Search Here are the two most recent episodes Are Your Shop’s Biggest Problems Hiding in Plain Sight? [THA 511] Nov 13, 2026 What If Your Shop’s Newsletter Became Your Best Marketing Tool? [RR 1117] Nov 10, 2026 And all the rest: Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510] Nov 6, 2026 Lost in Translation: Why Customers Ignore Deferred Work [RR 1116] Nov 3, 2026 Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509] Oct 30, 2026 You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115] Oct 27, 2026 Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508] Oct 23, 2026 Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114] Oct 20, 2026 From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507] Oct 16, 2026 Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113] Oct 13, 2026 The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506] Oct 9, 2026 AAPEX 2026: What to See, Learn, and Experience [RR 1112] Oct 6, 2026 How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505] Oct 2, 2026 Stop Losing Price Shoppers: Give Them a Price Range [RR 1111] Sep 29, 2026 Work Together, Thrive Together, Build a Business You Can Sell [THA 504] Sep 25, 2026 Inside the Role of a Performance and Accountability Team Leader [RR 1110] Sep 22, 2026 How to Develop a General Manager for Your Auto Repair Shop [THA 503] Sep 18, 2026 From Daily Profit to Long-Term Business Value [RR 1109] Sep 15, 2026 The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502] Sep 11, 2026 The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108] Sep 8, 2026 Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501] Sep 4, 2026 Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107] Sep 1, 2026 Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500] Aug 28, 2026 Top 5 Qualities of a Genuine Service Advisor [RR 1106] Aug 25, 2026 Your Shop’s Toughest Competitor Is in the Mirror [THA 499] Aug 21, 2026 Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105] Aug 18, 2026 Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498] Aug 14, 2026 Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104] Aug 11, 2026 Mastering Shop Flow with Online Scheduling and AI Communication [THA 497] Aug 7, 2026 Why Employees Disengage and How Leaders Reconnect Them [RR 1103] Aug 4, 2026 The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496] Jul 31, 2026 Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102] Jul 28, 2026 1 2 3 … 66 Next » Search Remarkable Results Toastmasters The Aftermarket Radio Network Podcasts Buy me a coffee Matt Fanslow Diagnosing the Aftermarket A to Z Hunt Demarest, CPA - Business By The Numbers Kim & Brian Walker - The Auto Repair Marketing Podcast Craig O'Neill - Speak Up! Effective Communication Weekly Blitz - Chris Cotton Key Word Search Collecions Classroom Blogs/Articles Insider Newsletter Our Partners The Voices, Ideas and Insights that are Shaping the Future of the Automotive Repair Profession. The BACK CATALOG - Listed By Most Recent Women In NAPA (WIN): Building a Supportive Community [THA 441] 07/11/2025 Eating Electric: Fueling Your Body for Longevity [RR 1047] 07/08/2025 Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440] 07/04/2025 How to Grow Your Shop Without Losing Control [RR 1046] 07/01/2025 Slow Down, Move Over: A Call for Roadside Safety [THA 439] 06/27/2025 Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045] 06/24/2025 Check the Part: Warranty Fraud and Returns [THA 438] 06/20/2025 It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044] 06/17/2025 The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437] 06/13/2025 Building Businesses and Believing in Better Days [RR 1043] 06/10/2025 Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436] 06/06/2025 Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042] 06/03/2025 How One Toolbox Can Change Everything [THA 435] 05/30/2025 Your Business Playbook: Strategy, Data, and Accountability [RR 1041] 05/27/2025 Friends Tribute to Maylan Newton [CC115] 05/25/2025 Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434] 05/23/2025 A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040] 05/20/2025 Are You Actively Applying Knowledge Or Passively Consuming Information? [THA 433] 05/16/2025 Gamification and Engagement: Innovative Tools to Retain Top Talent [RR 1039] 05/13/2025 Solving the Tool Debt Challenge: NAPA’s Game-Changer Team Tool Rebate [THA 432] 05/09/2025 « Previous 1 … 6 7 8 9 10 … 99 Next »