Benefits of Toastmasters – Craig O’Neill [AW 142]

Share this...On Record with Craig O’Neill. Craig discusses the benefits of joining Toastmasters. Toastmasters is a nonprofit educational organization that teaches public speaking and leadership skills through a worldwide network of clubs. Through Toastmasters you’ll listen better, communicate...

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Being Married to a Shop Owner: Spouse Perspective [RR 818]

Share this... What is it like being married to a shop owner and having your own career outside of the automotive industry? Recorded Live at the Transformers Summit, we are with Joe Bennecoff, husband of shop owner Nichole...

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Service Advisor Overload: Part 2 [THA 312]

Share this... We are on Part 2 of our Service Advisor Overload discussion because we couldn’t fit it all into 1 episode! How ironic! Did you know most shops are missing $300-500k in gross profit dollars because their...

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Profit Does Not Equal Cash in the Bank – Hunt Demarest [RR 817]

Share this... Recorded Live at the Transformers Summit with Aftermarket Radio Network host, Hunt Demarest, CPA at Paar Mellis and Associates and host of the Business by the Numbers Podcast. Hunt’s firm specializes in automotive repair clients and...

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Extended Car Warranties – Greg Buckley [AW 141]

Share this... On Record with Greg Buckley. Greg discusses extended car warranties. You must educate your customer! Watch Full Video Episode HERE Greg Buckley, owner of Buckley’s Auto Care in Wilmington, and Millsboro DE.  Greg’s previous episodes HERE. Show Notes:   Extended warranty-...

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Finding Technicians Part 2 – Chris Lawson [RR 816]

Share this... Chris Lawson is back for Part 2 of our discussion about finding technicians in our industry. This episode focuses on the advanced strategies for finding technicians on Indeed and Facebook. Do you require a resume on...

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Advice For New Shop Owners [THA 311]

Share this... If you’re thinking about transitioning from employee to shop owner, this episode is for you. Instead of guessing your way through the transition, let the Aftermarket Radio Network be your free library of industry peers across...

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The Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket.

Ask Ortho – Eric Turkington and Kim Conti [RR 815]

Share this... Let’s talk about voice assistants for employee efficiency. Technicians need quick and reliable access to accurate data for servicing vehicles. What if they could stay in their bay and ask ‘Hey Ortho’ to check fluid types and receive a response within seconds? Join Eric Turkington, Vice President of...

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Used Car Market – Lauren Fix [AW 140]

Share this... On Record with Lauren Fix as she discusses the used car market and the importance of car maintenance. Watch Full Video Episode HERE Lauren Fix, Car Coach Reports,  Total Car Score Podcast, is an automotive expert and analyst based in Buffalo, NY. She has written three books on automobiles. She...

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Uncovering the Unconscious Incompetent – Chris Chesney [RR 814]

Share this... Recorded Live at the 2022 Transformers Summit with Chris Chesney, Training and Organizational Development at Repairify. Chris takes the common phrase, “I don’t know what I don’t know,” and flips it to “I don’t know THAT I don’t know.” With today’s technology expanding the way it is, there...

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Forget the Past: Focus on the Future [THA 310]

Share this... “Forget the Past: Focus on the Future”…sometimes easier said than done. The past is familiar and comfortable. We can also get hung up on our past mistakes, which hinders us from moving forward. Listen to 3 shop owners share their perspectives on the past and the future of...

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A Hospitality Mindset Delivers Exceptional Customer Service – Steve DiGioia [RR 813]

Share this... With over 20 years in the hospitality industry, author and trainer Steve DiGioia shares some real world tips and tactics to improve your customer service, increase employee morale and provide the experience your customers desire. Steve has a detailed 57 individual steps for dinner service, what are your...

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Our Partners

RR 059: Technician Training Best Practices -Roundtable

Share this... Watch the replay or listen to the audio only podcast. Podcast is available on iTunes and Stitcher Radio and of course listen below. Welcome to Episode 60 a rebroadcast of a Face To Face Video Podcast using the BLAB platform for Live Video Conversations. We had a lively discussion on...

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RR 058: Robert Redding from ASA

Share this... Bob Redding, ASA Legislative Representative goes ON-POINT with an eye opening discussion on the 2nd annual Safety Inspection Forum at the Hunter Engineering Center in St. Louis this year on December 2nd, 2015 … Noon till 4PM. ASA is a co-host again this year with ASA Midwest and the Missouri...

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RR 057: John Passante discussing the Women’s Board Book on Leadership

Share this... Dr. John Passante is an important contributor in an important, never been done before, industry project that will be introduced at AAPEX 2015. It’s a new book highlighting the success stories of some of today’s leading female aftermarket professionals and it will be unveiled at AAPEX 2015. The book, “A...

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RR 056: Multi-Shop Ownership: Opportunities & Challenges

Share this... Jose Bueso is partner in Dynamic Automotive in the Maryland Washing DC area. Along with partners Dwayne Myers and Lee Foreman they’ve have three locations, been a Motor Age top shop in 2014 is involved with the Auto Care Association, Car Care Professional Network. This partnership team was just recognized...

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RR 055: Louis Efron from Telsa

Share this... Louis Efron is this year’s keynote speaker at the AAPEX General Session on Wednesday, November 04, 2015, 8:00 AM – 8:50 AM, in the Palazzo Ballroom at The Venetian. The event is open to all AAPEX and AAIW attendees and there is no fee to attend. Louis Efron, currently at...

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RR 054: Social Media Best Practices

Share this...    Greg Buckley of Buckley Auto Care says it was a thrill working alongside his dad, when he was eight years old, helping with his brother to build the 49 year legacy business. He is a busy man being a member of ASA, an ATI Coach, and is Car Seat...

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RR 053: Danny Sanchez from Autoshop Solutions

Share this... Danny Sanchez is owner and founder, of Autoshop Solutions and grew up spending countless hours working around his dad’s auto repair shop in California, eventually taking over and running the business himself. Autoshop Solutions started in 1998, when Danny founded Auto Web Solutions. The Internet was starting to take off,...

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Mike Davidson

RR 052: Mike Davidson from Parkway Automotive

Share this... Mike Davidson from Parkway Automotive in Little Rock, Arkansas, been in the industry for 31 years and a business owner for 18. His team includes 6 techs who support eight lifts and seven bays with a shop foreman, two service advisers and an estimator. He’s on track to do $1.7...

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RR 051: Bill Hanvey from AASA

Share this... Bill Hanvey is the Sr Vice President of AASA (Automotive Aftermarket Suppliers Association). He has oversight of AASA’s internal operations while leading their marketing and new member initiatives while serving as executive director of the Brake Manufacturers Council and the AASA Marketing Executives Council. His resume is impressive with The...

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RR 050: Joe Sevart of I70 Auto Service

Share this... A special thanks to Joe Sevart, in celebrating a milestone, as the 50th podcast guest! Joe Sevart from I70 Auto Service in Kansas City, MO, received a very high honor from NAPA in 2014 as their NAPA/ASE Technician of the Year. Please watch this special video done as a tribute...

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