RR 177: Joe Hanson from Gordie’s Garage

Joe Hanson, second generation family at Gordie’s Garage, Roseville, MI, shares many of his strategies and tactics on the family business. He will implement his first Profit Sharing program for his team in 2017. He tells you how it came to be.

RR 171: Robert Noriega from Autoworks Tampa

Humble beginnings: Started fixing cars in his mother’s garage to pay for college.

Bob Noriega from Autoworks of Tampa, FL has been in business only 7 years but has a winning formula of processes and systems that will allow him to duplicate and grow.

He credits his hard work, personal drive and business coach for setting a strong level of accountability. Bob’s business growth is directly attributed to managing his numbers and his passion on a ‘complete’ customer experience.

RR 135: Garry Plimmer from Garry’s Automotive

A smart listen with NAPA’s ASE Technician of the year 2013. Why Listen? Harvest great ideas on customer retention, marketing, technician and adviser training, succession planning and the value of a business coach. Humble Beginning Garry Plimmer’s mechanical training began during his enlistment in the U. S. Navy from 1974-1978, having trained and served as a diesel…

RR 122: ASE Test ‘Uncovered’

ASE Test Uncovered. Everything you ever wanted to know about the ASE Test … ASE 3but were afraid to ask!

Joining me for this very open discussion is:

-Dan Baumhardt, ASE Test Administrator
-Matt Fanslow, Professional Technician and an ASE Subject Matter Expert
-Ryan Kooiman, Director of Training at Standard Motor Products