Right to Repair Momentum – Rob Merwin [AW 143]

Share this...On Record with Rob Merwin with an update to the Right to Repair Act in 2023 and a recent John Deere agreement. Rob Merwin, Publisher, Aftermarket Matters. Rob’s previous episodes HERE Show Notes:   Right to Repair legislation- consumer...

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How to Give Critical Feedback – Dr. Dave Weiman [RR 820]

Share this... There’s an art to giving and receiving critical feedback properly. Join Dr. Dave Weiman as he dives into the psychological background of what happens when people feel criticized. He also explains common mistakes and practical tools...

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Aftermarket Radio Network 2023 Forecast [THA 313]

Share this... Recession is the main topic for everyone as we enter into 2023, almost 3 years post-pandemic. The Aftermarket Radio Network has collaborated together to offer their forecast for the year. Consider this your ‘one stop podcast...

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Learning How To Grow: Ready for Shop #2 – Nichole Bennecoff [RR 819]

Share this... Recorded Live at the Transformers Summit with Nichole Bennecoff, Subie Guys, Traverse City, MI.  Find out how growing her business helped reignite her passion for the industry. Nichole Bennecoff, Subie Guys, Traverse City, MI. Show Notes...

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Benefits of Toastmasters – Craig O’Neill [AW 142]

Share this... On Record with Craig O’Neill. Craig discusses the benefits of joining Toastmasters. Toastmasters is a nonprofit educational organization that teaches public speaking and leadership skills through a worldwide network of clubs. Through Toastmasters you’ll listen better,...

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Being Married to a Shop Owner: Spouse Perspective [RR 818]

Share this... What is it like being married to a shop owner and having your own career outside of the automotive industry? Recorded Live at the Transformers Summit, we are with Joe Bennecoff, husband of shop owner Nichole...

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Service Advisor Overload: Part 2 [THA 312]

Share this... We are on Part 2 of our Service Advisor Overload discussion because we couldn’t fit it all into 1 episode! How ironic! Did you know most shops are missing $300-500k in gross profit dollars because their...

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The Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket.

Profit Does Not Equal Cash in the Bank – Hunt Demarest [RR 817]

Share this... Recorded Live at the Transformers Summit with Aftermarket Radio Network host, Hunt Demarest, CPA at Paar Melis and Associates and host of the Business by the Numbers Podcast. Hunt’s firm specializes in automotive repair clients and he gives us an inside scoop on common new client questions and...

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Extended Car Warranties – Greg Buckley [AW 141]

Share this... On Record with Greg Buckley. Greg discusses extended car warranties. You must educate your customer! Watch Full Video Episode HERE Greg Buckley, owner of Buckley’s Auto Care in Wilmington, and Millsboro DE.  Greg’s previous episodes HERE. Show Notes:   Extended warranty- used car market has been hot over the last few years. People...

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Finding Technicians Part 2 – Chris Lawson [RR 816]

Share this... Chris Lawson is back for Part 2 of our discussion about finding technicians in our industry. This episode focuses on the advanced strategies for finding technicians on Indeed and Facebook. Do you require a resume on Indeed? Find out why you shouldn’t! Chris Lawson, TechnicianFind.Com. Chris’ previous episodes HERE...

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Advice For New Shop Owners [THA 311]

Share this... If you’re thinking about transitioning from employee to shop owner, this episode is for you. Instead of guessing your way through the transition, let the Aftermarket Radio Network be your free library of industry peers across the country help you get started the right way. Watch Episode HERE...

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Ask Ortho – Eric Turkington and Kim Conti [RR 815]

Share this... Let’s talk about voice assistants for employee efficiency. Technicians need quick and reliable access to accurate data for servicing vehicles. What if they could stay in their bay and ask ‘Hey Ortho’ to check fluid types and receive a response within seconds? Join Eric Turkington, Vice President of...

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Our Partners

RR 083: Behind Scenes of Connect Car: Part 2 – What did we learn from CES 2016?

Share this... To say you are in for a deep and powerful discussion about the connect car is an understatement. This PART 2 not just a sequel but a new and exciting dialog as a result of the Consumer Electronics Show 2016. Your panel consists of four very ‘connected’ individuals as it related...

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RR 082: Joe Miles from Kaiser Tire & Auto

Share this... Joe Miles owner of Kaiser Tire and Auto Service Center in Louisville, KY along with his wife Julie purchased this legacy business on April 1, 2015. (April fool’s day)  That makes for an interesting story. He is no stranger to the industry however as a new business owner Joe shares how...

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RR 081: Jody DeVere from Ask Patty.com

Share this... Jody DeVere, CEO of Ask Patty.com works with automotive retail locations to become Certified Female Friendly, learning how to create a culture and experience that attracts and retains loyal women customers. Jody DeVere is a internationally recognized speaker, trainer, often quoted industry pundit and spokesperson for the automotive industry on...

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RR 080: Michael Morgan from Frost Transmission

Share this... Enjoy an easy going episode with Michael Morgan of Frost Transmissions in Rainbow City Alabama. It is so rare that 3rd generation business get as far as Frost Transmissions. You’ll understand how when you hear Michael’s story. This humble guy has built a great team and shares great wisdom on...

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RR 079: Shari Pheasant – Former COO Institute for Automotive Business Excellence

Share this... Shari Pheasant is owner with her husband of a professional repair shop in Sparks, NV and the COO of the Institute for Automotive Business Excellence, and also the founder of Horse Power Strategies. You may recall Shari Pheasant with us in an earlier episode, #68 where we talked about her...

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RR 078: Behind the Scenes on the Connected Car Part 1

Share this... To say you are in for a deep and powerful discussion about the connect car is an understatement. Your panel consists of four very ‘connected’ individuals as it related to the connected car. With vehicle technology a big part of the Consumer Electronics Show in early 2016, it demonstrates the...

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RR 077: Jeff Peevy of AMI

Share this... Meet Jeff Peevy, President of the Automotive Management Institute (AMI), a 34-year industry veteran who has spent the past 20 years involved with education and research. Why Listen?  Jeff discus’s the important role knowledge and learning plays in your organization’s future and why a learning culture is so important. He...

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RR 076: Alan ‘Ollie’ Gelfand

Share this... Skateboarding legend Alan ‘Ollie’ Gelfand owns German Car Depot in Hollywood, FL. His career path to entrepreneur shop owner has taken on a very some very interesting turns. From Skateboarding legend to auto cross state champion to repair shop owner Alan ‘Ollie’ Gelfand has a great story and he is...

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RR 075: Brian Cruickshank from University of the Aftermarket

Share this... Brian Cruickshank’s 22-year aftermarket career has been spent primarily in communications, marketing and higher education. He served for 15 years as a journalist and editor at Babcox Media where he covered virtually every level of the motor vehicle aftermarket. His most recent media assignment was Editor-in-Chief of Counterman Magazine where...

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RR 074: Catering to the Female Customer

Share this... Why Listen? Did you always want to know what it takes to create a women friendly repair shop? What kind of amenities? Do women car care clinic bring value? Is the bar higher for women? Heavy talk that customer service to women needs the same respect that you give men....

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