Learn to Lead: Empower Your People [THA 307]

How do you truly empower your people? What does it take to be a strong leader of your business? How do you motivate and inspire your employees while avoiding burnout? We have an All-Star panel of industry peers willing to share their own experiences and learning curve as business owners.

Watch Episode HERE

Brian Sump, Avalon Motor Sports, and Urban Auto Care, CO. Brian’s previous episodes HERE

Darrin Barney, VP of Operations, Elite Worldwide. President of Barney Brother’s Off-Road and Repair, Grand Junction, CO. Darrin’s previous episodes HERE

Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL.  Andy’s previous episodes HERE.

Jerry Kezhaya, The Auto Shop, Plano, TX.  Jerry’s previous episodes HERE.

AJ Nealey, Nealey Auto Service, Edgewater, MD. AJ’s previous episodes HERE

Show Notes:

  • They need to feel loved because it’s the right thing to do (part of our Noblesse Oblige) – but some won’t reciprocate what you pour into them…. why?
  • They need to have autonomy, but with that autonomy must come extreme clarity on what, why, and how
  • They need to be held accountable – mediocrity doesn’t help anyone – but you must establish the criteria as to why they are not accomplishing what you require of them; do they know how, can they and do they want to?
  • Trustworthiness – high integrity, truthfulness, transparency, good stewardshipLoyalty – showing up early, staying late, attending company functions, asserting themselves to honor the company and its people, being a brand ambassador, saying, “tell me what needs to be done, and I’ll do it”
  • People WANT strong leadership – top-performing companies have strong leaders.
  • Strong leaders help to create more leaders, not followers. One of the dichotomies of leadership
  • Implementing EOS- empower your employees to solve issues on their own
  • People come to work for people, not companies.
  • The 5 Love Languages
  • The 5 Love Languages QUIZ

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Important Books

Check out today’s partners:

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com





Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. DelphiAftermarket.com

About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!