The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134]

Share this...Guest host and shop tour with Aaron Woods, Xtra Mile Auto Care, Stillwater, OK. Aaron’s service advisor is on paternity leave and he is back on the counter. Find out the benefits to an owner periodically working...

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Transferring Technical Knowledge – Isaac Rodell and Keith Perkins [RR 802]

Share this... Keith Perkins, L1 Automotive Diagnostics and Program, L1 Automotive Training, Listen to Keith’s previous episode HERE. This is Isaac Rodell’s first appearance on Remarkable Results Radio. Find Isaac on Facebook “Isaac Rodiesel” Talking Points: The struggle...

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Seller Beware [THA 304]

Share this... Matt Fanslow shares a recent interaction with a salesperson that wanted to help in the sale of the business. There were some warning signs, and with a call to an industry peer, Hunt Demarest, Matt stopped...

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Public Perception of Automotive Careers – Bill Thompson [RR 801]

Share this... Bill Thompson, President of IMR.INC brings to the podcast a recent release of the United States household perception of the trades, focusing on the automotive career path. Find out who recommends our industry to young people...

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“Goals Set, Goals Accomplished” Jon Kloosterman [AW 133]

Share this... Guest host and shop tour with Jon Kloosterman, Director of Operations, Westside Service, Zeeland, MI. Jon discusses his 2 year apprentice program and the importance of hiring employees that will fit into their team culture. Watch...

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Our Adoption Story [RR 800]

Share this... Celebrating the 800th episode with a personal story of adoption. Ann, my wife, and I are the adoptive parents of Matt and Tracy. Their nationality is South Korean, which makes us an interracial family. I’m telling...

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Alignments! Rates, Numbers and ROI [THA 303]

Share this... Take a deeper dive into alignments, the numbers being it, and the ROI. Multi-shop owner Joe Hanson has invested in the Hunter Quick Check Touchless Alignment equipment for his one shop, Tom Sciortino brings statistics on...

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The Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket.

Are You Thinking With Your Customer’s Wallet In Mind? Jaron Kleber [RR 799]

Share this... Live from AAPEX 2022 with Jaron Kleber, National Sales Manager, Repair Shop of Tomorrow, a NAPA AutoCare endorsed program. Jaron discusses the parallels between the health and automotive industry and educating your customers to be proactive, not reactive to car repairs. Jaron Kleber, National Sales Manager, Repair Shop of...

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Fleets: Our Next Frontier- Lee and Kelli Weatherby [AW 132]

Share this... Guest host and shop tour with Lee and Kelli Weatherby, Accurate Automotive, Mesa, AZ. Find out how they are expanding their fleet business. Watch Full Video Episode HERE Lee and Kelli Weatherby, Accurate Automotive, Mesa. AZ. Previous episodes HERE Key Talking Points  Started business in 1994 11 lifts,...

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TechForce: Powering Our Youth [RR 798]

Share this... TechForce Foundation is a national charity committed to powering technical careers so communities thrive. We are LIVE at AAPEX 2022 with members of the TechForce Foundation to discuss their critical role in engaging with the next generation of technicians . Lisa Evans, Chief Development Officer Keishawn Smith, Student...

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We Are Paperless and Loving It! [THA 302]

Share this... What are the advantages, challenges, and needs for a shop to go paperless? Why is it critical to get buy in from your employees ahead of time? How do you create buy in? Watch the Episode on YouTube Jon Kloosterman, Director of Operations, WestSide Service, Zeeland, MI. Jon’s previous episodes...

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Behind the Scenes: Hudson Family Trifecta Awards [RR 797]

Share this... Get a behind the scenes interview with Kristi and Donnie Hudson on their trifecta award winning year in 2022 as the NAPA AutoCare Shop Owner of the Year, Women in Auto Care Female Shop Owner of the Year and AAPEX Shop Owner of the Year. Jason Rainey and...

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Our Partners

Bill Moss

RR 037: Bill Moss from EuroService Automotive

Share this... Bill Moss, Owner and Certified Master technician of EuroService Automotive in Warrenton, VA.  Bill has been fixing cars since before he was old enough to drive them. Such a strong desire to be around cars led to his first job at an Arlington service station when he was 16 years...

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RR 036: Peter Meier from Motor Age

Share this... Pete Meier the Director of Training for the UBM Advanstar Automotive Group of publications goes ON-POINT here in episode 36. I’m sure you’ve read Pete in either Motor Age, ABRN, Aftermarket Business World or Dealer News. His primary goal is to bring working technicians the information they need to succeed....

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Jerry Kezhaya

RR 035: Jerry Kezhaya from The Auto Shop

Share this... Jerry Kezhaya from The Auto Shop in Plano Texas has been in business since 1981. Plano is a northern suburb of Dallas with a population on 280,000. According to Jerry it is the top growing county in the US.  His shop is large 35,000 sq ft. He has 21 lifts...

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RR 034: NACE-CARS 2015

Share this... Enjoy a narrative from Carm Capriotto as he recounts the four days spent in Detroit at the NACE/CARS 2015 Expo and Conference in July 2015. Listen to his observations and actual quotes from speakers along with specific ‘hot’ subjects having an impact on the aftermarket right now! Get out your...

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RR 033: Donny Seyfer from Seyfer Automotive

Share this... Co-Owner of Seyfer Automotive, in Wheat Ridge, CO. Donny Seyfer, a 3rd generation owner, has over 30 years of automotive experience as a technician, manager and service consultant. His Dad started in 1961 and his grandfather was building race cars before that. Seyfer Automotive provides general repair, and maintenance with...

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RR 032: Malcolm Sissmore on Telematics

Share this... Malcolm Sissmore is a wealth of knowledge on telematics and provides great insight on the subject.  Malcolm is with Delphi Product and Service Solutions. He is the North American Sales Director: Traditional Markets & Telematics and the Country Director Canada. Many of our guests have discussed telematics technology as a...

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RR 031: Todd Holiday from Winchester Tire

Share this... Meet Tod Holiday the second generation owner of the 43 years young Winchester Tire and Alignment in Memphis, TN. Like so many of our podcast entrepreneurs this is a great story on growing up in a family business when before school and after-school were all about being at the business...

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RR 030: Donny Seyfer Chairman ASA

Share this... In May 2015 Donny Seyfer was named Chairman of ASA. He says it is a ‘NEW’ organization that is changing in many positive ways. Donny shares his inside view on the Automotive Service Association and discusses the biggest benefits to the membership. He also talks about their big expo and...

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RR 029: Andy Massoll from Curt’s Service

Share this... Curt’s Service started out as so many shops did back in the day as a Sunoco Station. That was 34 years ago that Curt Massoll got the bug. Andy Massoll, second generation owner of Curt’s Service in Oak Park Michigan. Guest Andy Massoll is second generation owner and has a...

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RR 028: Leigh Anne Best from Brakes For Breasts

Share this... (NOTE: This episode was recorded and released in July 2015. The picture above is the presentation for the 2015 fundraising efforts. $141,868 was collected.) In 2011, Leigh Anne Best and fellow shop owner Laura Frank began the “Brakes for Breasts” fundraiser with 5 local auto shops in Ohio. In 2012, they expanded “Brakes for...

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