Archive for June 2023

It was Coach Rod Olson who said ‘It’s About Parenting’. Rod Olson is the coach’s coach. Sports and even Navy Seals, he has influenced many to better themselves over the years. I talked about him last week, but there is more. You know me, I listen for the sometimes jewel of a statement within a…

I’m asking you to step to the plate for Brakes for Breasts. Tracy and I continue to support Brakes for Breasts, the incredible national campaign for a Breast Cancer Vaccine. We were honored to be at the Cleveland Clinic for the 2022 Check Presentation (in April 2023) and privileged to see the clinic where the…

As someone who works in the automotive industry, I’m sure you are very interested in learning more about how to improve the process of dispatching your customer’s repairs. In a recent podcast episode, several service professionals shared their experiences, insights, and strategies to make dispatch have a substantial impact in your shop. Here are the…