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Invest in the Industry's First Rate Content From the Premier Automotive Service Specialist Podcast

Mastering Shop Flow Part 2: Capacity Planning and Proactive Service Proposals [THA 510]

Nov 6, 2026

Lost in Translation: Why Customers Ignore Deferred Work [RR 1116]

Nov 3, 2026

Are You Diagnosing Vehicles or Just Throwing Parts at Them? [THA 509]

Oct 30, 2026

You Don’t Have to Be a Programmer to Build AI Tools for Your Shop [RR 1115]

Oct 27, 2026

Why Electrical Fundamentals, Service Information, and Technician Training Matter [THA 508]

Oct 23, 2026

Shop Succession Without Retirement: How Three Employees Became Owners [RR 1114]

Oct 20, 2026

From Technician to Shop Owner: The Challenges You Never Saw Coming [THA 507]

Oct 16, 2026

Authenticity Is Your Shop’s Best Marketing Strategy [RR 1113]

Oct 13, 2026

The Human Side of Auto Repair: Emotional Intelligence, Mentorship, and Leadership [THA 506]

Oct 9, 2026

AAPEX 2026: What to See, Learn, and Experience [RR 1112]

Oct 6, 2026

How to Turn Call Recordings Into Coaching, Conversions, and Customers [THA 505]

Oct 2, 2026

Stop Losing Price Shoppers: Give Them a Price Range [RR 1111]

Sep 29, 2026

Work Together, Thrive Together, Build a Business You Can Sell [THA 504]

Sep 25, 2026

Inside the Role of a Performance and Accountability Team Leader [RR 1110]

Sep 22, 2026

How to Develop a General Manager for Your Auto Repair Shop [THA 503]

Sep 18, 2026

From Daily Profit to Long-Term Business Value [RR 1109]

Sep 15, 2026

The Automotive Hiring Cycle: When and How to Recruit Top Technicians [THA 502]

Sep 11, 2026

The Power of Financing: A Growth Tool for Auto Repair Shops [RR 1108]

Sep 8, 2026

Daily Habits That Build a Stronger Auto Repair Shop Culture [THA 501]

Sep 4, 2026

Rapid-Fire Automotive News: AI, EVs, Autonomous Vehicles, and the $19B Trade School Boom [RR 1107]

Sep 1, 2026

Brakes for Breasts: How Auto Repair Shops Are Fighting Breast Cancer [THA 500]

Aug 28, 2026

Top 5 Qualities of a Genuine Service Advisor [RR 1106]

Aug 25, 2026

Your Shop’s Toughest Competitor Is in the Mirror [THA 499]

Aug 21, 2026

Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]

Aug 18, 2026

Engage, Educate, Reward: How Today’s Class Is Changing Auto Repair Training [THA 498]

Aug 14, 2026

Inside the ASTA Expo 2026: Training, Technology, and Tribal Networking [RR 1104]

Aug 11, 2026

Mastering Shop Flow with Online Scheduling and AI Communication [THA 497]

Aug 7, 2026

Why Employees Disengage and How Leaders Reconnect Them [RR 1103]

Aug 4, 2026

The AI-Informed Customer Has Arrived: What It Means For Auto Repair [THA 496]

Jul 31, 2026

Get Out of Your Own Way: Leadership Lessons for Shop Owners [RR 1102]

Jul 28, 2026

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The BACK CATALOG - Listed By Most Recent

Women In NAPA (WIN): Building a Supportive Community [THA 441]

07/11/2025

Eating Electric: Fueling Your Body for Longevity [RR 1047]

07/08/2025

Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]

07/04/2025

How to Grow Your Shop Without Losing Control [RR 1046]

07/01/2025

Slow Down, Move Over: A Call for Roadside Safety [THA 439]

06/27/2025

Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

06/24/2025

Check the Part: Warranty Fraud and Returns [THA 438]

06/20/2025

It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

06/17/2025

The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]

06/13/2025

Building Businesses and Believing in Better Days [RR 1043]

06/10/2025

Revolutionizing Automotive Training with the NAPA Autotech XcceleratoR [THA 436]

06/06/2025

Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042]

06/03/2025

How One Toolbox Can Change Everything [THA 435]

05/30/2025

Your Business Playbook: Strategy, Data, and Accountability [RR 1041]

05/27/2025

Friends Tribute to Maylan Newton [CC115]

05/25/2025

Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434]

05/23/2025

A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040]

05/20/2025

Are You Actively Applying Knowledge Or Passively Consuming Information? [THA 433]

05/16/2025

Gamification and Engagement: Innovative Tools to Retain Top Talent [RR 1039]

05/13/2025

Solving the Tool Debt Challenge: NAPA’s Game-Changer Team Tool Rebate [THA 432]

05/09/2025