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Archive for February 2021

Rant From a Listener

I get emails and messages regarding the awesomeness of the work we do in building a learning library of business acumen. Almost 900 episodes covering, well, you name it. Trending topics and guests sharing their wisdom personally or on discussion panels. My friend Andy Bizub calls the podcast a 40-minute Twenty Group. I recently got…

Beyond the Awards. The Story Behind the Story.

Early in 2021, I interviewed the recipients of the first annual AAPEX 2020 Awards; Shop Owner of the Year, Service Advisor of the Year, and Technician of the Year. I’m so grateful that AAPEX for the first time created these award categories to start this important recognition. I also had the honors to present the…

Have You Felt the Impact?

Have you walked one of your regional malls lately? I recently spent time at our one big regional 1.6 million sq’ mall. It had been a while since I’d been there and I saw and felt the impact Covid-19 and e-commerce has had on our world. At the minimum, I counted 15 closed stores. I’m…

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