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And all the rest:

Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Building an Essential Skilled Automotive Career [RR 1060]

Oct 7, 2025

The Karen Cooper Foundation: Bringing Christmas to Shelter Dogs [THA 453]

Oct 3, 2025

AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]

Sep 30, 2025

The Silent Profit Killer: Inconsistent Processes [THA 452]

Sep 26, 2025

2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058]

Sep 23, 2025

Business By The Numbers: Insights Into Auto Shop Benchmarks [THA 451]

Sep 19, 2025

Process Engineering: Six Sigma for Auto Shop Efficiency and Growth [RR 1057]

Sep 16, 2025

Recruiter’s Playbook: Overcoming Ghosting and Hiring Roadblocks [THA 450]

Sep 12, 2025

A Phone Call Is Worth a Thousand Emails [RR 1056]

Sep 9, 2025

The Growth Tax: What Every Shop Owner Must Pay to Move Forward [THA 449]

Sep 5, 2025

Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

Sep 2, 2025

Ring to Revenue: The Power of the First Hello [THA 448]

Aug 29, 2025

The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]

Aug 26, 2025

The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]

Aug 22, 2025

From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]

Aug 19, 2025

Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]

Aug 15, 2025

Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]

Aug 12, 2025

People 101: Why Soft Skills Drive Hard Results [THA 445]

Aug 8, 2025

Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]

Aug 5, 2025

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

Aug 1, 2025

Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]

Jul 29, 2025

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

Jul 25, 2025

The Power of Accountability: You Can’t Grow Alone! [RR 1049]

Jul 22, 2025

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

Jul 18, 2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

Jul 15, 2025

Women In NAPA (WIN): Building a Supportive Community [THA 441]

Jul 11, 2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

Jul 8, 2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

Jul 4, 2025

How to Grow Your Shop Without Losing Control [RR 1046]

Jul 1, 2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

Jun 27, 2025

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The BACK CATALOG - Listed By Most Recent

Are You the Biggest Constraint to Your Business Growth? [FTR 101]

08/31/2024

The Most Overlooked ‘Power’ Tool: Unlocking Your SMS [THA 396]

08/30/2024

Essential Skill Trades Revolution: Beyond the Degree [RR 985]

08/30/2024

Making Safety A Priority: Safety Inspection Walkthrough [RR 984]

08/27/2024

“I Don’t Need to Read That” Said No One Ever [FTR 100]

08/24/2024

Creating a Culture of Accountability for Internal Succession [RR 983]

08/23/2024

A Gift, Not A Punishment: Service Advisor Coaching [THA 395]

08/22/2024

From Websites to Texts: How to Meet Modern Consumer Expectations [RR 982]

08/20/2024

‘Crystal Clear’ Communication [FTR 099]

08/17/2024

Automotive Trends: Let Go of Outdated Practices and Embrace Innovation [THA 394]

08/16/2024

Don’t Sweat It: Keep Cool with A/C Equipment Troubleshooting [RR 981]

08/16/2024

Is the Automotive Industry Ready for a Language Revolution? [RR 980]

08/13/2024

Smart Advice to New Shop Owners [THA 393]

08/09/2024

Top 3 Ownership Principles [FTR 098]

08/09/2024

Powering Up: Tracy Capriotto Explores EV Safety [RR 978]

08/06/2024

“You Cannot Run a Business From the Underhood of a Car.” [FTR 097]

08/03/2024

The Talent Pipeline: How to Find and Retain Top Technicians [THA 392]

08/02/2024

From Diesel to Dollars: Building a Better Shop [RR 977]

08/02/2024

Brake Jobs For A Cause: Join the Movement to Fight Breast Cancer [THA 391]

08/01/2024

How To Tap Into Government Workforce Development Funds [RR 976]

07/30/2024

Are We Unintentionally Devaluing Ourselves [FTR 096]

07/26/2024

Beyond Band-Aids: Fix Your Leaking Bucket [RR 975]

07/26/2024

Actionable Tips for Enhancing Self-Awareness [THA 390]

07/25/2024

The Power of Service Proposals [RR 974]

07/23/2024

Are You Setting Your Employees Up To Fail? [FTR 095]

07/19/2024

Level Up Your Automotive Training with Gamification [RR 973]

07/19/2024

Profit First Update: Cash Management Revolution [THA 389]

07/18/2024

Psychological Safety: Nurturing Trust, Communication, and Growth [RR 972]

07/16/2024

How Can Technicians Make a Personal Commitment to Training and Improvement? [FTR 094]

07/12/2024

This Nerd Says “Go Paperless!” [RR 971]

07/12/2024

Are You EV Ready? [THA 388]

07/11/2024

Tracking Parts and Expenses with Data Mining: Discover Your Weaknesses [RR 970]

07/09/2024

Leveraging Technology and Marketing in Recruitment [RR 969]

07/05/2024

The Tomorrow You’re Dreaming Of Is Created Today [FTR093]

07/05/2024

The Business Partner You Didn’t Know You Needed: A Coach [THA 387]

07/04/2024

Customer-Centric Service Ideology [RR 968]

07/02/2024

Here Is What I’m Doing For In House Training [FTR 092]

06/28/2024

Avoid These Money Mistakes! [RR 967]

06/28/2024

Inspiring the Next Generation: How Camp DRIVE Is Shaping Future Automotive Professionals [THA 386]

06/27/2024

Mastering Systems, Operations, and Procedures [RR 966]

06/25/2024

Training and Safety in the Age of EVS and ADAS [RR 965]

06/21/2024

“Knowledge Without Theory Is Pretty Worthless.” [THA 385]

06/20/2024

Effective Language Shift For Shop Owners: From Labor Rate to Service Rate [RR 964]

06/18/2024

Breaking Down Transmissions: A Deep Dive with Wayne Colonna [RR 963]

06/14/2024

How a Mentor Can Change Your Life [THA 384]

06/13/2024

Exploring Music, Leadership, and Company Culture [RR 962]

06/11/2024

Morning Huddles: Fueling Mighty Auto Pro’s Success Story [RR 961]

06/07/2024

Red Flags When Buying a Business [THA 383]

06/06/2024

The Impact of ‘Why’ in Learning and Diagnostics [RR 960]

06/04/2024

The Electric Revolution: Insights From Dave Giles [RR 959]

05/31/2024