Ingenious. Clean – Part of the New Normal

Visiting a Tim Hortons Coffee shop I experienced what is the new normal as it comes to cleanliness at fast food or for that matter any type of restaurant. You may ask who is Tim Horton? Why not Starbucks or Dunkin Donuts? Plain and simple I like the coffee. If you are Canadian you know…

Mastering

Mastering I recently saw a Lexus commercial that was themed ‘Mastering’. If you are like me and look outside the box to become inspired and insightful, what could you do with the word Mastering? How could you bring that to your culture? How could you make it part of your customer experience or messaging? If…

No One Gets There Alone

I did it my way. Remember the song? If I would ask any successful business person if they flew solo through their career, the high majority would say they had help. Many executives in major companies hire coaches to help them with skills they need to grow and lead. I know a few great life…