Where the Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket Reside. Succession Planning: With an Internal Candidate [THA 190] September 24, 2020 Procedures and Systems Part 2 with Brian Gillis [RR 573] September 22, 2020 Assessments: Hire Engaged, and Productive Employees Who Find a Home [RR 572] September 18, 2020 Delayed Maintenance: The Power of Appointments [THA 189] September 17, 2020 Industry Terminology: It’s Time to Change it. Can You Get Behind This? [RR 571] September 15, 2020 Margaret Palango – 20 Questions in 30 Minutes [RR 570] September 11, 2020 Succession With a Family Member [THA 188] September 10, 2020 Electrical Engineers Become Shop Owners Growing to Seven Stores – John and Karen Manelas [RR 569] September 8, 2020 Leverage the Smart Phone to Maximize Technicians Learning Potential [RR 568] September 4, 2020 Labor Rates: A Function of the Business Not the Market [THA 187] September 3, 2020 The Women Stereotype: Creates Friction, Insecurity, and Gender Issues [RR 567] September 1, 2020 Mike Tatich – 20 Questions in 30 Minutes [RR 566] August 28, 2020 Live at the Grill with Chris Della Bella [THA 186] August 27, 2020 Giving Back: His Calling to Expose the Automotive to High School Students [RR 565] August 25, 2020 The Moment of Impact – Validate Your Leadership – Paul McCarthy and John Passante [RR 564] August 21, 2020 Apprentice Program – Grow Your Own Technician [THA 185] August 20, 2020 Patrick McHugh – 20 Questions in 30 Minutes [RR 563] August 18, 2020 Why Coaching is a Business Life Saver – Rick White [RR 562] August 14, 2020 Decade the Seventies – Talking Auto Repair [THA 184] August 13, 2020 Ryan Clo – 20 Questions in 30 Minutes [RR 561] August 11, 2020 Improve Your Leadership Influence: Join Toastmasters [RR 560] August 7, 2020 Selling Your Business – The First Steps [THA 183] August 6, 2020 Make Customer Service your Single Biggest Competitive Advantage [RR 559] August 4, 2020 Unscripted – Mitch Schneider – The Broken Arm Episode [RR 558] July 31, 2020 Bussiness Side of ADAS – Part 2 [THA 182] July 30, 2020 Six Shops in Eleven Years: The Story Behind This Explosive Growth [RR 557] July 28, 2020 Africa’s First Technician Holding Three ASE Master Technician Certificates and L1, L2 and L3 [RR 556] July 24, 2020 Fake Reviews: How to Handle Them [THA 181] July 23, 2020 If How To’s Were Enough We’d All Be Rich and Skinny- Dave Schedin [RR 555] July 21, 2020 Wife Raised the Kids and After 27 Years and Partnered With Husband to Open a Shop [RR 554] July 17, 2020 Why We Have Loaner Cars [THA 180] July 16, 2020 Unscripted with Andy Bizub and Lucas Underwood [RR 553] July 14, 2020 Aftermarket Pros Talk Tesla [RR 552] July 10, 2020 A Simple Letter of Intent Transformed an Employee Into a Shop Owner [RR 551] July 7, 2020 Key Trigger For Success – Communicate Better with Our Younger Generation [RR 550] July 3, 2020 Your Cash Position – Staff Reductions – Overall Outlook Coming out of COVID-19 [THA 178] July 2, 2020 Female Impact: Getting Through [RR 549] June 30, 2020 Tire Pro Wants Your Customer Experience to Be Your Differentiator [RR 548] June 25, 2020 Financial Help For Your Team [THA 177] June 25, 2020 Business Processes and Better Staffing with Brian Gillis [RR 547] June 23, 2020 Remedy: Shop has Case of COVID-19 [RR 546] June 19, 2020 Social Media Strategies as we Re-Open the Economy [THA 176] June 18, 2020 Theft of Catalytic Converters with Peter Neilson [RR 545] June 16, 2020 Diagnostic Pathways vs. Silver Bullets [RR 544] June 12, 2020 The Value of a Strong Banking Relationship [THA 175] June 11, 2020 « Previous 1 2 3 4 5 … 22 Next »