New Building Archives - Remarkable Results Radio

Check out today’s partner:

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

We Built the Building, But the Building Built Us – Tara and Dan Topel [AW 127]

Carm Capriotto, AAP — Sat, 15 Oct 2022 05:15:00 +0000

Guest Host and Shop Tour with Tara and Dan Topel, Topel’s Service Center, Lake Mills, WI. Tara and Dan had a dream 15 years ago to completely rebuild their 2nd generation family shop.

Watch on YouTube

Tara and Dan Topel, Topel’s Service Center Inc. Tara’s previous episodes HERE.

Key Talking Points

2nd generation
The building was built in 1948- needed new infrastructure. The conception was 15 years ago
Did all the planning through Zoom due to COVID, their builder was a first-time builder
Soon to be parts store next door that will be rented- 3,200 square ft
Took a full year to secure financing during COVID
Temporary location for 2 years
Created a shop facilitator position to relieve the service advisors
10 bays
In floor heat- heated with waste oil boiler with 4,000 oil tank outside

Connect with the Podcast:

Check out today’s partner:

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

Second Location: Opportunity Knocked – Andy Bizub [AW119]

Carm Capriotto, AAP — Sat, 20 Aug 2022 05:15:00 +0000

Guest host and shop tour at Andy Bizub’s new second location in Northbook, IL.

Watch on YouTube

Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL. Listen to Andy’s previous episodes HERE.

Key Talking Points

Looking ahead in the industry- raising labor rates is a must
Opening second location- opportunity came when a new owner of a 40,000 sq ft facility asked if Andy wanted to rent some space for a second location.
Make your shop a destination- organic social media posts, being involved in the community
Leadership training outside of the automotive industry with Jocko Willink

Connect with the Podcast:

Check out today’s partner:

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

Purchased, Renovated and Reopened in 6 Months – Seth Thorson [AW118]

Carm Capriotto, AAP — Sat, 13 Aug 2022 05:15:00 +0000

Guest host and shop tour with Seth Thorson, Eurotech Auto Service, 4 locations in Minnesota. Find out how Seth purchased, renovated, and opened his newest location in 6 months.

Watch on YouTube

Seth Thorson, Eurotech Auto Service and LMV Bavarian . Listen to Seth’s previous episodes HERE.

Key Talking Points

Closed on building December 31st, 2021, gutted and remodeled, and reopened in June 2022
Renovated office space for corporate office and training room
Advice- work on having a relationship with the city planners
Facebook Marketplace- during COVID his employees found great deals on their own initiative

Connect with the Podcast:

Check out today’s partner:

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

What Is The Best Thing You Can Do As An Owner? Leave! [RR 712]

Carm Capriotto, AAP — Fri, 21 Jan 2022 05:15:00 +0000

Key Talking Points

The best thing you can do as an owner is leaving
Edgar (26 years old) joined a coaching group- going to the next level, providing solutions and networking. Started as a technician, dove into training, and had the goal to be the shop foreman. If you don’t have a plan of action to achieve the goal it will continue to just be a goal without reaching it.
Structure- store director- oversee the entire shop, lead service advisor, production director- shop workflow, and shop foreman.
Moving from in training to store director-
Interviewing Edgar- he was moving from corporate to independent, John saw desire and passion.
Leaders continuing their own training and education- leaders are readers. You can’t expect your employees to pursue training for themselves if you don’t do the same.
Disagreements need to be honest and transparent- blind spots happen
Opening the second location- brand recognition from store 1, involved in community events and chamber meetings, placed new business where existing customers were living. Challenges- not knowing what you don’t know even with a successful first shop. Documented the challenges for store 2 to remember for store 3.
Brainstorming for the future- the next ‘big thing’ is making what you have work better and more efficient. Training center facility for other shops in the area.

Connect with the show:

Check out today’s partners:

This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve. AAPEX 2021 is in the record books and lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX – Now more than ever.

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com/carm

John Long started to gain more interest in vehicles and just after his 21^stbirthday he accepted a position working at National Tire & Battery as a service advisor. He knew nothing about tires or vehicle systems and how they worked, but he learned as much as he could. In 2005, John and his wife decided it was time for a move. He arrived in San Antonio late on a Friday night after driving 24 hours straight and interviewed with Mark Roberts on Saturday morning. Mark hired John, and for the next several years he helped grow the new mechanical repair shop business. Listen to John’s previous episodes HERE.

Mark Roberts is the owner of Schertz Auto Service, Mark also serves on the Board at Shertz Community Bank, is a Board of Director of Guadalupe Valley Electric Cooperative, Guadalupe Valley Home Services Corporation, and the Guadalupe Valley Economic Development Corporation. Listen to Mark’s previous episodes HERE.

Edgar Reyes, Service Director, Schertz Auto Service, Schertz, TX. Listen to Edgar’s previous Episodes HERE

Satellite Location and Shop Tour with Tom Grady [AW 088]

Carm Capriotto, AAP — Sat, 15 Jan 2022 05:15:00 +0000

Key Talking Points

Growth Option: Satellite Location
Wanted to grow, needed more production space, couldn’t expand. Options was buying second location or a satellite location
Found office space with industrial area ½ mile away- former call center but had 20 ft ceiling and old garage doors
Put his best technician to the satellite location
All customers go to the original location
Opportunity for more heavy line work, and alignment/tires and hiring
Culture of teamwork to shuttle back and forth
Has office space now and leases other spaces- offsets mortgage
Creative thinking as a solution
Up 63% last year

Connect with the show:

Check out today’s partner:

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. By always innovating, Dorman has led the way in growing the aftermarket. Here you will see a few examples of a Dorman OE Fix. An OE FIX is a Dorman repair solution you can’t get from the original equipment manufacturer. It means they found a situation where they believe the OEM wasn’t giving repair professionals what they wanted, so we fixed it. Everything Dorman does is centered around providing customer value, both in the quality of products, and the creativity of solutions. Our engineers and designers go out of their way to save repair technicians time and save vehicle owners money. Want to really go under the hood? Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

Tom Grady founded Redhawk Auto Service in 2005 with the goal of providing the Temecula Valley with high-quality automotive service that emphasizes excellence, value, and convenience. Tom Grady has over 35 years of automotive industry experience as a former executive with Ford Motor Company and Nissan. He was also an automotive dealer in Orange County and New York. Mr. Grady has an M.B.A. degree and a B.A. in Economics. The Grady’s also own full-service hand car washes and founded Redhawk Hand Car Wash in 2003. Mr. Grady has been actively involved in the community through the Rotary Club and as the past Chairman of the Lake Elsinore Chamber of Commerce. Listen to Tom’s previous episode HERE

What Is Your Word Of The Year? [AW 087]

Carm Capriotto, AAP — Sat, 08 Jan 2022 05:15:00 +0000

Key Talking Points

Word of the year: Execute
Doubled size in 2021 with employees and a second location
Goals- what is your execution plan with deadlines?
Task lists
Keep both locations on the same page- bring both stores together for a meeting, unifying
Be involved in associations

Connect with the show: