Creating Consistent Routines that Drive Success [THA 331]

Share this... Do you find it hard to create consistent routines that drive success? This episode discusses the importance of standard operating procedures (SOPs) and how they can help businesses achieve their goals. Our guests, Jaron Kleber, Chris...

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Leadership Principles from Coach Rod Olson [RR 855]

Share this... Building Strong Relationships: The Importance of Old School Values in Leadership Coaching Leadership coaching has come a long way from the old school methods of intimidation and shaming to motivate people. Rod Olson, an author, speaker,...

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Personalized Customer Service and Marketing Strategies [AW 160]

Share this... If you’re in the automotive industry, you know it’s not just about fixing cars; it’s about providing exceptional customer service, too. Leigh Anne Best and Bill Hill, owners of Mighty Auto Pro, discuss their marketing strategies...

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Leadership 2.0: Transitioning from Technician to Shop Owner [RR 854]

Share this... In this episode, Carm Capriotto sits down with a panel of automotive professionals who share their experiences at the Leadership 2.0 Program from the University of the Aftermarket. They discuss the importance of professional development and...

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Making Dispatch Work [THA 330]

Share this... What are the challenges of making dispatch work in the automotive aftermarket industry? Our guests share their experiences with dispatch in their companies, emphasizing communication, flexibility, and teamwork. They also discuss the qualities of a good...

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The Kids Table: The Next Generation in the Automotive Industry [RR 853]

Share this... Are you curious about what it’s like to work for your family in the automotive industry? In this episode, Tracy Capriotto, Sara Fraser, and Kent Bullard discuss their journey into the automotive industry, the challenges and...

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The Rise and Fall and the Rise Again of the Electric Vehicle [AW 159]

Share this... Electric vehicles (EVs) are a hot topic in the automotive industry and for good reason. They offer numerous benefits, such as reducing emissions and improving fuel economy, but they also present some challenges, including a lack...

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The Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket.

Getting Over the Success Syndrome [RR 852]

Share this... Dr. David Weiman discusses the concept of success and how it can hold entrepreneurs and business people back. He emphasizes the importance of defining success on a personal level and not being held back by societal expectations or comparisons to others. He also touches on the importance of...

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What Does It Take to Become an A-Tech in the Automotive Aftermarket Industry? [THA 329]

Share this... What does it take to become an A-Tech in the automotive aftermarket industry? Scot Manna, Matt Fanslow, and Ryan Kooiman share their perspectives, emphasizing the importance of continuous learning, individual effort, and natural talent. They also discuss the role of shop owners in investing in their employees’ training...

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Cheers to Success: Building a Thriving Business and a Craft Brewery [RR 851]

Share this... Are you a fan of craft beer? Then you won’t want to miss this interview with Kimberly and Andrew Taylor, owners of Titan Auto and the upcoming Hidden Wit Brewing Company in Mosley, Virginia. In this episode, they share their passion for brewing and their exciting plans for...

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The Importance of Self-Reflection and Self-Improvement in Business [AW 158]

Share this... John Ferguson, the owner of Domestic Diesel and Auto Service, shares his experience as a former dealer technician for Ford and how he started his own business. He talks about the challenges of finding the right team to support him and how he sought the help of industry...

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Giving Back to the Community: The Social Impact Initiatives of Adam and Son Auto Repair [RR 850]

Share this... Are you tired of the same old auto repair experience with poor customer service and no personal touch? Look no further than Adam and Son Auto Repair in Colorado Springs. Owner Dan Adam and VP of Social Impact and Strategy Stacy Burns, share their insights on creating a...

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Our Partners

RR 013: Amy Mattinat from Auto Craftsmen

Share this... Amy Mattinat of Auto Craftsmen in Montpelier, VT had the good fortune to combine her love of cars with a career in the automotive industry. Whether going on ride-and-drives, teaching car care clinics, running her independent repair shop or working with the Car Care Council Women’s Board, she is able...

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RR 012: Joe Marconi from Osceola Garage – Part 2

Share this... This week’s guest is Joe Marconi. You may know the name because Joe writes a monthly column in Ratchet and Wrench. He’s been in business for over 35 years and owns Osceola Garage in Baldwin Place, NY. Joe’s interview is over two parts. You are on part two. Part one...

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RR 011: Joe Marconi from Osceola Garage – Part 1

Share this... This week’s guest is Joe Marconi. You may know the name because Joe writes a monthly column in Ratchet and Wrench. He’s been in business for over 35 years and owns Osceola Garage in Baldwin Place, NY A great interview broken up over two parts. You are on part one....

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RR 010: Doug Whiteman from George’s Sierra Shell-Part 2

Share this... Doug Whiteman, owner of George’s Sierra Shell a successful 42 year old business in Fontana, CA, is Motor Age’s TOP SHOP in 2014. Not only is he a strong operator and shares solid insight to his remarkable success, Doug and team is very involved in many philanthropic efforts in his...

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RR 009: Doug Whiteman from George’s Sierra Shell-Part 1

Share this... Doug Whiteman, owner of George’s Sierra Shell a successful 42 year old business in Fontana, CA, is Motor Age’s TOP SHOP in 2014. Not only is he a strong operator and shares solid insight to his remarkable success, Doug and team is very involved in many philanthropic efforts in his...

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RR 008: Diane Larson from Larson’s Service

Share this... Diane Larson owner of Larson’s Service, in Peabody, Massachusetts is an industry veteran of more than 25 years. Since losing her partner and husband in 2008 and taking on the responsibility of the shop full time. With a beautiful setting on the side of a pond, she developed a strong...

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RR 007: Gene Morrill-Part 2 Certified Automotive

Share this... Opened in 1978, Gene Morrill, owner of Certified Automotive in Glendora, CA has accomplished something that has never been done before. He has won Motor Age’s top shop 5 out of last 7 years. (2008, 2009, 2011, 2012, 2013) therefore prompting an in-depth interview that will be presented in two...

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RR 006: Gene Morrill- Part 1 Certified Automotive

Share this... Opened in 1978, Gene Morrill, owner of Certified Automotive in Glendora, CA has accomplished something that has never been done before. He has won Motor Age’s top shop 5 out of last 7 years. (2008, 2009, 2011, 2012, 2013) therefore prompting an in-depth interview that will be presented in two...

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RR 005: Clint Dudley from Shade Tree Auto

Share this... Clint Dudley from Shade Tree Auto in Grimes, IA is a disciplined goal setter. That could account for an extremely prestigious recognition he received from the US Chamber of Commerce; being recognized as the only small business in Iowa to receive the Blue Ribbon Small Business Award for 2015. Listen...

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RR 004: Dynamic Automotive Part 3

Share this... This week is Part #3 (episode 4) the final part with the partnership team from Dynamic Automotive, Jose Bueso, Lee Forman and Dwayne Myers. This MSO group was selected top 10 automotive shop in 2014 from Motor Age. They are extremely involved in their communities and are giving back to...

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