablets so it fits within everyone's available time frames and lifestyles.  Is it worth your time? I know so, but you decide.

AD APP Store 2

Profit from the wisdom you will discover inside.

Listen To Learn TRANS

...and it may just change your life!

Watch a recent 'Legend's' episode about the 1964 Ford Mustang or listen to over 50 Clammr episode sound bites.

CONNECT WITH THE SHOW

Listening is easy; right here on the website, also on Apple iTunes or Google Play Music. Also on the RRR APP.

Enjoy Your Site -- take a Surf!

Here is why I created Remarkable Results Radio: I shudder when a service professional is struggling and blaming the outside world for his/her problems. I love it when I see successful entrepreneurs and hear about their great ideas and how they overcame their obstacles. So I created a radio show that showcases aftermarket success stories from service professionals and thought leaders that will help all listeners grasp an idea, affirm their strategies or make important changes to improve their business.