Posts by Carm Capriotto, AAP
Leadership Lessons – Quiet Confidence and Unwavering Presence
As a leader, it’s easy to get caught up in the idea that you need to be a larger-than-life figure, constantly vying for attention and validation. But sometimes, the most impactful leaders are the ones who embody a quiet, unwavering presence – much like my friend Rex. Rex’s unique leadership style, characterized by his proud…
Training and Safety in the Age of EVS and ADAS [RR 965]
share their experiences at the NAPA EV Ready Training Center. Matt highlights the importance of safety and professional training in handling high-voltage systems in electric and hybrid vehicles. Both emphasize the need for automotive shops to invest in ongoing education, advanced tools, and equipment to stay ahead in the evolving automotive industry, particularly with the rise of ADAS and EV technologies.
remarkableresults.biz/e965
“Knowledge Without Theory Is Pretty Worthless.” [THA 385]
Recorded at the NAPA EV Ready Training Center in Canton, OH, Corey Evaldi, Dave Justice, and Matt Fanslow dive into the theory and science of the automotive industry. This episode covers critical topics, including electricity, the importance of proper training, and the principles behind EV components.
remarkableresults.biz/a385
Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964]
Murray Voth, owner of RPM Training, discusses the importance of language in the automotive industry, advocating for a shift from “labor rate” to “service rate” to better reflect the value provided. He also dives into financial strategies for shops, emphasizing the significance of setting the right service rate and understanding gross profit to ensure business profitability.
remarkableresults.biz/e964
Keeping Up With Info Overload
In today’s digital age, we’re bombarded with an endless stream of information from various sources. It’s easy to get caught up in the constant need to stay informed, but is it really a priority? The truth is, we may need to be selective and skip over content that doesn’t bring tangible value to our lives.…
Breaking Down Transmissions: A Deep Dive with Wayne Colonna [RR 963]
Wayne Colonna discusses the critical need for specialized transmission training, the increasing demand for remanufactured transmissions, and the technical intricacies of modern transmission diagnostics and repairs. The conversation also highlights the challenges of attracting young talent to the field and the importance of awareness about new technologies and industry changes.
remarkableresults.biz/e963
How a Mentor Can Change Your Life [THA 384]
Discover the significance of mentorship with Bill Weaver, a NAPA Autotech Trainer, and his mentor, Jim Dzurik. They share personal stories and insights into their mentor-mentee relationship, highlighting how mentorship has profoundly impacted their lives and careers. The conversation delves into the importance of passing on knowledge and wisdom to the next generation. The episode emphasizes the value of seeking and offering mentorship to foster growth and personal development.
remarkableresults.biz/a384
Exploring Music, Leadership, and Company Culture [RR 962]
Dan Malloy explores themes of communication, leadership, and the transformative power of music. Dan shares his journey to becoming a singer, emphasizing the value of embracing failure and new opportunities. Both Carm and Dan highlight the significance of creating a supportive company culture centered around genuine commitment and helping others. The episode is filled with personal anecdotes, reflections, and practical insights for personal and professional development.
remarkableresults.biz/e962
Reasoned Debate – How We All Do Things Is Slightly Different
Morning Huddles: Fueling Mighty Auto Pro’s Success Story [RR 961]
Hear from the team at Mighty Auto Pro as they discuss the pivotal role of morning huddles and meetings. The team shares their experiences on how these gatherings enhance daily workflow and help minimize unexpected challenges.
remarkableresults.biz/e961
Red Flags When Buying a Business [THA 383]
Join a discussion with multi-shop operators Dwayne Myers and Rick Levitan, as well as CPA Hunt Demarest, on the intricacies of purchasing a business. They cover the necessity of due diligence, understanding financials, and the emotional aspects of negotiation. The panel shares personal experiences, highlighting the importance of realistic financial projections, environmental assessments, and the role of goodwill in valuations. They advise on building strong banking relationships, scrutinizing financial statements, and respecting sellers’ emotional ties, emphasizing patience and strategy for successful acquisitions in the automotive industry.
remarkableresults.biz/a383
The Impact of ‘Why’ in Learning and Diagnostics [RR 960]
Tanner Brandt covers critical topics such as the importance of curiosity, the ‘what, why, and how’ of learning, and the necessity of continuous education in the automotive industry. Tanner offers insights into diagnosing vehicles, solving complex problems, and the value of understanding the reasons behind every step in the repair process. This engaging discussion serves as a vital resource for technicians, shop owners, and trainers committed to staying ahead in the industry.
remarkableresults.biz/e960
The Electric Revolution: Insights From Dave Giles [RR 959]
EV expert Dave Giles discusses the rise of electric vehicles, the practicality of PHEVs for consumers, the cost implications, the maintenance requirements of EVs, and the vital need for updated training and curriculum for automotive technicians. They also touch on the market trends, challenges, and opportunities for repair shops to embrace the EV revolution. Discover key insights that will help your business stay ahead in the rapidly evolving automotive landscape.
remarkableresults.biz/e959
Auto Allies: Forging an Independent Networking Group [THA 382]
The power of unity and shared purpose.
Automotive industry professionals from Buffalo, New York, discuss their independent networking group’s evolution and impact. They emphasize the importance of continuous learning, support, and the benefits of a collective approach to improving their businesses and the industry. The group’s resilience during the COVID-19 pandemic and its commitment to education and community involvement are also highlighted.
remarkableresults.biz/a382
The Untapped Potential of Tire Sales [RR 958]
Darren Mclea shares his passion for tires and offers valuable insights on how tire sales can significantly boost a shop’s profitability and customer loyalty. He discusses strategies for shop owners to incorporate tire sales, the support available from tire distributors, and the benefits of creating a one-stop-shop experience for customers.
remarkableresults.biz/e958
The Importance of Safety and Compliance in Automotive Shops [RR 957]
Explore the importance of adhering to safety regulations, the role of common sense in maintaining a safe work environment, and practical tips for small businesses to comply with OSHA standards. Discussions include the significance of Personal Protective Equipment (PPE), how OSHA inspections are triggered, and examples of common safety oversights in the workplace. The conversation also covers the precautions necessary for handling electric vehicles (EVs), the necessity of monthly safety inspections, and the critical role of safety in retaining qualified technicians.
remarkableresults.biz/e957
15 Car Maintenance Rip-Offs Explained [THA 381]
Our panel discusses and debunks car maintenance myths from an online article titled “15 Car Maintenance Rip-Offs You Should Avoid.” They cover topics such as engine flushes, air filter replacements, fuel additives, tire shine, headlight cleaning kits, extended warranties, coolant flushes, oil additives, oil enhancers, undercoating, custom exhaust systems, dealership oil changes, and professional detailing.
remarkableresults.biz/a381
Are You Really Checking Batteries and Tires? AAA Knows You’re Not! [RR 956]
Jim Sennett from AAA focuses on the significance of maintenance in reducing roadside events, the impact of battery and tire issues, and the importance of regular vehicle inspections. He dives into AAA’s role in roadside assistance, battery sales, the importance of education in the industry, and the need to shift perception to attract more talent to the skilled trades.
remarkableresults.biz/e956
Chilling Truths: The Impact of New Refrigerants in the Automotive Aftermarket [RR 955]
Recorded Live at the TST Big Event, Michael Ingvardsen, Global Technical Training Manager from Nissens, discusses the evolving challenges and advancements in automotive air conditioning systems, including the potential warranty issues arising from using alternative refrigerants. This episode is more than just a conversation; it’s a roadmap for staying informed, proactive, and environmentally conscious as we navigate the transition to new refrigerants.
remarkableresults.biz/e955
Shop Owner Reacts to His 360 Review From His Team [THA 380]
In this groundbreaking episode, shop owner Brin Kline undergoes a first-of-its-kind 360-degree review by his team. The session unveils insights into leadership, stress management, communication, team dynamics, and the importance of training. Through candid discussions, Brin and his team explore opportunities for growth and improvement, highlighting the value of feedback in enhancing leadership skills and business operations.
remarkableresults.biz/a380
The Impact of Internal Training [RR 954]
Chris Duffy, Production and Training Manager at AutoStream Car Care, discuss the company’s commitment to training and developing their technicians across nine Maryland locations. Duffy highlights the challenges of technician reluctance towards training and the strategies to encourage participation while respecting personal commitments. The conversation also covers the use of training platforms, the significance of certifications, and the fostering of a continuous learning culture within the automotive industry.
remarkableresults.biz/e954
We Hear Stuff!
What do we do with the ‘stuff’ we hear? Are you writing down those learning moments? Are you creating projects or goals from the new ‘stuff’ you hear? Do you remember any of it? Do you have a digital assistant to help you collect all your thoughts and incoming ideas? Since starting the Remarkable Results…
The Commitment Principle: How to Build Trust and Drive Sales in the Auto Repair Industry [RR 953]
Dan Molloy shares insights from his new book, ‘The Language of Commitment: Will Speaking the Language of Commitment Make You Richer, Smarter, and Better Looking?’ and his unique approach to business growth through focusing on commitment-driven communication rather than mere information exchange.
remarkableresults.biz/e953
Today’s Auto Parts Quality and Supply Chain Complexities [THA 379]
Industry leaders John Hanighen, CEO of Cloyes, Matt Buchholz, CEO of Motorrad, and Andy Fiffick, CEO of a 10 store franchise chain in Cleveland, dive into the current state of the supply chain within the automotive aftermarket, addressing issues of product availability, quality concerns, and the impact of unpredictable demand. Insights into data-driven forecasting, manufacturer-distributor collaboration, and the importance of communication between suppliers and auto repair shops are also explored to give a holistic view of managing challenges in the aftermarket industry.
remarkableresults.biz/a379
The Mustang Man – Giuliano Zuccato – Re-Release
Giuliano Zuccato’ s life story is a testament to the power of determination, creativity, and the human spirit. As a podcaster, I am honored to have captured his journey and shared it with you. His work on the 1964 Ford Mustang is not just a chapter in automotive history but a beacon of inspiration for anyone who dares to dream and persevere against all odds.
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