Welcome to the Premier Automotive Aftermarket Podcast and Resource site.

Improve Your Career Path by Learning from Successful Trailblazers.

Two Ways to Get Your Aftermarket Insight

Podcast interviews from service professionals, technicians, trainers, industry thought leaders.

Remarkable Results Logo 1400 x 1400 A
Town Hall 1400x1400 v2

Single subject Town Hall Format from aftermarket professionals sharing their knowledge, best practices and passion in a video round-table presentation.

Sample episode focuses on being the CEO of your business. Success & survival depends on it.

Catch a Town Hall Webinar 'Replay'. Watch LIVE every Friday at 12 Noon Eastern.

ACTIONABLE INTERVIEWS: THE SERIES

ON-DEMAND AUDIO THAT IS TAYLORED TO YOUR SPECIFIC AREA OF INTEREST

Type in what your are looking for in Search Window:

Important Website Links

Listen on your Computer, Apple Podcasts, Google Play, iHeart Radio, Stitcher Radio, Spreaker and on the Remarkable Results Radio APP available from the iOS or Android Store.

Increase Your Climb To The Top: Latest Podcast Epiosides

RR 215: Derek Kaufman from Schwartz Advisors

Apr 24, 2017

Prepare for coming trends, emerging technology and business disrupters as the aftermarket prepares for the future.

Derek Kaufman, Managing Partner at Schwartz Advisors is focusing his future lens on today’s trends that will have a big impact on how the aftermarket does business tomorrow.

Will you be prepared to change your business model because car sharing, autonomous cars, augmented reality, an increasing hybrid share, multi-party leasing, among others will force you to do business differently as the future unfolds.

Aftermarket players are innovative and responsive to turn these realities into a business advantage by offering service alternative that are fully competitive with the OE shops.

Listen

RR 214: Carrie-Lynn Rodenberg from Turnkey Marketing

Apr 20, 2017

Did you know that it may take 12 marketing touch points with your customer or potential customers to get them you’re your door?

Carrie-Lynn Rodenberg owner of Turnkey Marketing is totally focused on the service professional.

Many service professionals do marketing and social media well. You will affirm you strategies with Carrie-Lynn. If you struggle with marketing or social media, you will find many ideas to help you get started or to help you understand how to start.

The episode contains talk on customer touch points, Facebook, Instagram, Twitter and Linked In. We also cover organic content creation and how to optimize all your marketing channels for the greatest impact for your efforts.

Listen

RR 213: Wayne Colonna from ATSG

Apr 17, 2017

Did your first car hold the fate of your future career?

Wayne Colonna, President of ATSG tells an outstanding story of his first Ford 269 with a C4 Transmission. It was fate that this car and his determination to fix it would lead him to become a highly sought after trainer in the aftermarket.

He put his time in the industry and found himself working for the Automatic Transmission Service Group in 1991. By 1992 he began conducting seminars across the United States and Canada.

Wayne has published many articles and manuals, and has traveled to over 10 different countries to conduct specialized seminars in addition to a heavy travel schedule in the US. He talks about the biggest problems in the transmission industry and the trend to do more automotive repair. Wayne also has a theology degree and is a minister.

Listen

RR 212: Chuck Abbott from CPS Automotive

Apr 13, 2017

VP Sales for CPS Automotive shares his views on the needs of the service professional.

Chuck has a challenge in finding good automotive sales people and relates that to the challenge in finding good technicians and shop owners. He also believes that top shop operators will pick up the slack as service centers close or continue to be challenged in today’s business climate. He talks Turbo Chargers, maintenance vs. repair and the boomer retirement providing opportunity for young entrepreneurs.

Chuck Abbott also serves on the board of directors for the Automotive Maintenance and Repair Association (AMRA). He is also a newly elected board member of Equipment and Tool Institute (ETI) and is a member of Society of Automotive Engineers (SAE).

Listen

RR 211: Judi and Dana Haglin from Haglin Automotive

Apr 10, 2017

Husband and Wife Team Keeps Careful Watch on all Details of their Business.

Judi and Dana Haglin work together so well because they say ‘They are opposites’. Each of their own passions help drive their successful business. Haglin Automotive, a twelve bay shop in Boulder, CO, was recognized in 2015 as Motor Age Top Shop of the Year. They continue to look for ways to improve their systems and marketing that will give them a competitive advantage.

The Haglin’s are all about team and culture and share many great ideas and insights on marketing, training, and stress relief. They share their rules for finding harmony in their personal and business relationship, their core values and their top strategy to corral new customers.

Listen

RR210: Service Professional Round Table -O’Neal -Winters -Bohnert

Apr 6, 2017

Ever Thought of Creating Training Videos of your Standard Operating Procedures?

Jeremy O’Neal threads his wisdom as a service adviser trainer and shop owner. Service Manager Jeremy Winters shares his company’s strong culture, and Jason Bohnert talks about his Used Car Dealership.

Episode topics include the power of systems and processes, documenting your SOP manual in video form, the power of a strong business culture, human behavior assessments, and how tough it is to hold an employee accountable if you haven’t given the proper training or great processes.

Listen

RR 209: Pierre Respaut – Former BMW Shop Owner, Trainer, TST Vice-President

Apr 3, 2017

Since being in the aftermarket for fifty years, Pierre Respaut has a steep history as an automotive shop owner, dealership mechanic/technician and trainer. Pierre worked at BMW and Ferrari dealerships and owned “Ultimate Cars”, a BMW specialty repair shop for 30 years. After he closed the shop he was recruited to help improve a VW…

Listen

RR 208: Business Coach Round-Table -Greenwood – Haas – Barrett

Mar 30, 2017

Three Aftermarket Business Coaches Affirm that Shop Owners Need to Become the CEO of Their Company

Join Bob Greenwood, Bill Haas and Barry Barrett as they bring a thoughtful and lively discussion on the need for business owners to make an important step and find the professionalism and become the CEO of their company.

They say it is not easy and requires training and support from their peers and even a business coach. Most importantly is the need for an accountability partner or mentor. Business is tough today and shop owner need an enormous amount of help to transfer from a trade mentality to a professional environment.
Business consultants are the cheapest employee in the business, they say and touch on family, wife, leadership, competitors, making errors, and getting out of the way of your people and let them do their job.

Listen

RR 207: Gonzo’s Tool Box Part 2

Mar 27, 2017

Scott Weaver from Superior Auto Electric … the world knows him as Gonzo from Gonzo’s Tool Box.  He is published every month and shares his brand of knowledge and humor on ‘Gonzostoolbox.com’.  No doubt if you earn your living on the service side of the aftermarket; you’ve either been to his site, read his articles…

Listen

RR 206: Technician Round Table -Heipp – Landry -Fanslow

Mar 23, 2017

Illuminating Discussion with Technician Round-Table

Join this recorded session from Vision 2017 with Bob Heipp, Peter Landry and Matt Fanslow, (above) as we tackle the value of training and why networking is so critical at these events. These guys were straight up and expressed their feeling on engaging with your peers and instructors, developing relationships from around the country, and the sheer admiration that they have for technicians that continue to learn and grow within the industry.

Invest in understanding how these three professional technicians look at the industry, especially the commitment to perpetual training and for creating a better and sustaining aftermarket.

Listen
Carm Capriotto 1-003

Answers Are Here


Hi, my name is Carm Capriotto, a thirty-five-year industry veteran.

My purpose is to create real world knowledge transfer that embodies wisdom and expertise from successful service professionals and industry thought leaders.

Understanding their achievements will help you grow your business.

I provide stories and trends, from your peers. You will:

  • Solve problems through insights and ideas that bubble to the surface.

  • Affirm your own business and life strategies from the raw, personal and honest stories that are shared for you.

  • Get just one spark of a creative idea per week and imagine how you can generate substantial change and grow your business.

Finally, the content is easily accessible and archived on the web, on smart phones and tablets so it fits within everyone's available time frames and lifestyles.  Is it worth your time? I know so, but you decide.

MORE ACTIONABLE INTERVIEWS: THE SERIES

ON-DEMAND AUDIO THAT IS TAYLORED TO YOUR SPECIFIC AREA OF INTEREST

Watch a recent 'Legend's' episode about the 1964 Ford Mustang or listen to over 50 Clammr episode sound bites.

CONNECT WITH THE SHOW

Listening is easy; right here on the website, also on Apple iTunes, Google Play Music, iHeart Radio, Spreaker, Stitcher or Otto Radio. Also on the FREE Remarkable Results Radio APP for iOS and Android.

Vision Header 1200 x 250

Enjoy Your Site -- take a Surf!

Here is why I created Remarkable Results Radio: I shudder when a service professional is struggling and blaming the outside world for his/her problems. I love it when I see successful entrepreneurs and hear about their great ideas and how they overcame their obstacles. So I created a radio show that showcases aftermarket success stories from service professionals and thought leaders that will help all listeners grasp an idea, affirm their strategies or make important changes to improve their business.