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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066]

Nov 18, 2025

Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459]

Nov 14, 2025

Helping People Do Life in Auto Repair [RR 1065]

Nov 11, 2025

The Everyday Educator: How Leaders Reinforce Learning [THA 458]

Nov 7, 2025

Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064]

Nov 4, 2025

Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457]

Oct 31, 2025

Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]

Oct 28, 2025

Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456]

Oct 24, 2025

A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]

Oct 21, 2025

From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]

Oct 17, 2025

Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]

Oct 14, 2025

Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454]

Oct 10, 2025

Building an Essential Skilled Automotive Career [RR 1060]

Oct 7, 2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

Oct 3, 2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

Sep 30, 2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

Sep 26, 2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

Sep 23, 2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

Sep 19, 2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

Sep 16, 2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

Sep 12, 2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

Sep 9, 2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

Sep 5, 2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

Sep 2, 2025

Ring to Revenue: The Power of the First Hello [THA 448]

Aug 29, 2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

Aug 26, 2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

Aug 22, 2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

Aug 19, 2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

Aug 15, 2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

Aug 12, 2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

Aug 8, 2025

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The BACK CATALOG - Listed By Most Recent

Stop Winging Human Resources in Your Auto Repair Shop [RR 1082]

03/10/2026

The 250K Mile Maintenance Mindset: Mastering the Art of Vehicle Delivery [THA 475]

03/06/2026

Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

03/03/2026

Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]

02/27/2026

The New Economics of Auto Repair: Rising Rates, Fewer Cars, Higher Profits [RR 1080]

02/24/2026

The Superhighway to Estimating: Canned Jobs and Categories For Shop Efficiency [THA 473]

02/20/2026

Beyond Service Advisors: Embracing the ‘Repairathist’ Mindset [RR 1079]

02/17/2026

Looking Rich VS Living Free: The Hidden Truth About Success and Money [THA 472]

02/13/2026

Executing a 25 Year Plan: Retired at 47 [RR 1078]

02/10/2026

The Digital Front Door For Auto Repair: SEO, Google, and Website Marketing [THA 471]

02/06/2026

Beyond the Repair Order: The Strategy of Customer Loyalty [RR 1077]

02/03/2026

The 250K Mile Mindset: Selling Maintenance Without Selling Fear [THA 470]

01/30/2026

Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]

01/27/2026

Streamlining the Mundane: How Automation Buys Back Time [THA 469]

01/23/2026

The Capacity Crisis: What If It Didn’t Have To Be So Hard? [RR 1075]

01/20/2026

Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]

01/16/2026

Do You Own a Business or a Job? [RR 1074]

01/13/2026

Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]

01/09/2026

The Four Defining Roles in Your Business Story: Victim, Villain, Hero, and Guide [RR 1073]

01/06/2026

The Chicken or the Egg Trap: Hiring and Marketing for Auto Repair Shops [THA 466]

01/02/2026