Welcome to the Premier Automotive Aftermarket Podcast and Resource site.

Improve Your Career Path by Learning from Successful Trailblazers.

Explore Categories /Series

The Remarkable Results Radio Podcast is partnering with AAPEX 2017. We'll be there with a podcast studio in Sands Expo Lobby next to the Let’s Tech Stage.  Check out this AAPEX TV interview.

Two Ways to Get Your Aftermarket Insight

Podcast interviews from service professionals, technicians, trainers, industry thought leaders.

Single subject Town Hall Format from aftermarket professionals sharing their knowledge, best practices and passion in a video round-table presentation.

Sample episode focuses on being the CEO of your business. Success & survival depends on it.

Video interview on the Remarkable Resutls Radio Podcast done by Jim Bates at Vision KC, March 2017

Catch a Town Hall Academy 'Replay'. Watch LIVE every Friday at 12 Noon Eastern.

ACTIONABLE INTERVIEWS: THE SERIES

ON-DEMAND AUDIO THAT IS TAYLORED TO YOUR SPECIFIC AREA OF INTEREST

Type in what your are looking for in Search:

Listen on your Computer, Apple Podcasts, Google Play, iHeart Radio, Stitcher Radio, Spreaker and on the Remarkable Results Radio APP available from the iOS or Android Store.

Increase Your Climb To The Top: Latest Podcast Epiosides

THA 033: The Competition You Don’t See Coming – ASA-CARS @ APPEX 2017

Sep 20, 2017

Learn about ‘The Competition You Don’t See Coming: What Will It Take To Own Your Own Customers”. There are big changes are afoot … are you prepared?

What’s ahead in the ever-changing aftermarket will have a big impact on your business if you are not prepared. If you have a strong network, are well read and keep your finger on the pulse of the industry; you may have an inkling what your business will look like in the next 5 to 10 years. To affirm this or to hear from our industries leadership Listen hard to this discussion.

This Academy has a special impact as we talk about the ASA-CARS event at AAPEX2017 in November 2017.

Listen

RR 259: Clint Dudley from Shade Tree Auto – Update

Sep 19, 2017

Are you taking care of your customers beyond their expectations?

The business culture at Shade Tree Automotive in Grimes, IA is the biggest factor for creating satisfied customers and team members. Owner, Clint Dudley has a brand-new building to service his customers. It was a team effort to design the building for top efficiencies.

This AAA Top Shop in Iowa has also been recognized with the 2016 Torch Award for Ethics from the US Chamber of Commerce. Clint is a disciplined goal setter and has taken his entire team to Vision in KC in March 2017.

He says hiring practices has made the difference in building his top team. Clint says we have a bright future and his new location has made him more convenient to his customer base. He doubled his tire sales in the last year.

Listen

RR 258: John Francis from Francis Automotive Services

Sep 14, 2017

Be Honest, Speak from Your Heart, Always Be Authentic and Have the Highest Ethics. Your Business Will Boom!

John Francis from Francis Automotive in West Chester, PA has given of himself to further the industry. With support to ASE, ASA and AMi among others, John has helped steer the direction of the aftermarket in many volunteer positions.

He finds the time to be a part-time business coach, is excited about the 3rd generation of Francis’s to join his company, he ran in twenty marathons, and John figured out a long time ago that he needed to work on his business, not in it.

Another Legacy Leader Episode.

Listen

THA 032: Aftermarket Brakes For Breasts Program – Can One Repair Shop Make a Difference in the Fight Against Breast Cancer? You Bet!!

Sep 12, 2017

Is it time to get involved in an industry wide fundraiser where 100% of the monies raised go to research on a breast cancer vaccine?

Yes you have many philanthropic commitments in your community and you are so very proud of your efforts, but consider this is an industry program started as a total grass roots program by aftermarket service professionals and as a total volunteer effort with 100% of funds the raised going to breast cancer vaccine research.

Listen

RR 257: Tom Marx, MAAP – Marx Group & Hart Marx Advisors

Sep 12, 2017

Shops That Have Created a Brand Where People Trust You Find Their Business Booming.

Tom Marx, MAAP, Chairman and Chief Strategy Officer from The Marx Group, a full-service marketing communications agency, says the service segment of our industry is in the Golden Age. He is also very outspoken on industry consolidation as a partner in Hart Marx Advisors a mergers and acquisition consultancy.

Tom knows the aftermarket and the service professional. He’ll be speaking at AAPEX 2017 on ‘Amplifying Your Brand’. In the interview, Tom talks about industry consolidation from both the service and distribution side. He also shares his perspectives on training, marketing and the need for quality financial statements, if you are interested in selling your business.

Listen

RR 256: Rachael Wacha from City Auto Repair

Sep 8, 2017

Joined the Family business and doubled sales within a year.

Thirty one-year-old Rachael Wacha from City Auto Repair realized she was more like her dad than she thought. She also didn’t realize how important she was to the business.

You’ll be moved by her story and very open discussion of her very personal journey as she walked through life’s challenges and overcame them all. She has the tenacity to achieve every goal she sets for herself.

Having completed a succession plan to own the business, Rachael has joined a coaching and mastermind group. She is the president of the local ASA chapter and Is investing her time in vocational training and engaging with students.

Listen

THA 031: Twelve Tips on Holding GREAT Team Meetings

Sep 6, 2017

Communications is the driving foundation of what meetings are about.

Many superior take-a-ways in this Academy lesson. If you are contemplating holding meetings or are holding them and you want to check in on other strategies, this is the perfect seminar.

Your team must know how important their presence is in a meeting. Meetings can help you innovate and stay in touch with the needs of your people and you can share the needs of the company.

Also, innovation requires you need to stick stuff up on the wall and meetings is a great place to make that happen. Always remember to never hog the meeting. Share the wealth. Everyone talks. Many different styles from a casual to formal agendas. Always remember the meeting is for your people.

Listen

RR 255: David Milne from ATMC and ASE

Sep 5, 2017

Important Study Shows the Graying of Our Technicians Poses a Big Challenge in the Very Near Future.

Dave Milne serves as the President of the Automotive Training Managers Council (ATMC), a division of the ASE Industry Education Alliance. Dave is also the Executive Director of Special Test Programs for ASE.

Dave shares the mission and value of ATMC, their most recent survey data that he says will have a big impact on the industry. We talk about education and recruiting our future technicians. You’ll also hear Dave speak to our industry training needs and trends, pay structure and how ATMC and ASE is working with the industry to bring awareness to our trade.

Listen

RR 254: Rod Stephens from The Stephens Law Firm

Sep 1, 2017

Employment Law. Keep an HR Advisor or Attorney On Your Team to Prevent You From Becoming a Defendant.

Rod Stephens from The Stephens Law Firm has worked with the ASA Northwest group for some time. He knows our aftermarket business.

We chat about handbooks, disability, terminations, cell phones, wage and hour, and the depth of legal knowledge you need to know as your obligations are not only federal law but your state and city laws too.

Listen

THA 030: Nine Reasons Why Labor Rates Need To Increase

Aug 30, 2017

Is Your Labor Rate Keeping Up with Inflation and Your Cost Doing Business?

A tough subject to discuss, however many great ideas shared on the mechanics of setting a labor rate, but most importantly being valued and getting paid for all that you know and do for your customer.

The correct labor is a big factor in profitability among other critical measures in a service business. Learn from the discussion.

Listen
Carm Capriotto 1-003

Answers Are Here


Hi, my name is Carm Capriotto, a thirty-five-year industry veteran.

My purpose is to create real world knowledge transfer that embodies wisdom and expertise from successful service professionals and industry thought leaders.

Understanding their achievements will help you grow your business.

I provide stories and trends, from your peers. You will:

  • Solve problems through insights and ideas that bubble to the surface.

  • Affirm your own business and life strategies from the raw, personal and honest stories that are shared for you.

  • Get just one spark of a creative idea per week and imagine how you can generate substantial change and grow your business.

Finally, the content is easily accessible and archived on the web, on smart phones and tablets so it fits within everyone's available time frames and lifestyles.  Is it worth your time? I know so, but you decide.

Tag Cloud. Another Powerful Filter to Find Your Special Area of Interest

Profit from the wisdom you will discover inside.

Listen To Learn TRANS

...and it may just change your life!

MORE ACTIONABLE INTERVIEWS: THE SERIES

ON-DEMAND AUDIO THAT IS TAYLORED TO YOUR SPECIFIC AREA OF INTEREST

Important Website Links

Watch the recent 'Legend's' episode about the 1964 Ford Mustang or catch the Academy forum on Finding Our Future Instructors.

CONNECT WITH THE SHOW

Listening is easy; right here on the website, also on Apple iTunes, Google Play Music, iHeart Radio, Spreaker, Stitcher or Otto Radio. Also on the FREE Remarkable Results Radio APP for iOS and Android.

Vision Header 1200 x 250

Enjoy Your Site -- take a Surf!

Here is why I created Remarkable Results Radio: I shudder when a service professional is struggling and blaming the outside world for his/her problems. I love it when I see successful entrepreneurs and hear about their great ideas and how they overcame their obstacles. So I created a radio show that showcases aftermarket success stories from service professionals and thought leaders that will help all listeners grasp an idea, affirm their strategies or make important changes to improve their business.