Search Here are the two most recent episodes Building a Foundation to Prevent Employee Turnover [THA 461] Nov 28, 2025 People HATE to Be Sold, Yet They LOVE to Buy [RR 1067] Nov 25, 2025 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Good Debt, Bad Debt: Distinguishing Healthy Leverage from Financial Risk [THA 460] Nov 21, 2025 Rock Your Role: Creating an Experience Employees and Customers Cheer For [RR 1066] Nov 18, 2025 Train the Trainer: Building an Industry Boot Camp for Automotive Educators [THA 459] Nov 14, 2025 Helping People Do Life in Auto Repair [RR 1065] Nov 11, 2025 The Everyday Educator: How Leaders Reinforce Learning [THA 458] Nov 7, 2025 Stress, the Struggle, and the Resilience: A Guide for Leaders [RR 1064] Nov 4, 2025 Google Endorsed: Leveraging Local Service Ads (LSAs) to Differentiate Your Shop [THA 457] Oct 31, 2025 Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] Oct 28, 2025 Walking the Talk: Why Auto Coaches Are Buying Shops Again [THA 456] Oct 24, 2025 A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062] Oct 21, 2025 From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455] Oct 17, 2025 Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061] Oct 14, 2025 Auto Repair Business SWOT: Strengths, Weaknesses, Opportunities, and Threats [THA 454] Oct 10, 2025 Building an Essential Skilled Automotive Career [RR 1060] Oct 7, 2025 The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453] Oct 3, 2025 AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059] Sep 30, 2025 The Silent Profit Killer: Inconsistent Processes [THA 452] Sep 26, 2025 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] Sep 23, 2025 Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451] Sep 19, 2025 Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057] Sep 16, 2025 Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450] Sep 12, 2025 A Phone Call Is Worth a Thousand Emails [RR 1056] Sep 9, 2025 The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449] Sep 5, 2025 Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055] Sep 2, 2025 Ring to Revenue: The Power of the First Hello [THA 448] Aug 29, 2025 The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054] Aug 26, 2025 The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447] Aug 22, 2025 From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053] Aug 19, 2025 Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446] Aug 15, 2025 Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052] Aug 12, 2025 1 2 3 … 61 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent The Power of Branding and The Power of Letting Go – Andy Bizub [RR 806] 12/16/2022 Remote Ownership [THA 306] 12/15/2022 Passion To Support Abused Children – Chris and Pete Meier [RR 805] 12/13/2022 Wife Encouraged Husband To Open His Own Shop [AW 135] 12/10/2022 Millennials Are Becoming Your Most Important Employee and Customer – Kent Bullard [RR 804] 12/09/2022 Service Advisor Overload [THA 305] 12/08/2022 Finding Technicians Part 1- Chris Lawson [RR 803] 12/06/2022 The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134] 12/03/2022 Transferring Technical Knowledge – Isaac Rodell and Keith Perkins [RR 802] 12/02/2022 Seller Beware [THA 304] 12/01/2022 Public Perception of Automotive Careers – Bill Thompson [RR 801] 11/29/2022 “Goals Set, Goals Accomplished” Jon Kloosterman [AW 133] 11/26/2022 Our Adoption Story [RR 800] 11/25/2022 Alignments! Rates, Numbers and ROI [THA 303] 11/24/2022 Are You Thinking With Your Customer’s Wallet In Mind? Jaron Kleber [RR 799] 11/22/2022 Fleets: Our Next Frontier- Lee and Kelli Weatherby [AW 132] 11/19/2022 TechForce: Powering Our Youth [RR 798] 11/18/2022 We Are Paperless and Loving It! [THA 302] 11/17/2022 Behind the Scenes: Hudson Family Trifecta Awards [RR 797] 11/15/2022 The Internet Is Educating Your Customers…Shouldn’t You? – Keith Benline [AW 131] 11/12/2022 Fixing Fuel Pump Comebacks – Malcolm Sissmore [RR 796] 11/11/2022 Service Advisor Pay Plans [THA 301] 11/10/2022 The Benefits of Purchasing EV’s For Tenured Technicians – Bill Nalu [RR 795] 11/08/2022 Demeny Pollitt Lists Her Labor Rates and Menu Prices On Website [AW 130] 11/05/2022 Leverage Your DVI and Drive More Revenue – Craig O’Neill [RR 794] 11/04/2022 Dave Ramsey Financial Program [THA 300] 11/03/2022 Google Reviews: New Value From the Words Used [RR 793] 11/01/2022 “I Did Not Know!” – In the Bays with Tracy Capriotto [AW 129] 10/29/2022 Is Your Business Drowning? – John Burkhauser [RR 792] 10/28/2022 Differentiate with Video [THA 299] 10/27/2022 Paul Scanner Danner: His Life, His Brand, His Impact [RR 791] 10/25/2022 Inside Chapel Hill Tire: Empowering Employees and Branding [AW 128] 10/22/2022 Transmissions and Training: Female Perspectives – Lorraine Klein and Tiffany Scherado [RR 790] 10/21/2022 Technician Tools and Jocko [THA 298] 10/20/2022 What We Can Learn From Our Dentist [RR 789] 10/18/2022 We Built the Building, But the Building Built Us – Tara and Dan Topel [AW 127] 10/15/2022 Reach for Help – Stay In Business – Chris Cotton [RR 788] 10/14/2022 Onboarding New Team Members [THA 297] 10/13/2022 A 12 Pack of Conference Rules – John Firm [RR 787] 10/11/2022 Only 1st Class – Harry Whyte [AW 126] 10/08/2022 A Plan To Solve The Technician Shortage [RR 786] 10/07/2022 Climbing Out Of Despair [THA 296] 10/06/2022 The Perfect Second Location – Greg Buckley [RR 785] 10/04/2022 3 Shops In 1 – Travis Comfort [AW 125] 10/01/2022 Practice What You Learn – G Truglia and Pete Meier [RR 784] 09/30/2022 Preserving Your Reputation [THA 295] 09/29/2022 Creating a Sticky Organization – Dr. Dave Weiman [RR 783] 09/27/2022 Avocados and Automotive – Rena Rennebohm [AW 124] 09/24/2022 Localized Training Trend [RR 782] 09/23/2022 Right to Repair Update and a Trip to Washington [THA 294] 09/22/2022 « Previous 1 … 9 10 11 12 13 … 37 Next »
