Building Better Team Members by Building Better People – Matt Lachowitzer [RR 821]

Share this...How has Matt Lachowitzer been able to expand his multi store business while maintaining the culture within it? How did his team support each other through the sudden passing of a key manager? It all starts with...

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Right to Repair Momentum – Rob Merwin [AW 143]

Share this... On Record with Rob Merwin with an update to the Right to Repair Act in 2023 and a recent John Deere agreement. Rob Merwin, Publisher, Aftermarket Matters. Rob’s previous episodes HERE Watch Full Video Episode HERE Show...

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How to Give Critical Feedback – Dr. David Weiman [RR 820]

Share this... There’s an art to giving and receiving critical feedback properly. Join Dr. David Weiman as he dives into the psychological background of what happens when people feel criticized. He also explains common mistakes and practical tools...

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Aftermarket Radio Network 2023 Forecast [THA 313]

Share this... Recession is the main topic for everyone as we enter into 2023, almost 3 years post-pandemic. The Aftermarket Radio Network has collaborated together to offer their forecast for the year. Consider this your ‘one stop podcast...

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Learning How To Grow: Ready for Shop #2 – Nichole Bennecoff [RR 819]

Share this... Recorded Live at the Transformers Summit with Nichole Bennecoff, Subie Guys, Traverse City, MI.  Find out how growing her business helped reignite her passion for the industry. Nichole Bennecoff, Subie Guys, Traverse City, MI. Show Notes...

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Benefits of Toastmasters – Craig O’Neill [AW 142]

Share this... On Record with Craig O’Neill. Craig discusses the benefits of joining Toastmasters. Toastmasters is a nonprofit educational organization that teaches public speaking and leadership skills through a worldwide network of clubs. Through Toastmasters you’ll listen better,...

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Being Married to a Shop Owner: Spouse Perspective [RR 818]

Share this... What is it like being married to a shop owner and having your own career outside of the automotive industry? Recorded Live at the Transformers Summit, we are with Joe Bennecoff, husband of shop owner Nichole...

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The Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket.

Service Advisor Overload: Part 2 [THA 312]

Share this... We are on Part 2 of our Service Advisor Overload discussion because we couldn’t fit it all into 1 episode! How ironic! Did you know most shops are missing $300-500k in gross profit dollars because their service advisor doesn’t have the time to tap into those dollars? You...

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Profit Does Not Equal Cash in the Bank – Hunt Demarest [RR 817]

Share this... Recorded Live at the Transformers Summit with Aftermarket Radio Network host, Hunt Demarest, CPA at Paar Melis and Associates and host of the Business by the Numbers Podcast. Hunt’s firm specializes in automotive repair clients and he gives us an inside scoop on common new client questions and...

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Extended Car Warranties – Greg Buckley [AW 141]

Share this... On Record with Greg Buckley. Greg discusses extended car warranties. You must educate your customer! Watch Full Video Episode HERE Greg Buckley, owner of Buckley’s Auto Care in Wilmington, and Millsboro DE.  Greg’s previous episodes HERE. Show Notes:   Extended warranty- used car market has been hot over the last few years. People...

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Finding Technicians Part 2 – Chris Lawson [RR 816]

Share this... Chris Lawson is back for Part 2 of our discussion about finding technicians in our industry. This episode focuses on the advanced strategies for finding technicians on Indeed and Facebook. Do you require a resume on Indeed? Find out why you shouldn’t! Chris Lawson, TechnicianFind.Com. Chris’ previous episodes HERE...

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Advice For New Shop Owners [THA 311]

Share this... If you’re thinking about transitioning from employee to shop owner, this episode is for you. Instead of guessing your way through the transition, let the Aftermarket Radio Network be your free library of industry peers across the country help you get started the right way. Watch Episode HERE...

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Our Partners

Passion To Support Abused Children – Chris and Pete Meier [RR 805]

Share this... Introducing the new “Beyond the Shop” series that will feature the passions of your industry peers and professionals. In April 2017, Pete (aka GuardDog) and Chris (aka Ninja) Meier, began Bikers C.A.R.E. “C.A.R.E.” stands for “Child Abuse Response Effort,” and describes their vision – that is, to do everything possible...

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Wife Encouraged Husband To Open His Own Shop [AW 135]

Share this... Guest hosts and shop tour with Bob and May Patterson, Bob’s Automotive, Panama City Beach, FL. With encouragement from his wife May, Bob opened his own shop 8 years ago. Hiring technicians has been a challenge; find out why they patiently wait for the right fit for their shop culture....

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Millennials Are Becoming Your Most Important Employee and Customer – Kent Bullard [RR 804]

Share this... Recorded live at AAPEX with Kent Bullard, COO, The Institute. We aren’t done talking about millennials, we are just getting started. Find out why they are important to your business and as customers. Kent Bullard, COO, The Institute. Listen to Kent’s other episodes HERE. Show Notes: Millennials are going to...

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Service Advisor Overload [THA 305]

Share this... How many different hats and roles do service advisors have? Are they your social media manager, fleet manager, shuttle driver, facility manager, vendor manager,  receptionist and more? The efficiency of your service advisor is critical for the overall health of your business. Watch Episode HERE Dave Schedin, CompuTrek Automotive Management Systems....

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Finding Technicians Part 1- Chris Lawson [RR 803]

Share this... You never get a second chance at first impressions. It’s true for customers and technicians. What do technicians find when they Google your shop? Or look on Facebook? What do you offer to your employees? How does it benefit their lives? A comprehensive look into hiring. Chris Lawson, TechnicianFind.Com Key...

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The Front Counter: “Picking Up The Pennies” Aaron Woods [AW 134]

Share this... Guest host and shop tour with Aaron Woods, Xtra Mile Auto Care, Stillwater, OK. Aaron’s service advisor is on paternity leave and he is back on the counter. Find out the benefits to an owner periodically working the service counter. Watch Episode HERE Aaron Woods, Xtra Mile Auto Care, Stillwater, OK....

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Transferring Technical Knowledge – Isaac Rodell and Keith Perkins [RR 802]

Share this... Keith Perkins, L1 Automotive Diagnostics and Program, L1 Automotive Training, Listen to Keith’s previous episode HERE. This is Isaac Rodell’s first appearance on Remarkable Results Radio. Find Isaac on Facebook “Isaac Rodiesel” Talking Points: The struggle to improve the transfer of technical knowledge is the same people show up to...

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Seller Beware [THA 304]

Share this... Matt Fanslow shares a recent interaction with a salesperson that wanted to help in the sale of the business. There were some warning signs, and with a call to an industry peer, Hunt Demarest, Matt stopped what could have been a costly mistake. Watch Episode HERE Matt Fanslow, Riverside Automotive, Red...

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Public Perception of Automotive Careers – Bill Thompson [RR 801]

Share this... Bill Thompson, President of IMR.INC brings to the podcast a recent release of the United States household perception of the trades, focusing on the automotive career path. Find out who recommends our industry to young people as a career path, the perception of the automotive industry, and more. Bill Thompson,...

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“Goals Set, Goals Accomplished” Jon Kloosterman [AW 133]

Share this... Guest host and shop tour with Jon Kloosterman, Director of Operations, Westside Service, Zeeland, MI. Jon discusses his 2 year apprentice program and the importance of hiring employees that will fit into their team culture. Watch Episode on YouTube HERE Jon Kloosterman, Director of Operations, Westside Service, Zeeland, MI. Jon’s previous episodes HERE Key...

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